Pegasystems PEGAPCDC85V1 Online Practice Questions and Exam Preparation

Pegasystems PEGAPCDC85V1 Online Questions & Answers

• Question 51:

  Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.

  

  How do you configure the engagement policies to implement this requirement?

  Hot Area:

  

  

• Question 52:

  U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information. What do you configure to implement this requirement?

  A. Trigger an external ETL (Extract-Transform-Load) process
  B. Select Refresh the audience
  C. Run the starting population segment daily
  D. Select different audience sample with similar profile
  C. Run the starting population segment daily

• Question 53:

  An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel.

  

  If the following volume constraint is applied, how many actions are delivered by the outbound run?

  A. 75 emails 25 SMSes
  B. 75 SMSes and 25 emails
  C. 100
  D. 150
  B. 75 SMSes and 25 emails

• Question 54:

  To calculate the total number of customer responses of four actions in a group, you must use________________.

  A. four Group By components
  B. one Group By component
  C. four Set Property components
  D. one Set Property component
  D. one Set Property component

• Question 55:

  A financial institution wants to add a new tracking period to track its customers' response over 15 days in various channels. Once the response is tracked, they want to suppress the credit card actions if customers ignore it three times within

  15 days.

  Put the steps in the correct order to implement this task.

  Select and Place:

  

  

• Question 56:

  The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub

  

• Question 57:

  U+ Bank, a retail bank, uses Pega Customer Decision HubTM for their one-to-one customer engagement. The bank now wants to change its offer prioritization to consider both business objectives and customer needs. Which two factors do you configure in the Next-Best-Action Designer to implement this change? (Choose Two)

  A. Business levers
  B. Engagement policies
  C. Context weighting
  D. Contact policies
  A. Business levers
  B. Engagement policies

• Question 58:

  Aggregation components provide the ability to________________.

  A. filter actions based on priority and relevance
  B. make calculations based upon a list of actions
  C. choose between actions
  D. set a text value to a strategy property
  B. make calculations based upon a list of actions

• Question 59:

  U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers. As a decisioning consultant, what best practice must you follow to include images in the emails?

  A. Provide links to images in the email
  B. Host images on an external server
  C. Embed images in the email directly
  D. Attach images to the email
  A. Provide links to images in the email

• Question 60:

  MyCo, a mobile company, uses Pega Customer Decision HubTM to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next- Best-Action Designer.

  

  The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior. As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?

  A. Enable an action value in the prioritization formula.
  B. Ensure that the propensity is enabled in Arbitration tab.
  C. Create a prioritization decision strategy at the Group-level.
  D. Create an adaptive model rule at the Issue-level.
  A. Enable an action value in the prioritization formula.