NONPROFIT-CLOUD-CONSULTANT Exam Details

  • Exam Code
    :NONPROFIT-CLOUD-CONSULTANT
  • Exam Name
    :Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102)
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :205 Q&As
  • Last Updated
    :May 31, 2026

Salesforce NONPROFIT-CLOUD-CONSULTANT Online Questions & Answers

  • Question 171:

    A nonprofit wants its staff to spend most of their time in Salesforce. but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce. How should the consultant integrate these applications?

    A. Implement Salesforce Canvas
    B. Configure External Data Sources
    C. Configure External Objects
    D. Implement Distributed Marketing

  • Question 172:

    A development associate using NPSP wants to add the Check/Reference Number on a report but does not see that field in the Report Builder. What should the consultant advise?

    A. Check if the report type includes Opportunities.
    B. Check if the report type includes Payments
    C. Check a custom field, "Check/Reference Number" on Opportunity
    D. Check a custom field, "Check/Reference Number" on Payments

  • Question 173:

    A nonprofit runs a workforce development program for its clients. Job seekers contact the nonprofit via phone, web, and email. The nonprofit wants to track each engagement separately from start to finish. The nonprofit needs to assign job seekers to case managers.

    What solution should the consultant propose?

    A. Create a custom junction object between Contact and Case for the assignment and customize workflow rules.
    B. Enable web-to-case and customize cases and assignment rules.
    C. Create a custom multi-select picklist field to track the assignment and customize related lists.
    D. Enable web-to-lead and customize leads and assignment rules.

  • Question 174:

    A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their spouse on that gift. Assuming standard NP5P configuration, what should a consultant recommend to satisfy this request?

    A. Create an Opportunity Contact Role for the spouse and mark it as primary.
    B. Create an Opportunity Contact Role for the spouse and set the role to Soft Credit.
    C. Clone the Opportunity and set the primary contact to the spouse.
    D. Enable Automatic Soft Credit for household members in NPSP settings.

  • Question 175:

    A nonprofit organization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?

    A. Create a web-to-case form in Salesforce with the fields needed to capture the information asked for on the form.
    B. Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.
    C. Create a Chatter Group for prospective volunteers, assign them a Chatter Free license, and have users complete the form.
    D. Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's website.

  • Question 176:

    A consultant wants to test out new Nonprofit Cloud features coming out in the upcoming Salesforce release in their customs.. Which action must the consultant take to do this?

    A. Refresh a preview Instance sandbox just prior to sandbox preview period.
    B. Refresh a preview instance sandbox during the sandbox preview period.
    C. Create a new sandbox during the sandbox preview period.
    D. Create a preview instance sandbox during the sandbox preview period.

  • Question 177:

    A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier. What are two factors the consultant should tell the system admin to consider? Choose 2 answers

    A. A new standard roll-up summary field was added to an object.
    B. A new Process Builder process was activated.
    C. A new node tree was added to the role hierarchy.
    D. A new customizable rollup was added in NPSP Settings.

  • Question 178:

    A nonprofit organization wants a cost-effective solution to generate and send donation acknowledgements automatically to donors via email. Which Salesforce solution should the consultant recommend?

    A. Nonprofit Success Pack
    B. Commerce Cloud
    C. Pardot
    D. Marketing Cloud

  • Question 179:

    How should a consultant install NPSP in an existing Salesforce org?

    A. Install from the NPSP Installer page.
    B. Install using the NPSP Conversion Utility tool.
    C. Install each NPSP component from the AppExchange.
    D. Install each NPSP component from the Trailblazer Community.

  • Question 180:

    A nonprofit organization has been informed of a deceased donor and wants to ensure that the donor no longer appears on any mailing lists. Which action should the nonprofit organization take on the donor's contact record?

    A. Select the Do Not Email, Do Not Contact, and Email Opt Out fields
    B. Delete the Contact record
    C. Select the Deceased field
    D. Delete the values in the phone and email fields

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