Cisco 500-443 Online Practice Questions and Exam Preparation

Cisco 500-443 Online Questions & Answers

• Question 51:

  What is the purpose of the SMTP setting in the CUIC administrator web page?

  A. configure the email server and actual schedule for the reports to be sent
  B. configures the actual schedule for the reports to be sent
  C. only configures the email server used to email scheduled reports
  D. only configures the email server used to email the alert notification
  C. only configures the email server used to email scheduled reports

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  Explanation/Reference:

  Reference: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5_1_su1/maintain_and_operate/guide/uccx_b_1251su1admin-and-operations-guide/uccx_b_12_5_2admin-and-operationsguide_chapter_010011.html

• Question 52:

  What is the role of a private network in UCCE/PCCE?

  A. provides configuration updates from Logger to AW
  B. keeps each side of the duplex pair in sync
  C. replicates data from PG to Router
  D. communicates with the public network
  B. keeps each side of the duplex pair in sync

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  Explanation/Reference:

• Question 53:

  What are two steps to enable database access on a CVP VXML Server to implement Database lookup using VXML? (Choose two.)

  A. Clear the database for duplicates.
  B. Restart the Tomcat service on SQL Server.
  C. Install a compatible ODBC driver.
  D. Add the JNDI Context configuration.
  E. On an SQL Server, create an SQL user for JNDI reference.
  D. Add the JNDI Context configuration.
  E. On an SQL Server, create an SQL user for JNDI reference.

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  Explanation/Reference:

  Reference: https://www.orourke.tv/web/doku.php?id=vendors:cisco:uc:cvp:jndi-cvp#:~:text=*%20Enable%20database%20access%20on%20your,database%20connection%20to%20the%20context.

• Question 54:

  What are the two required parameters to increase the default logout timer in Mobile Agent nailed connection mode in CUCM? (Choose two.)

  A. Enable the timer entirely.
  B. Increase the Maximum Call Duration Timer setting.
  C. Disable the timer entirely.
  D. Increase the agent logout setting.
  E. Enable the timer partially.
  A. Enable the timer entirely.
  D. Increase the agent logout setting.

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  Explanation/Reference:

• Question 55:

  Where is the RTP connected to the Ingress Gateway at different stages of the call?

  A. Ingress Gateway and CVP
  B. Ingress Gateway and Agent Phone
  C. Ingress Gateway and CUCM
  D. Ingress Gateway and UCCE/PCCE Router
  B. Ingress Gateway and Agent Phone

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  Explanation/Reference:

  Reference: https://www.cisco.com/c/en/us/support/docs/voice/call-routing-dial-plans/98614-pstn-cvp-callflow.html

• Question 56:

  What are two stock or customized views that are available for the CUIC reports? (Choose two.)

  A. HTML View
  B. XML View
  C. Gantt View
  D. Pie Chart View
  E. Bar Chart View
  D. Pie Chart View
  E. Bar Chart View

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  Explanation/Reference:

• Question 57:

  What are two operations supported by the Agent Bulk Import Tool? (Choose two.)

  A. Update
  B. Create
  C. Add
  D. Subtract
  E. Replace
  A. Update
  B. Create

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  Explanation/Reference:

• Question 58:

  Which two data sources are created in CUIC by default once the installation is completed? (Choose two.)

  A. CUIC Data Source
  B. Live Data Streaming Data Source
  C. Real-Time Streaming Source
  D. HDS Data Source
  E. CVP Reporting Data Source
  A. CUIC Data Source
  B. Live Data Streaming Data Source

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  Explanation/Reference:

• Question 59:

  What is the URL to access VVB Admin?

  A. https:///vvb
  B. https:///cceadmin
  C. https:///appadmin
  D. https:///ccmadmin
  A. https:///vvb

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  Explanation/Reference:

• Question 60:

  What are two use cases of the PCCE Bulk Import Tool? (Choose two.)

  A. changes to an individual outbound dialer record
  B. create API usage for plugins
  C. changes to a Script record
  D. create multiple new Agents
  E. Agent Skill Groups change between shifts
  D. create multiple new Agents
  E. Agent Skill Groups change between shifts

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  Explanation/Reference: