CompTIA A+ Certification Exam

A technician receives an error every time a workstation boots up. The technician needs to find out what process is responsible for the error.

Which of the following utilities would be used FIRST?

Which of the following is the MOST secure method, short of physical destruction, that would be used to ensure that data on a hard drive cannot be recovered?

A technician is dispatched to a location that has multiple laser printers. One of the network printers is printing what appears to be a shadow image. The technician could solve this issue by:

Simulation

A technician has just removed malware from a Windows 7 system, but the user reports that every time they type a URL into Internet Explorer to navigate to a search engine the same standard page is being displayed on the browser. The page is asking the user to purchase antivirus software.

Please resolve the problem using the available tools shown.
When you have completed the simulation, please select the done button to submit your answer.

A technician receives a trouble ticket stating that a user is receiving error messages on their computer. When the technician arrives at the computer, it is now working with no error messages being displayed.

Which of the following should the technician use to determine what the error message was?

When installing Windows on a new server, a technician gets an error reporting that no suitable hard drives are available for installation.

Which of the following is MOST likely the issue?

A user in a large corporation reports that they cannot burn a DVD on their Windows 7 Ultimate laptop; they have never burned a DVD on this laptop before.

Which of the following would be the MOST likely to be the reason why?

Which Windows 7 command can stop a single process from the command-line?

An office of 25 computers is interested in employing a file server, network shares, and print server functionality.

Which of the following network setups would be BEST suited for this situation?

An inkjet printer used for printing marketing brochures is losing color stability (e.g. orange appears brown, red appears purple).

Which of the following items should a technician do FIRST?