CompTIA 220-902 Online Practice Questions and Exam Preparation

CompTIA 220-902 Online Questions & Answers

• Question 871:

  A technician's is onsite troubleshooting a user's issue and receives a call from another customer. Which of the following is the BEST course of action for the technician to take in this situation?

  A. Let the call go to voicemail and respond when time permits.
  B. Leave the current appointment to assist the calling customer.
  C. Ignore the call and continue with the scheduled itinerary.
  D. Apologize to the customer and answer the call.
  A. Let the call go to voicemail and respond when time permits.

• Question 872:

  Which of the following settings should be implemented when a mobile device MUST be configured to receive push email notification?

  A. POP3 with SSL
  B. ActiveSync
  C. IMAP
  D. Secure SMTP
  B. ActiveSync

• Question 873:

  A technician gets a call from a customer stating that their computer will not boot. They are getting the following error "invalid system disk". Which of the following should the technician check FIRST?

  A. Verify the operating system is installed correctly.
  B. Verify that all removable drives are empty.
  C. Verify Boot.ini is on the hard drive.
  D. Verify the computer will boot into safe mode.
  B. Verify that all removable drives are empty.

• Question 874:

  Which of the following operating systems has the Shake, Peek and Snap features?

  A. Windows XP Home
  B. Windows 7 Professional
  C. Windows XP Professional
  D. Windows Vista Business
  B. Windows 7 Professional

• Question 875:

  Which of the following BEST describes geotracking?

  A. An enabled cookie that sends user location data to vendors
  B. Location software to locate a user's missing cellular device
  C. SMS information that is sent to people in their contacts
  D. Location data embedded into pictures that have been taken
  D. Location data embedded into pictures that have been taken

• Question 876:

  Which of the following commands are used from a Linux command line interface to elevate a user's access level to administrative privilege? (Select TWO).

  A. chmod
  B. passwd
  C. sudo
  D. su
  E. runas
  F. pwd
  C. sudo
  D. su

• Question 877:

  A user has recently installed Windows 7 on a computer. They ran Windows updates, updated the firmware and installed a printer. The user accessed a P2P application and now they are getting a large amount of browser pop-ups. Which of the following is MOST likely the cause of the pop-ups?

  A. Phishing
  B. Malware
  C. Proxy redirect
  D. Firmware
  B. Malware

• Question 878:

  DRAG DROP

  Drag and drop the following Windows Versions to the correct feature on which they are found. Windows Versions may be used more than once.

  Select and Place:

  

  

• Question 879:

  A night shift employee constantly fails to logoff at the end of their shift. The employee on the next shift regularly does not bother to log in because they are not prompted to do so. Which of the following actions would be BEST for the technician to do to correct this issue?

  A. Write up each employee every time the login and logoff policy is ignored.
  B. Have each employee report to their supervisor at the end of their shift.
  C. Set the computer to restart after each employee's shift.
  D. Educate employees to log off within an hour of their shift.
  C. Set the computer to restart after each employee's shift.

• Question 880:

  A user receives an email seemingly from the director of the company's IT department. The user however notices that the content of the email is asking for information specifically forbidden to be shared with anyone. This type of interaction is known as which of the following?

  A. Phishing
  B. Shoulder surfing
  C. Malware
  D. Spyware
  A. Phishing