Cisco 700-020 Online Practice Questions and Exam Preparation

Cisco 700-020 Online Questions & Answers

• Question 1:

  What is a common human resources line of business need?

  A. Surpassing the increased service expectations from consumers.
  B. Decreasing low office utilization.
  C. Improving online experiences.
  D. Increasing employee retention.
  A. Surpassing the increased service expectations from consumers.

• Question 2:

  What can a Cisco solution enable a retail industry customer to do?

  A. Provide a higher degree of accuracy in remote diagnoses.
  B. Provide immediate access to highly relevant content and expertise to increase sales conversion.
  C. More quickly distribute information about regulations, company strategy and the impact of political changes.
  D. Reduce costs in guarding and transporting inmates to see specialists.
  A. Provide a higher degree of accuracy in remote diagnoses.

• Question 3:

  What is a common Financial industry need?

  A. Increasing guest loyalty with customized services.
  B. Offering or scaling digital communication channels for customers.
  C. Providing a way for students to collaborate electronically.
  D. Addressing natural disasters.
  B. Offering or scaling digital communication channels for customers.

• Question 4:

  What type of endpoint is loaded on a tablet, smartphone, laptop or desktop PC?

  A. Immersive system
  B. Mobile client
  C. Room system
  D. Desktop system
  B. Mobile client

• Question 5:

  Which conferencing solution is designed for messaging, meeting, calling and persistent content sharing?

  A. CMR
  B. Cisco Meeting Server
  C. Telepresence Server
  D. Spark
  B. Cisco Meeting Server

• Question 6:

  What is at the center of collaboration?

  A. People
  B. Places
  C. Millennials
  D. Meetings
  A. People

• Question 7:

  How does Cisco make work streams easier before a meeting?

  A. Cisco offers a different method of connecting for each type of meeting.
  B. Cisco created one very simple way to plan, join and meet.
  C. Cisco has moved all meetings functions to the cloud.
  D. Cisco does not make work streams easier.
  B. Cisco created one very simple way to plan, join and meet.

• Question 8:

  What is a common corporate real estate line of business need?

  A. Finding and hiring employees.
  B. Enforcing employee compliance with travel policies.
  C. Improving online experiences.
  D. Reducing underutilized space.
  D. Reducing underutilized space.

• Question 9:

  How can you address a customer's previous investment in Microsoft Skype for Business?

  A. Show them that Jabber is better than Skype.
  B. Explain that Skype tor Business cannot meet all of their needs, and they will eventually have to "rip and replace".
  C. Explain that Cisco's video solutions interoperate with most devices including Skype for Business, so they won't have to "rip and replace".
  D. Offer to cut your price.
  C. Explain that Cisco's video solutions interoperate with most devices including Skype for Business, so they won't have to "rip and replace".

• Question 10:

  What is a common manufacturing industry need?

  A. Building guest loyalty through customer satisfaction.
  B. Offering more ways for students to connect to experts.
  C. Addressing increased global competition.
  D. Simplifying personal services for customers.
  D. Simplifying personal services for customers.