CompTIA CompTIA Certifications 220-902 Questions & Answers

• Question 881:

  A Windows user states that every time they hit certain letter keys on their notebook, a number appears instead of the letter. Which of the following items is MOST likely the cause of this problem?

  A. The user enabled sticky keys.

  B. The user changed the keyboard character set.

  C. The user enabled accessibility options.

  D. The user enabled num lock.

  Correct Answer: D

  Reference: http://www.howtogeek.com/forum/topic/crazy-num-lock-problem

• Question 882:

  A user states that their machine is taking much longer to boot than usual. Which of the following utilities would BEST allow a technician to limit what is launched at startup?

  A. APPWIZ.CPL

  B. DXDIAG

  C. MSCONFIG

  D. REGEDIT

  Correct Answer: C

  Reference: http://support.microsoft.com/kb/310560

• Question 883:

  A user's laptop has died but the hard drive is still functioning. Which of the following is the BEST way for the user to still access and edit all of their data?

  A. Burn their data to DVDs

  B. Use a SCSI to USB adaptor

  C. USB hard drive enclosure

  D. Copy their data to a USB flash drive

  Correct Answer: C

  Reference: http://en.wikipedia.org/wiki/Disk_enclosure

• Question 884:

  Which of the following commands may be used on a computer, running Windows 7, to stop a single process from the command line?

  A. ERASE

  B. KILL

  C. SHUTDOWN

  D. DEL

  Correct Answer: B

  Reference: http://www.techrecipes.com/rx/446/xp_kill_windows_process_command_line_taskkill/

• Question 885:

  A customer calls an IT consultant to explain an issue they are having with their Windows 7 Professional PC. Windows Update attempts to install patches upon each startup but fails on the same single update. The customer has attempted to re-run Windows Update from Control Panel but the issue remains. Which of the following courses of action would BEST resolve the problem?

  A. Running a full DEFRAG on the system

  B. Clearing the AppData temp folder entirely

  C. Clearing the Windows Update download cache entirely

  D. Uninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the Microsoft website

  Correct Answer: C

  Reference: http://larsjoergensen.net/windows/windows-7/how-to-clear-the-windows-update- download-cache-in-windows-7

• Question 886:

  Which of the following mobile device sync methods is easiest for the end user but requires more configuration on the part of the technician?

  A. Dock sync

  B. Encrypted wired sync

  C. Wireless sync

  D. Wired sync

  Correct Answer: C

  Reference: http://www.pcworld.com/article/242242/how_to_use_wireless_sync_in_ios_5.html

• Question 887:

  Which of the following is a valid local loopback address test command?

  A. PING 10.10.1.1

  B. PING 127.0.0.1

  C. PING 192.168.0.1

  D. PING 255.255.255.0

  Correct Answer: B

• Question 888:

  A SOHO user has asked a technician to configure email functionality with a desktop email client. Which of the following protocols needs to be configured so the user can send email to other users?

  A. POP3

  B. SNMP

  C. SMTP

  D. ICMP

  Correct Answer: C

• Question 889:

  A user just bought an Android tablet and wants to connect to their work email. The user's employer has a Microsoft Exchange server for email. Which of the following would the technician configure to allow the user to access email on the Android tablet?

  A. DNS, DHCP

  B. IMAP, SNTP

  C. POP3, SMTP

  D. Devices are incompatible

  Correct Answer: C

  Reference: http://www.hmailserver.com/documentation/latest/?page=whatis_pop3imapsmtp

• Question 890:

  A technician is tasked with repairing a Windows 7 system including the removal of recently installed files and software. Which of the following system restoration methods would be the LEAST destructive way to achieve this?

  A. System Restore

  B. System Image Recovery

  C. CHKDSK

  D. Windows Memory Diagnostic

  Correct Answer: A

  Reference: http://windows.microsoft.com/en-us/windows-vista/what-is-system-restore