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220-902 Online Practice Questions

CompTIA A+ Certification

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Question 1 Multiple choice

A technician is selling up a computer that will have a hypervisor installed. The technician checks the specifications of the available computer.

Which of the following specifications are MOST important to consider? (Select TWO)

  1. A

    Size of HDD

  2. B

    Speed of NIC

  3. C

    Graphic resolution

  4. D

    External storage

  5. E

    Amount of RAW

  6. F

    Second NIC installed

Show answer and explanation

Correct answers: A, E

Question 2 Single choice

Which of the following would be the BEST way to combat social engineering?

  1. A

    User education

  2. B

    Deny social networks through the firewall

  3. C

    Badges

  4. D

    Strong password usage

Show answer and explanation

Correct answer: A

Explanation

References:
http://searchsecurity.techtarget.com/magazineContent/Gaining-awareness-to-prevent-social-engineering-techniques-attacks

Question 3 Single choice

A PC is running slower than usual.

Which of the following tools would BEST diagnose the possible bottleneck?

  1. A

    CHKDSK

  2. B

    Device Manager

  3. C

    Task Scheduler

  4. D

    Task Manager

Show answer and explanation

Correct answer: D

Explanation

References:
http://www.ictc.com/my-computer-is-running-slow-what-can-i-do/

Question 4 Multiple choice

When removing the top case from a laptop, which of the following, besides hand tools, should a technician have on hand to assure correct disassembly and reassembly? (Select TWO).

  1. A

    A multimeter and a toner probe.

  2. B

    A large cloth to spread the screws and disassembled parts on.

  3. C

    A writing pad for documentation and a marker to label cables.

  4. D

    A manufacturer's technical manual for the model of the laptop.

  5. E

    A container with separated areas to store different size screws.

Show answer and explanation

Correct answers: D, E

Explanation

References:
http://computertutorflorida.com/2012/09/laptop-best-practices/

Question 5 Single choice

A technician receives a report that the pages coming out of a laser printer are smearing when touched.

Which of the following components should the technician check FIRST to resolve this issue?

  1. A

    Drum

  2. B

    Fuser

  3. C

    Pickup roller

  4. D

    Corona wire

Show answer and explanation

Correct answer: B

Explanation

References:
http://www.howstuffworks.com/laser-printer3.htm

Question 6 Single choice

Which of the following is the BEST license type to comply with end user licensing agreement (EULA) terms for commercial software used by multiple users in a corporate environment?

  1. A

    Commercial license

  2. B

    Enterprise license

  3. C

    Seat license

  4. D

    Open source license

Show answer and explanation

Correct answer: B

Question 7 Single choice

A client states that there are too many programs automatically starting when Windows boots.

Which of the following tools would BEST be used to disable some programs from automatically starting when the computer is booted?

  1. A

    Performance Monitor

  2. B

    Fixboot

  3. C

    MSCONFIG

  4. D

    FIXMBR

Show answer and explanation

Correct answer: C

Question 8 Single choice

A user has recently installed Windows 7 on a computer. They ran Windows updates, updated the firmware and installed a printer. The user accessed a P2P application and now they are getting a large amount of browser pop-ups.

Which of the following is MOST likely the cause of the pop-ups?

  1. A

    Phishing

  2. B

    Malware

  3. C

    Proxy redirect

  4. D

    Firmware

Show answer and explanation

Correct answer: B

Explanation

References:
http://www.webroot.com/us/en/home/resources/articles/pc-security/malware-spam

Question 9 Single choice

Which of the following boot methods would a technician use to BEST install an image from an optical media onto a new computer?

  1. A

    PXE

  2. B

    Tape

  3. C

    DVD

  4. D

    USB

Show answer and explanation

Correct answer: C

Question 10 Single choice

A user wants to restore an application's security settings to an iOS device, but an Internet connection is unavailable.

Which of the following tools can assist with mitigating this issue?

  1. A

    Time machine

  2. B

    Apple Configurator

  3. C

    Device stage

  4. D

    iCloud

Show answer and explanation

Correct answer: A