Avaya 37820X Online Practice Questions and Exam Preparation

Avaya 37820X Online Questions & Answers

• Question 51:

  In Avaya Contact Center Select, from where is social media data loaded Into the agent desktop?

  A. The Contact Center Manager Server database
  B. The Contact Center Manager Administration database
  C. The Communication Control Toolkit database
  D. The Contact Center Multimedia database
  D. The Contact Center Multimedia database

• Question 52:

  Refer to the Scenario: IT-FAC.

  

  For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise SBCE) with 15 SIP trunks. In addition to the hardware, which licensing is required for this solution?

  A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
  B. 15 Standard licenses; since HA Is included with the Standard license
  C. 15 Standard licenses and 15 Standard HA licenses
  D. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
  B. 15 Standard licenses; since HA Is included with the Standard license

• Question 53:

  The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?

  A. It does not Include a camera.
  B. It does not have a touch screen.
  C. It includes traditional dial pad.
  D. It must use a corded handset.
  C. It includes traditional dial pad.

• Question 54:

  A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better. Which benefit would you tell them?

  A. WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.
  B. WiFi provides voice and data access for users.
  C. DECT Is voice only and the chance of hacking Is minimal,
  D. DECT supports longer distances than Wi-Fi.
  C. DECT Is voice only and the chance of hacking Is minimal,

• Question 55:

  A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote. Which statement about reusing existing sets from a BCM on an IP OfficeTM is true?

  A. The features supported on BCM are the same as the IP Office.
  B. The existing sets will operate the same on the IP Office.
  C. IP Office supports ail BCM sets.
  D. There will be some operational or feature differences.
  A. The features supported on BCM are the same as the IP Office.

• Question 56:

  Powered by Avaya R3.x supports several different Hypervisors. What Is the only Hypervisor to support all of the Powered By R3.x applications?

  A. Amazon AWS AMI
  B. Microsoft Hyper-V
  C. VMware ESXi
  D. KVM
  D. KVM

• Question 57:

  Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones. Which phone does not support Shared Call Control?

  A. 1100 Series
  B. J129
  C. DECT R4
  D. 1200 Series
  A. 1100 Series

• Question 58:

  Refer to the exhibit.

  

  How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?

  A. To IP Office and anchored In IP Office: A-6
  B. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
  C. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
  D. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
  D. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7

• Question 59:

  You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users. Based on this configuration of endpoints and users, which ports are required?

  A. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch
  B. Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch
  C. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch
  D. Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch
  A. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch

• Question 60:

  A company's IT staff often works from remote locations. What is required for them to manage the Avaya IP OfficeTM Platform remotely?

  A. The Avaya Secure Access Link (SAL)
  B. VPN access and the System Status tool
  C. VPN access to the corporate network and an IP Office System Monitor
  D. VPN access to the corporate network and a web browser
  C. VPN access to the corporate network and an IP Office System Monitor