In the Cisco Unified Contact Center Enterprise solution, if the private network fails but the visible network is still operational, which statement is true?
A. The system stops routing calls because it cannot function without a private network.
B. The private network data is rerouted automatically over the visible network.
C. Both call routers go active and attempt to split the system until the private network is restored.
D. The system continues to operate but with only one call router in simplex mode.
Within Cisco Unified ICM, which process handles communication between the router and peripheral gateway components?
A. dbagent
B. opcs
C. ccagent
D. mds
Which option about the ICM heartbeat interval and maximum number of missed heartbeats allowed between duplexed sides over the private network is true?
A. 100 ms, 3 heartbeats
B. 100 ms, 5 heartbeats
C. 400 ms, 3 heartbeats
D. 400 ms, 5 heartbeats
E. The heartbeat interval and maximum missed heartbeats settings can be customized by a system administrator
Cisco Unified Contact Center Enterprise is deployed with Cisco Finesse and you make changes to CTI Server, Contact Center Enterprise Administration, or cluster settings.
Which service must be restarted for changes to take effect?
A. Cluster Manager
B. System Application Agent
C. Cisco DB
D. Cisco Tomcat
E. Cisco Dirsync
In the Cisco Unified Contact Center Enterprise with Cisco Unified CVP, which two statements about how to increase the Cisco Unified CVP availability are true? (Choose two.)
A. Must have SIP Proxy server to pass messages between the gateways and the Cisco Unified CVP servers.
B. Must have voice gateway TCL scripts to handle conditions where the gateways cannot contact the Cisco Unified CVP Call Server to direct the call correctly.
C. Add load balancers to load balance .wav file requests across multiple Cisco Unified CVP Media Servers.
D. Dedicate duplexed VRU peripheral gateways for each Cisco Unified CVP call server.
E. For a single data center with centralized deployment, deploy Cisco Unified CVP with N:N redundancy.
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