Avaya ACDS 37820X Questions & Answers

• Question 11:

  Refer to the Scenario: HandH Ticket.

  

  The HandH Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura? In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

  A. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.

  B. The IP Office can be virtualized in either a Nutanix or a VMware environment.

  C. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.

  D. IP Office uses many of the same components and applications such as SBCE and System Manager.

  Correct Answer: D

• Question 12:

  Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

  A. Avaya one-X Communicator for Mac

  B. Avaya Communicator for IOS

  C. Avaya one-X Communicator for Windows

  D. Avaya Communicator for Windows

  Correct Answer: A

• Question 13:

  You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity. Which two statements describe the server configurations for IP Office and ACC with Business Continuity?

  A. If the ACCS is using a hardware appliance the IP Office can be virtualized.

  B. IP Office and ACCS can be virtualized only using the same VMware host server.

  C. If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.

  D. IP Office and ACCS can be virtualized only using separate VMware host servers.

  Correct Answer: A

• Question 14:

  In Powered by Offer, when Is Fallback Twinning to an external device provided?

  A. When the mobile device loses contact with the IP Office In the cloud data center

  B. When simultaneous mode for the IP Office user is not available

  C. When the IP Office phone loses contact with the IP Office In the cloud data center

  D. After the mobile device rings an administer-able number of rings.

  Correct Answer: D

• Question 15:

  One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to In addition to Name, Full Name, and extension, what other field can be synchronized?

  A. Email address

  B. Address

  C. Job function

  D. Organization or group

  Correct Answer: A

• Question 16:

  Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or desktop PCs. They have two small board rooms they want to be able to join the video conference. What would be the least costly solution that will meet their requirements?

  A. A Video Collaboration Solution for IP Office XT endpoint with embedded server

  B. A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360

  C. One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room

  D. One MCU9 License for each board room and one XT5000 endpoint In each board room

  Correct Answer: A

• Question 17:

  Powered by Avaya R3.x supports several different Hypervisors. What Is the only Hypervisor to support all of the Powered By R3.x applications?

  A. Amazon AWS AMI

  B. Microsoft Hyper-V

  C. VMware ESXi

  D. KVM

  Correct Answer: D

• Question 18:

  Powered by Avaya R3.x supports several different Hypervisors. Which two applications support the KVM Hypervisor? (Choose two.)

  A. AWFOS

  B. ASBCE

  C. IP Office

  D. ACCS

  Correct Answer: AC

• Question 19:

  One of the security enhancements in the Powered By IP 0ffice offer is SIP Registrar Hardening that

  enables Better control to allow SIP clients to register using a whitelist and blacklist.

  To which platform is this functionality relevant?

  A. SCN IP500 V2

  B. Expansion IP500 V2

  C. Linux servers

  D. CentOS servers

  Correct Answer: C

• Question 20:

  Which license is only available In a CapEx model?

  A. ASBCE

  B. AWFOS

  C. Analog user

  D. Digital user

  Correct Answer: C