220-802 Exam Details

  • Exam Code
    :220-802
  • Exam Name
    :CompTIA A+ Certification Exam
  • Certification
    :CompTIA A+
  • Vendor
    :CompTIA
  • Total Questions
    :993 Q&As
  • Last Updated
    :May 26, 2026

CompTIA 220-802 Online Questions & Answers

  • Question 261:

    Joe, a technician, is tasked with disassembling a laptop to replace its motherboard. Which of the following is the FIRST step he should perform?

    A. Write down where all the screws go on paper
    B. Prepare some containers to hold the parts
    C. Remove the battery and the removable CD-ROM drive
    D. Refer to manufacturer documentation

  • Question 262:

    An unattended install is MOST likely used for which of the following scenarios?

    A. When a technician has a workstation with a defective optical media drive.
    B. When a technician is going to be on vacation, but wants to configure a system at a certain time while gone.
    C. When a technician wishes to update a user's system without the user's knowledge.
    D. When a technician has numerous network connected workstations to image.

  • Question 263:

    What is a possible reason for the symptom: power supply fan and case fans spin, but no power to other devices?

    A. Failed hard drive
    B. Improper connectivity
    C. Drive not recognized
    D. Failed RAM

  • Question 264:

    Which of the following data types can be synchronized to a mobile device by default? (Select TWO).

    A. Biometric information
    B. Pictures
    C. Contacts
    D. Credentials
    E. SMS

  • Question 265:

    Which of the following areas of a file system should a standard user have restricted permissions to in order to promote a security best practice? (Select TWO).

    A. Temporary Internet Files
    B. My Document Files
    C. Windows System Files
    D. Network Files
    E. Program Files

  • Question 266:

    A SOHO user has asked a technician to configure email functionality with a desktop email client. Which of the following protocols needs to be configured so the user can send email to other users?

    A. POP3
    B. SNMP
    C. SMTP
    D. ICMP

  • Question 267:

    Which of the following methods of securing mobile devices will prevent data loss due to corruption?

    A. Enforce pass code locks
    B. Install location monitoring application
    C. Perform remote wipe after failed login
    D. Perform remote application back-up

  • Question 268:

    A manager asks a technician to find a way to deploy images to all new computers from a central location. Which of the following would be used to accomplish this?

    A. SCSI
    B. CDFS
    C. PXE
    D. IDS

  • Question 269:

    After being infected with a virus, a user's computer does not recognize the user as having local administrator rights to the computer. After troubleshooting the issue, a technician determines the computer needs to be rebuilt and data needs to be restored from the user's backup. Which of the following tools would BEST reset the computer to how it worked when first purchased?

    A. Recovery Console
    B. Factory restore CD
    C. Anti-malware software
    D. System Restore

  • Question 270:

    Joe, a technician, has been tasked to verify a new device has been installed and correctly configured on a Windows 7 computer. He has now confirmed the new device is not working properly. Upon opening the Device Manager, he sees several icons. Which of the following should Joe do FIRST to help troubleshoot the problem?

    A. Upgrade the antivirus signatures and disable system restore
    B. Check any items with yellow exclamation points
    C. Check any items with green checkmarks
    D. Disable items with a red X over the icon

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