220-802 Exam Details

  • Exam Code
    :220-802
  • Exam Name
    :CompTIA A+ Certification Exam
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-802 Online Questions & Answers

  • Question 271:

    Which of the following scenarios BEST defines phishing?

    A. A user receives an email from a friend to download a picture but the file format ends in .exe.
    B. A user receives a pop-up message about a virus from a company that states that if they buy this product it will remove the virus.
    C. A user receives a message about unwanted activity from their antivirus asking to remove the suspect file.
    D. A user receives an email from a person in another country with a story as to why they need help with a financial arrangement.

  • Question 272:

    A technician is called onsite to solve a network connection error. Upon arrival, the technician observes a message on the screen stating there is no boot drive found. Which of the following steps should the technician take NEXT?

    A. Repair the boot up sequence using recovery console.
    B. Restart the system, booting from a system recovery disk.
    C. Restart the system to verify the proper boot sequence.
    D. Inform the customer the hard drive has crashed and replace the drive.

  • Question 273:

    A technician is installing a new wired router and needs to disable all the ports currently not in use. The documentation for router mentions the web interface for the router is available by default at 192.168.1.1. In which of the following ways would the technician go about doing this?

    A. Place labels on top of all the ports that are not to be used.
    B. Manually set the IP address to 10.168.1.1, and then access the website at 192.168.1.1.
    C. Use an Internet browser to access the router configuration at 192.168.1.1.
    D. Use Windows Explorer and search for a file called 192.168.1.1.

  • Question 274:

    Which of the following security methods requires that a user enter a passcode that is changed at regular intervals?

    A. WPA encryption
    B. Biometrics
    C. PSK
    D. RSA token

  • Question 275:

    A user reports that they cleared a paper jam and now cannot print. The technician reseats the paper and then prints a test page from the printer. A test page sent from the workstation does not print. Which of the following actions should the technician take FIRST?

    A. Clear the print queue.
    B. Check the printer connection.
    C. Reboot the computer.
    D. Stop and start the printer.

  • Question 276:

    Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company's network jacks unless such jacks are designated for guest use?

    A. Disable DHCP and assign a static IP address to each network device physically connected to the network.
    B. Enable MAC address filtering across all network jacks and record the MAC address of guest devices.
    C. Disable all switch ports when they are not utilized and enable them on an as needed basis.
    D. Place guest network jacks in public areas and all other jacks in secure areas as needed.

  • Question 277:

    What is a possible symptom of a damaged video display?

    A. Disconnected punchdown
    B. Low RF signal
    C. Dead pixel
    D. Computer repeatedly boots to Safe Mode

  • Question 278:

    Which of the following allows a user to pinch zoom on an Android device?

    A. Accelerometer
    B. Micro USB port
    C. Multi-touch
    D. A trackball

  • Question 279:

    A company has replaced all computers in their accounting department. Due to the sensitive nature of the department, company management has decided to remove and destroy all hard drives prior to donating the computers to a local charity. Now that the drives are removed, which of the following is the MOST efficient method of destroying the hard drives to prevent sensitive information from being leaked?

    A. Drive wiping
    B. Formatting
    C. Overwriting
    D. Degaussing

  • Question 280:

    A company has decided to implement a recycling program across the organization. The financial department uses employee sensitive information on a regular basis for payroll. Which of the following would need to be implemented for the financial department?

    A. Use a single garbage container for department paper waste
    B. Paper shredding service
    C. Disable printing for all users in the department
    D. Pickup material more often

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