What is a common Financial industry need?
A. Increasing guest loyalty with customized services.
B. Offering or scaling digital communication channels for customers.
C. Providing a way for students to collaborate electronically.
D. Addressing natural disasters.
What is a vertical approach to selling?
A. Selling to friends and family.
B. Selling based on common industry needs.
C. Selling to a line of business, regardless of industry.
D. Selling to IT.
What is a unique feature of UCM?
A. Firewall traversal for premise-based solutions.
B. Persistent content available to room participants.
C. Advanced video routing on video-only networks.
D. Support of unified communications with contact center.
What can a Cisco solution enable a travel leader line of business customer to do?
A. Keep employees up-to-date on regulatory requirements.
B. Provide a face-to-face experience that makes the work stream productive.
C. Improve access to primary and specialist caregivers.
D. Improve supply chain agility through improved partner and supplier relationships via face-to-face video.
Which management solution works with endpoints registered to UCM, VCS and Expressway?
A. TMS
B. CMA
C. CMR
D. Prime
Which on-premise call control solution supports unified communications and contact center?
A. Expressway
B. UCM
C. HCS
D. Spark
Which premise-based conferencing solution supports Skype for Business and WebRTC?
A. WebEx
B. Cisco Meeting Server
C. Telepresence Server
D. Spark
What is a common retail industry need?
A. Connecting citizens with online resources and access to staff.
B. Improving the quality of healthcare.
C. Serving rural communities and underserved populations.
D. Improving the customer experience.
What is a horizontal approach to selling?
A. Selling to a line of business, regardless of industry.
B. Selling based on common industry needs.
C. Selling to IT.
D. Selling to friends and family.
According to McKinsey, how many banking transactions will be conducted through self-service and digital channels by 2019?
A. 75%
B. 25%
C. 45%
D. 95%
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