Exam Details

  • Exam Code
    :37820X
  • Exam Name
    :37820X - Avaya Midsize Solution Design
  • Certification
    :ACDS
  • Vendor
    :Avaya
  • Total Questions
    :65 Q&As
  • Last Updated
    :May 14, 2024

Avaya ACDS 37820X Questions & Answers

  • Question 21:

    Current trends in the midsize segment can be grouped into four areas: IT (Information Technology), collaboration and engagement, workforce, and cloud communications. In the area of cloud communications, which characteristic is associated with midsize businesses?

    A. They decrease solution complexity by reducing features.

    B. They will gain greater flexibility.

    C. They can shift to cloud storage for data and Information.

    D. They Improve and extend the mobile infrastructure.

  • Question 22:

    Which statement describe the competitive advantages of the Avaya Midsize Solution?

    A. It focuses on the customer's IT relevant needs.

    B. It Is available in more deployment options than other major vendors.

    C. It supports a broader range of endpoints types.

    D. It delivers a lower total cost of ownership compared to all major vendors.

  • Question 23:

    Midsize businesses face common market trends and needs related to different aspects such as workforce

    or cloud communications.

    Which characteristic is an example of a workforce midsize segment trend?

    A. Employees want access to tools to be more self-sufficient.

    B. Employees are requesting company provided mobile devices.

    C. The number of users outside of the office is increasing.

    D. More tech savvy workers are working in the midsize segment.

  • Question 24:

    A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network

    with WIFI. They ask you which type of network is better.

    Which benefit would you tell them?

    A. WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.

    B. WiFi provides voice and data access for users.

    C. DECT Is voice only and the chance of hacking Is minimal,

    D. DECT supports longer distances than Wi-Fi.

  • Question 25:

    A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote. Which statement about reusing existing sets from a BCM on an IP OfficeTM is true?

    A. The features supported on BCM are the same as the IP Office.

    B. The existing sets will operate the same on the IP Office.

    C. IP Office supports ail BCM sets.

    D. There will be some operational or feature differences.

  • Question 26:

    You are working with a customer to migrate them to an Avaya Midsize solution with IP OfficeTM. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month. Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?

    A. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.

    B. Digital trunking requires an SBCE for security.

    C. The cost for nine analog trunk ports versus a single digital trunk port.

    D. Digital trunking needs VCM channels and analog trunks do not-

  • Question 27:

    Refer to the Scenario: IT-FAC.

    To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives. Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?

    A. 16 additional Mobile user licenses

    B. 16 additional Office user licenses

    C. Six additional Power user licenses

    D. No additional user licenses

  • Question 28:

    You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users,

    and 200 non-agent Telephony users.

    How many Telephony users and UC users would be Included In your Bill of Materials?

    A. 410 Telephony users and 225 UC users

    B. 210 Telephony users and 425 UC users

    C. 200 Telephony users and 435 UC users D. 400 Telephony users and 235 UC users

  • Question 29:

    Refer to the IT-FAC scenario and exhibits.

    The customer. Island Tropics Family Amusement Center has received solution designs from two different vendors, Vendor A and Vendor B. As the manufacturer's representative, the customer wants you to explain the merits and limitations of each solution. For the Mobile Users' portion of the solution. Vendor A has proposed using a DECT solution instead of using smartphones. What are two characteristics of this mobility solution? (Choose two.)

    A. It utilizes the WiFi network of APs.

    B. It supports off-premise connectivity.

    C. It operates on a separate DECT network.

    D. It uses a line of ruggedized endpoints.

  • Question 30:

    Refer to the Scenario: IT-FAC.

    IT-FAC Is very concerned about reliability since they need the ability to always make calls and receive calls. They are not as concerned about reliability of messaging and other forms of collaboration. Based on the above information, what Is required in the IP Office solution to provide backup for their SIP trunks and Session Border Controller for Enterprise (SBCE)?

    A. Add an E1 or T1 line with a combo card.

    B. Add a second Portwell SBCE to provide High Availability (HA).

    C. Add Plain Old Telephone Service (POTS) lines and analog modules to the IP500 V2.

    D. Duplicate all of the SIP trunks, add another Portwell SBCE and High Availability (HA. licenses.

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