Pegasystems Pegasystems Certifications PEGAPCDC85V1 Questions & Answers

• Question 11:

  U+ Bank wants to use Pega Customer Decision HubTM to show the Reward Card offer to the qualified customers on its website. In preparation, the action, the treatment, and the real-time container are already created. As a decisioning consultant, you are now expected to make the remaining configurations in the Next-Best-Action Designer's Channel tab to enable the website to communicate with the Pega Customer Decision Hub.

  To achieve this requirement, which two tasks do you perform in the Next-Best-Action Designer's Channel tab? (Choose Two)

  A. Define the starting population

  B. Enable web channel

  C. Add contact policy rules

  D. Map the real-time container to a business structure level

  Correct Answer: B

• Question 12:

  U+ Bank has recently started using Pega Customer Decision HubTM to display the first credit card offer, the Standard card, to every customer who logs in to their website.

  Which three tasks do you need to perform to implement this requirement? (Choose Three)

  A. Set up business structure to Sales/CreditCards

  B. Define customer engagement polices

  C. Create and configure the real-time container

  D. Create the action and its web treatment

  E. Define customer contact policies

  Correct Answer: ACD

• Question 13:

  You are the decisioning consultant on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.

  What factor do you consider in the prioritization expression?

  A. Predicted customer behavior

  B. Customer contact policy

  C. Offer eligibility

  D. Offer relevancy

  Correct Answer: C

• Question 14:

  U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.

  What must you do to ensure that this action is not selected for any customers?

  A. Set the action availability to Always

  B. Set the action availability to Never

  C. Set the action availability to Within a defined time period

  D. Set the action availability to Template

  Correct Answer: C

• Question 15:

  The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

  

  The details of the shoes are provided in the following table:

  

  According to the decision strategy, what is the output of component in the blank space highlighted in red?

  A. Nike, Adidas, Puma, Reebok

  B. Reebok, Puma, Adidas, Nike

  C. Reebok

  D. Nike

  Correct Answer: C

• Question 16:

  To access a property from an unconnected component, you use the____________.

  A. dot-property value directly

  B. property value

  C. component-dot-property construct

  D. customer-dot-property construct

  Correct Answer: C

• Question 17:

  Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.

  The company is introducing a new data plan.

  To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?

  A. Offer the new retention plan for all customers in a certain region

  B. Meet the quarterly targets regardless of customer needs

  C. Maximize customer churn for low-value customers

  D. Customer relevancy and business profitability

  Correct Answer: D

• Question 18:

  U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision HubTM. What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?

  A. Only the action name and description

  B. Only relevant action details and its treatment details

  C. Only the image location

  D. Only the image location and its placement type

  Correct Answer: B

• Question 19:

  U+ Bank, a retail bank, uses the always-on outbound approach to send outbound messages on different channels such as email, SMS, and push notifications. There are a variety of action flow patterns in use to meet various business and

  channel integrations requirements.

  Due to technical reasons, the bank wants to temporarily suspend sending outbound messages and instead write the selected customers and action details to a database table for later offline processing.

  What is the most efficient way to meet this requirement?

  A. Add a new Send shape in all the action flows.

  B. Set up a secondary schedule.

  C. Bypass action flow processing.

  D. Update the Send shape with Finalization.

  Correct Answer: D

• Question 20:

  In a Decisioning Strategy, which decision component is required to enable access to the Customer properties like age, income, etc.?

  A. None, properties are available

  B. Set Property

  C. Data Import

  D. Proposition Data

  Correct Answer: B