Which of the following is a new feature of iOS 5?
A. Ability to dual boot the Android OS
B. Ability to run native PC applications
C. Ability to perform iTunes backups
D. Ability to perform untethered updates
A technician is diagnosing a PC running Windows 7 which has been affected with an "NTLDR is missing" error message. Which of the following command line tools would BEST resolve the problem?
A. Fixboot
B. CHKDSK
C. Scandisk
D. DEFRAG
An IR printer stops working for half of an office while the other half is able to print. Which of the following should be checked FIRST?
A. Proper lighting
B. Paper levels
C. Physical obstructions
D. Printer share name
A user's CRT display is not displaying colors correctly. Turning the display to the right or left sometimes temporarily corrects the problem. Which of the following should the technician check?
A. The video card display driver
B. The CRT power cable
C. The video cable
D. The CRT On Screen Display (OSD)
Which of the following BEST describes the Apple utility used with iOS devices to synchronize, upgrade, and restore to factory default if needed?
A. iMac
B. iTunes
C. Safari
D. Bluetooth
A technician is troubleshooting a RAID 6 array on a high end CAD/CAM workstation. Two disk drives have their fault lights on. Which of the following is the BEST action for the technician to perform when fixing this problem?
A. Replace the failed drives and verify the RAID rebuilds completely.
B. Reseat the drives, backup the data, and then replace them.
C. Reseat the drives and monitor the RAID status over a few days.
D. Replace the failed drives and restore the data from a known good backup.
A computer's first boot device is set to CD-ROM drive, but there is no bootable disk inserted in the CD-ROM. Which of the following will occur?
A. The system will restart until a bootable media is inserted in the CD-ROM drive.
B. The system will hang and the "Non-bootable device found" error message will appear on the screen.
C. The system will attempt to boot from the next device listed in the boot options of the BIOS.
D. The system will hang and the "Operating System missing" error message will appear on the screen.
Which of the following BEST represents a security vulnerability of mobile devices? (Select TWO).
A. Unauthorized downloads
B. Viruses
C. Improper file permissions
D. Phishing
E. Theft
A laser printer has just had its toner cartridge removed and toner has leaked inside and out. The BEST method to remove spilled toner, both inside and outside of the printer, is which of the following?
A. ESD vacuum
B. Maintenance kit
C. Damp towel
D. Compressed air
A user reports a loud clicking noise coming from their PC, but the PC operates normally.
Which of the following actions should the technician perform FIRST when responding to this issue?
A. Attempt to backup data from the hard drive
B. Shutdown the PC and replace the hard drive
C. Format the hard drive and reload the OS
D. Run the disk cleanup utility
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