Pegasystems PEGAPCDC85V1 Online Practice Questions and Exam Preparation

Pegasystems PEGAPCDC85V1 Online Questions & Answers

• Question 21:

  MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again. You have decided to use volume constraint to limit the number of actions in a batch. To meet the business requirement, what Reset Interval setting do you select?

  A. When accessed
  B. Manual
  C. Daily
  D. Reset Interval does not matter for this scenario
  C. Daily

• Question 22:

  U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions. What must you do to ensure that this action is not selected for any customers?

  A. Set the action availability to Always
  B. Set the action availability to Never
  C. Set the action availability to Within a defined time period
  D. Set the action availability to Template
  C. Set the action availability to Within a defined time period

• Question 23:

  MyCo, a telecom company, notices that when customers call to check on bill status, 80% of the time, they received the wrong offer promotion, leading to customer dissatisfaction. The company decides to boost customers' needs in the prioritization formula, to improve sales in the current quarter.

  Which arbitration factor do you configure to implement the requirement?

  A. Context weighting
  B. Propensity
  C. Business weighting
  D. Action value
  A. Context weighting

• Question 24:

  U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.

  What does the increase in the propensity value most likely indicate?

  A. Similar customers have ignored the offer.
  B. Similar customers have shown interest in the offer.
  C. Similar customers have rejected the offer.
  D. Similar customers have purchased other offers.
  D. Similar customers have purchased other offers.

• Question 25:

  U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card. As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?

  A. Increase the starting propensity of the Platinum Plus card.
  B. Increase the context weight of the Platinum Plus card.
  C. Increase the action value of the Platinum Plus card.
  D. Increase the business weight of the Platinum Plus card.
  B. Increase the context weight of the Platinum Plus card.

• Question 26:

  U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.

  

  As a decisioning consultant, how do you implement the business requirement?

  A. Add the risk segmentation rules in the Results tab of the scorecard rule.
  B. Add a decision table to a decision strategy and pass the credit score as the parameter.
  C. Add a decision table to a decision strategy and reference it in the scorecard component.
  D. Add three contact policies that correspond to the three risk segments.
  D. Add three contact policies that correspond to the three risk segments.

• Question 27:

  U+ Bank's marketing department currently promotes various credit card offers by sending emails to qualified customers. The bank wants to limit the number of offers that customers can receive over a given period of time. In the Answer Area, select the correct artifact you use to implement each requirement.

  Hot Area:

  

  

• Question 28:

  U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision HubTM. What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?

  A. Only the action name and description
  B. Only relevant action details and its treatment details
  C. Only the image location
  D. Only the image location and its placement type
  B. Only relevant action details and its treatment details

• Question 29:

  In Pega Customer Decision HubTM, the characteristics of an action are defined by using

  A. properties
  B. logos
  C. plain text
  D. banners
  A. properties

• Question 30:

  Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach.

  The company is introducing a new data plan.

  To offer the new data plan, what must the mobile company focus on when implementing the Next-Best-Action paradigm?

  A. Offer the new retention plan for all customers in a certain region
  B. Meet the quarterly targets regardless of customer needs
  C. Maximize customer churn for low-value customers
  D. Customer relevancy and business profitability
  D. Customer relevancy and business profitability