CompTIA 220-802 Online Practice Questions and Exam Preparation

CompTIA 220-802 Online Questions & Answers

• Question 1:

  A user states that the computer takes a long time to load the desktop after login. Which of the following tools should be used to help remediate the problem?

  A. Disk Management
  B. FIXMBR
  C. MSCONFIG
  D. SFC
  C. MSCONFIG

• Question 2:

  A SOHO network with nine workstations all connected to a switch is located in a room that visitors can enter. A technician wants to make the network secure from visitors. Which of the following would be the BEST solution?

  A. Enable QoS settings
  B. Create strong network usernames and passwords
  C. Disable all unused ports on the switch
  D. Ask administration to label the room off limits to visitors
  C. Disable all unused ports on the switch

• Question 3:

  A user brings in an older CRT monitor and reports there are issues with the colors and bands of discoloration. Which of the following should be done to correct the issue?

  A. Replace the power cord
  B. Reformat
  C. Increase the refresh rate
  D. Degauss
  D. Degauss

• Question 4:

  Which of the following is a best practice when securing passwords for a desktop? (Select TWO).

  A. Store on a flash drive
  B. Place in an encrypted file
  C. Place in a zip file
  D. Passwords should be memorized
  E. Store on an FTP
  B. Place in an encrypted file
  D. Passwords should be memorized

• Question 5:

  Which of the following is the MOST secure method, short of physical destruction, that would be used to ensure that data on a hard drive cannot be recovered?

  A. Use a degaussing tool
  B. Format the drive
  C. Use an overwrite program
  D. Repartition the drive
  C. Use an overwrite program

• Question 6:

  A user calls the helpdesk and states that they are receiving an IP conflict error on their computer. The user is on a company network that uses DHCP. The technician verified the PC is using DHCP to obtain TCP/IP settings. Which of the following commands should the helpdesk technician use to resolve this issue? (Select TWO).

  A. Ipconfig /renew
  B. Ipconfig /registerdns
  C. Ipconfig /all
  D. Ipconfig /flushdns
  E. Ipconfig /release
  A. Ipconfig /renew
  E. Ipconfig /release

• Question 7:

  A customer reports that their wireless laptop cannot connect after removing it from its carrying case. The laptop boots and the user is able to log in. Which of the following should be checked FIRST?

  A. External antenna switch
  B. Status in Device Manager
  C. Available hard drive space
  D. Laptop battery levels
  A. External antenna switch

• Question 8:

  A customer says they cannot access the network printer. The technician cannot PING the printer from their location. Which of the following should be the NEXT step in troubleshooting this issue?

  A. Check the toner cartridge
  B. Reboot client PC
  C. Check the link lights on printer NIC
  D. Reboot the printer
  C. Check the link lights on printer NIC

• Question 9:

  A user is advised by the software vendor that the user must have elevated privileges in order to run a program. The user should do which of the following to BEST accomplish this?

  A. Run in Windows XP compatibility mode
  B. Run the program in a virtual PC environment
  C. Log out of the system and login under another user's name
  D. Right click select "run as" and select administrator
  D. Right click select "run as" and select administrator

• Question 10:

  Which of the following allows a hidden backdoor to be used for access to workstations on the Internet?

  A. Firmware
  B. Rootkits
  C. SQL injection
  D. Cross-side scripting
  B. Rootkits