Avaya 3313 Online Practice Questions and Exam Preparation

Avaya 3313 Online Questions & Answers

• Question 21:

  Firewalls are a key part of keeping networked computers safe and secure.

  Which three statements regarding Avaya Aura Contact Center (AACC) and firewalls are true? (Choose

  A. Download and install Microsoft security patches to AACC servers as patches become available.
  B. If required you can import an AACC Firewall Policy.
  C. AACC host-based firewalls can typically cause issues unless they are properly imported.
  D. With every Service Pack, AACC installs a firewall policy which opens up the ports for an AACC solution to communicate and function.
  A. Download and install Microsoft security patches to AACC servers as patches become available.
  B. If required you can import an AACC Firewall Policy.
  C. AACC host-based firewalls can typically cause issues unless they are properly imported.

• Question 22:

  Refer to the Exhibit.

  

  Which communication protocol is used between the Avaya Aura Session Manager (ASM) and the Avaya Aura Contact Center (AACC)?

  A. AML
  B. H.323
  C. SIP
  D. TLS
  D. TLS

• Question 23:

  Which Avaya Aura Contact Center (AACC) support document will help you verify the Platform Vendor Independent (PVI) supported hardware?

  A. Avaya Aura Contact Center and Avaya Aura Unified Communications Platform Integration
  B. Avaya Aura Contact Center Overview and Specification
  C. Avaya Aura Contact Center and Avaya Aura Unified Communications Solution Description
  D. Avaya Aura Contact Center commissioning for Avaya Aura Unified Communications
  A. Avaya Aura Contact Center and Avaya Aura Unified Communications Platform Integration

• Question 24:

  Which Windows Event Viewer folder contains Communications Control Toolkit (CCT) audit, error, and security log files?

  A. Windows Event Viewer\Performance\Logs
  B. Windows Event Viewer\Windows Logs\System
  C. Windows Event Viewer\Windows Logs\Security
  D. Windows Event Viewer\Windows Logs\Applications
  E. Windows Event Viewer\Applications and Services Logs
  E. Windows Event Viewer\Applications and Services Logs

• Question 25:

  You want to install the Service Packs on Avaya Aura Contact Center (AACC) co-resident server that contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control Toolkit (CCT). You have downloaded the Service Packs from the Avaya website.

  How can the Service Packs be installed using the Avaya Update Manager?

  A. Copy all Service Pack files to the folder that was used to install the previous set of Service Packs and then start the Contact Center Patch Manager. The previous folder will be scanned automatically and all new Service Packs will be offered for installation.
  B. Copy all Service Pack files to D:\Avaya\servicePacks and then start the Contact Center Patch Manager. The new Service Packs will be automatically detected and offered for installation.
  C. Browse for the top-level folder that contains all folders where Service Pack files are located, click on install and then click scan for updates to locate all Service Packs. The selected folder and all folders underneath it will be scanned, the new Service Packs will be offered for installation.
  D. Add the folder containing each patch to the patch directory list in the Avaya Update Manager and then click Scan for updates to locate all Service Packs. The selected folders will be scanned, and the new Service Packs will be offered for installation.
  C. Browse for the top-level folder that contains all folders where Service Pack files are located, click on install and then click scan for updates to locate all Service Packs. The selected folder and all folders underneath it will be scanned, the new Service Packs will be offered for installation.

• Question 26:

  When troubleshooting Avaya Aura Contact Center (AACC) system faults, you can use the SGM Management Client to view the status of the connection to which two components? (Choose two.)

  A. Application Enablement services (CTI proxy)
  B. Session Manager (Voice inbound proxy)
  C. Communication Manager (voice inbound proxy)
  D. APS server (Presence proxy)
  A. Application Enablement services (CTI proxy)
  B. Session Manager (Voice inbound proxy)

• Question 27:

  A Contact Center administrator reports that when attempting to add an agent they are unable to assign a Domain User Name from the list of browsed user accounts. The account status is shown as "Assigned". What has caused this condition?

  A. The Contact Center Manager Administration (CCMA) server is not connected to the Domain Controller.
  B. The Contact Center administrator does not have the required permissions on the Domain Controller to make this account selection.
  C. The Domain User Name has been deleted from the Domain Controller, and is no longer available for selection.
  D. The Domain User Name has already been mapped to an existing CCT agent.
  A. The Contact Center Manager Administration (CCMA) server is not connected to the Domain Controller.

• Question 28:

  Which SIP component supports both H.323 and SIP protocol architecture, and which common media streaming protocol is supported?

  A. SIP Gateway Manager with transport Layer Security (TLS)
  B. Network Routing Service with TCP and UDP
  C. Back to Back User Agent (B2BUA) with TLS
  D. SIP Gateway with Real-Time Protocol (RTP)
  E. SIP Redirect Server with RTP
  D. SIP Gateway with Real-Time Protocol (RTP)

• Question 29:

  The Avaya Grep tool is used to search log files for Call Events for a given Contact Center Call ID. Which three types of report output does Avaya Grep generate? (Choose three.)

  A. Sip Sequence Report
  B. Summary Report
  C. Call Properties Report
  D. Summary Log file
  E. Event Report
  A. Sip Sequence Report
  B. Summary Report
  D. Summary Log file

• Question 30:

  In a SIP environment, which component of the Avaya Aura Contact Center (AACC) performs call signaling?

  A. SIP Proxy Server
  B. SIP Gateway Manager
  C. SIP Computer Telephony Integration (CTI)
  D. SIP Redirect Server
  A. SIP Proxy Server