Avaya 37820X Online Practice Questions and Exam Preparation

Avaya 37820X Online Questions & Answers

• Question 1:

  Refer to the Scenario: HandH Tick.

  

  Based on the HandH Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?

  A. A high availability deployment on three Dell servers
  B. A high availability deployment on two Dell servers
  C. A high availability deployment on two Portwell Cad servers
  D. A virtualized high availability Hyper-V deployment
  C. A high availability deployment on two Portwell Cad servers

• Question 2:

  You are speaking with a customer who has a large multi-site enterprise, and limited IT staff to support a new communications system. They like the idea of housing the primary call control in a reliable data center, but do not have such an environment. In their business today. Local survivability is critical as reliable communications is a core function of their business. Based on these factors, which IP OfficeTM deployment model would meet the customer requirements?

  A. Private Cloud
  B. Public Cloud
  C. Hybrid Cloud
  D. On-Premise
  A. Private Cloud

• Question 3:

  Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

  A. Predictive Outbound
  B. MMS Text Messages
  C. Web Chat
  D. Scanned Documents
  B. MMS Text Messages

• Question 4:

  Refer to the Scenario: IT-FAC.

  

  With their new IP OfficeTM, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks. In addition to the number of trunks required to extend calls, what other design issue must be considered?

  A. The incoming and outgoing trunk must be digital.
  B. The Incoming trunk can be analog or digital and the outgoing trunk must be digital.
  C. The incoming and outgoing trunk can be analog or digital.
  D. The incoming trunk must be digital and the outgoing can be analog or digital.
  D. The incoming trunk must be digital and the outgoing can be analog or digital.

• Question 5:

  For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?

  A. Video room systems as participants
  B. Web browser connectivity
  C. Live broadcast for 750 viewers
  D. Recording and playback
  A. Video room systems as participants

• Question 6:

  In Powered by Offer, when Is Fallback Twinning to an external device provided?

  A. When the mobile device loses contact with the IP Office In the cloud data center
  B. When simultaneous mode for the IP Office user is not available
  C. When the IP Office phone loses contact with the IP Office In the cloud data center
  D. After the mobile device rings an administer-able number of rings.
  D. After the mobile device rings an administer-able number of rings.

• Question 7:

  Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In. What does this plug-In do for the users at Web Travellng.com?

  A. It adds Avaya IX Workplace Client functionality to the Outlook window.
  B. It adds Outlook access to the Avaya IX Workplace Client for IP Office.
  C. it adds Outlook access to the one-X Portal desktop.
  D. it adds a subset of one-X Portal functionality to the Outlook window.
  C. it adds Outlook access to the one-X Portal desktop.

• Question 8:

  With the Basic level of account In Avaya Spaces, which statement about what users can do is true?

  A. They can have direct online video calling but no video conferences.
  B. They can host online video conferences with a maximum of 5 participants.
  C. They can host online video conferences with a maximum of 15 participants.
  D. They can host online voice conferences with a maximum of 15 participants.
  C. They can host online video conferences with a maximum of 15 participants.

• Question 9:

  Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?

  A. Avaya one-X Communicator for Mac
  B. Avaya Communicator for IOS
  C. Avaya one-X Communicator for Windows
  D. Avaya Communicator for Windows
  A. Avaya one-X Communicator for Mac

• Question 10:

  Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or

  desktop PCs. They have two small board rooms they want to be able to join the video conference.

  What would be the least costly solution that will meet their requirements?

  A. A Video Collaboration Solution for IP Office XT endpoint with embedded server
  B. A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360
  C. One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room
  D. One MCU9 License for each board room and one XT5000 endpoint In each board room
  A. A Video Collaboration Solution for IP Office XT endpoint with embedded server