Avaya ACDS 37820X Questions & Answers

• Question 31:

  Refer to the Scenario: IT-FAC.

  

  You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and

  maintenance personnel.

  Which application and deployment option will provide this functionality?

  A. Avaya Communicator using iOS or Android smartphones

  B. one-X Mobile Preferred using iOS or Android smartphones

  C. Scopia Mobile using iOS or Android smartphones

  D. one-X Mobile Preferred using Windows smartphones

  Correct Answer: B

• Question 32:

  Refer to the Scenario: IT-FAC.

  

  For this customer, you have decided to install High Availability (HA. for the Session Border Controller for

  Enterprise SBCE) with 15 SIP trunks.

  In addition to the hardware, which licensing is required for this solution?

  A. 30 Standard licenses; since you need to duplicate the Standard licenses for HA

  B. 15 Standard licenses; since HA Is included with the Standard license

  C. 15 Standard licenses and 15 Standard HA licenses

  D. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses

  Correct Answer: B

• Question 33:

  Refer to the Scenario: IT-FAC.

  

  The Account Manager said that the customer is concerned about the amount of time that calls get held or

  parked. They would like to get simple reports summarizing this type of Information.

  What can you tell the Account Manager about the CDR/SMDR information and output?

  A. IP Office tracks that information and It can be reviewed using the built-in reports.

  B. IP Office does not track that Information but It is available using a third-party call accounting application.

  C. IP Office does not track that information but it is available with a call center application.

  D. IP Office tracks that information and It Is provided In a CSV format.

  Correct Answer: A

• Question 34:

  Refer to the Scenario: IT-FAC.

  

  You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for

  Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP

  OfficeTM and using the built-in firewall is not a best practice.

  What is the reason for using the SBCE to terminate SIP trunks?

  A. It provides NAT Traversal not available with direct termination.

  B. It stops attacks and hacks before entering the private network.

  C. It provides VPNIess remote worker functionality for 1600 endpoints.

  D. It allows registration and authentication to be done in the core of the network.

  Correct Answer: A

• Question 35:

  Refer to the Scenario: IT-FAC.

  

  With their new IP OfficeTM, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks. In addition to the number of trunks required to extend calls, what other design issue must be considered?

  A. The incoming and outgoing trunk must be digital.

  B. The Incoming trunk can be analog or digital and the outgoing trunk must be digital.

  C. The incoming and outgoing trunk can be analog or digital.

  D. The incoming trunk must be digital and the outgoing can be analog or digital.

  Correct Answer: D

• Question 36:

  For your customer, you have decided to configure an IP OfficeTM Server Edition. Using Just the primary server, which types of internal collaboration are available for the power users?

  A. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses

  B. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses

  C. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses

  D. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses

  Correct Answer: B

• Question 37:

  Refer to the Scenario:

  Bittersweet Coffee Company (BCC).

  

  Your initial bid response has been designed to meet only the customer's stated needs from the RFP. Which feature brings added value to your solution without incurring any additional cost to the customer?

  A. On demand call recording and reporting for any user

  B. HTML based call accounting reports

  C. Meet-me audio conferencing

  D. Centralized management of wired network switches

  Correct Answer: D

• Question 38:

  Refer to the Scenario: Bittersweet Coffee Company (BCC).

  

  When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs. Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?

  A. Avaya Session Border Controller for Enterprise

  B. 1600 series telephone sets

  C. Avaya one-X Mobile

  D. Voicemail Pro

  Correct Answer: A

• Question 39:

  A company's IT staff often works from remote locations. What is required for them to manage the Avaya IP OfficeTM Platform remotely?

  A. The Avaya Secure Access Link (SAL)

  B. VPN access and the System Status tool

  C. VPN access to the corporate network and an IP Office System Monitor

  D. VPN access to the corporate network and a web browser

  Correct Answer: C

• Question 40:

  With the Avaya IXTM Workplace Client, what is the minimum Avaya Spaces account that Is required send and receive Instant messages?

  A. Basic

  B. Plus

  C. Business

  D. Platinum

  Correct Answer: A