37820X Exam Details

  • Exam Code
    :37820X
  • Exam Name
    :Avaya Midsize Solution Design
  • Certification
    :Avaya Certifications
  • Vendor
    :Avaya
  • Total Questions
    :65 Q&As
  • Last Updated
    :Jul 13, 2026

Avaya 37820X Online Questions & Answers

  • Question 11:

    In an IP Office environment, which one can be run on the Vantage device?

    A. Vantage Connect Client
    B. Avaya IXTM Workplace Client
    C. Avaya Equinox Attendant
    D. IP Office Web Client

  • Question 12:

    You are working with a customer to migrate them to an Avaya Midsize solution with IP OfficeTM. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month. Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?

    A. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.
    B. Digital trunking requires an SBCE for security.
    C. The cost for nine analog trunk ports versus a single digital trunk port.
    D. Digital trunking needs VCM channels and analog trunks do not-

  • Question 13:

    Refer to the Scenario: IT-FAC.

    You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP OfficeTM and using the built-in firewall

    is not a best practice.

    What is the reason for using the SBCE to terminate SIP trunks?

    A. It provides NAT Traversal not available with direct termination.
    B. It stops attacks and hacks before entering the private network.
    C. It provides VPNIess remote worker functionality for 1600 endpoints.
    D. It allows registration and authentication to be done in the core of the network.

  • Question 14:

    Which license is only available In a CapEx model?

    A. ASBCE
    B. AWFOS
    C. Analog user
    D. Digital user

  • Question 15:

    Refer to the Scenario: IT-FAC.

    You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel. Which application and deployment option will provide this functionality?

    A. Avaya Communicator using iOS or Android smartphones
    B. one-X Mobile Preferred using iOS or Android smartphones
    C. Scopia Mobile using iOS or Android smartphones
    D. one-X Mobile Preferred using Windows smartphones

  • Question 16:

    Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'". Which two soft clients would you recommend? (Choose two.)

    A. Avaya IXTM Workplace Web Client
    B. IP Office Web Client
    C. Avaya Communicator for Web
    D. Avaya one-X Mobile Preferred

  • Question 17:

    Refer to the Scenario: HandH Ticket.

    The HandH Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura? In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

    A. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
    B. The IP Office can be virtualized in either a Nutanix or a VMware environment.
    C. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
    D. IP Office uses many of the same components and applications such as SBCE and System Manager.

  • Question 18:

    You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity. Which two statements describe the server configurations for IP Office and ACC with Business Continuity?

    A. If the ACCS is using a hardware appliance the IP Office can be virtualized.
    B. IP Office and ACCS can be virtualized only using the same VMware host server.
    C. If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.
    D. IP Office and ACCS can be virtualized only using separate VMware host servers.

  • Question 19:

    Which statement is true about the various levels and the file sharing capabilities of Avaya Spaces users?

    A. Only Member level users and above can share files.
    B. Only Owner/Admin level users can share files.
    C. All levels of users can share files.
    D. File sharing is not a capability within Avaya Spaces.

  • Question 20:

    With Avaya Spaces, which statement is true about the what users can do?

    A. Guest level users can only text chat other users.
    B. All levels of users can text chat and video call.
    C. Only Member level users and above can video call.
    D. Only the Owner/Admin level users can video call.

Tips on How to Prepare for the Exams

Nowadays, the certification exams become more and more important and required by more and more enterprises when applying for a job. But how to prepare for the exam effectively? How to prepare for the exam in a short time with less efforts? How to get a ideal result and how to find the most reliable resources? Here on Vcedump.com, you will find all the answers. Vcedump.com provide not only Avaya exam questions, answers and explanations but also complete assistance on your exam preparation and certification application. If you are confused on your 37820X exam preparations and Avaya certification application, do not hesitate to visit our Vcedump.com to find your solutions here.