Salesforce Salesforce Consultant NONPROFIT-CLOUD-CONSULTANT Questions & Answers

• Question 11:

  A nonprofit receives grants so it can offer scholarships to students who attend the nonprofit's community training programs.

  A. NPSP to track the grants the nonprofit receives; Gift Entry to track the scholarships the nonprofit offers; Education Data Architecture to track the training programs.

  B. Program Management Module to track the grants the nonprofit receives; Outbound Funds Module to track the scholarships the nonprofit offers; Education Data Architecture to track the training programs.

  C. Outbound Funds to track the grants the nonprofit receives; NPSP to track the scholarships the nonprofit offers; Education Data Architecture to track the training programs

  D. NPSP to track the grants the nonprofit receives; Outbound Funds Module to track scholarships the nonprofit offers; Program Management Module to track the training programs

  Correct Answer: D

• Question 12:

  A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier. What are two factors the consultant should tell the system admin to consider? Choose 2 answers

  A. A new standard roll-up summary field was added to an object.

  B. A new Process Builder process was activated.

  C. A new node tree was added to the role hierarchy.

  D. A new customizable rollup was added in NPSP Settings.

  Correct Answer: BD

• Question 13:

  A nonprofit runs a large scholarship program for high-school graduates. It wants to use Salesforce to help with accepting external scholarship applications, reviewing processes, and tracking requirements. Which two solutions should the consultant recommend to meet this requirement? Choose 2 answers

  A. NPSP Opportunities with GAU Allocation

  B. Web-to-lead form

  C. Experience Cloud

  D. Outbound Funds Module

  Correct Answer: BD

• Question 14:

  A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org.

  Which two prerequisites should be considered prior to installing Case Management? Choose 2 answers

  A. Install NPSP

  B. Enable My Domain

  C. Ensure appropriate licenses are provisioned

  D. Ensure Volunteers for Salesforce is properly configured

  Correct Answer: AB

• Question 15:

  A nonprofit provides after-school programs to historically underserved youth. The nonprofit wants to track each program and the status of youth enrolled in the program. Which set of objects within the Program Management Module should a consultant use to track the programs and enrollments?

  A. Programs and Attendance

  B. Programs and Program Engagements

  C. Programs and Contacts

  D. Program Engagements and Program Cohorts

  Correct Answer: B

  https://trailhead.salesforce.com/content/learn/modules/program-management-with-nonprofit-cloud/manage-nonprofit-programs-with-salesforce

• Question 16:

  A nonprofit is embarking on an organization implementation to replace numerous outdated systems. A consultant recommends establishing a Lean Governance Framework to ensure compliance, assess risk, and roll out a successful implementation for all users.

  Which component is a key process of the Lean Governance Framework?

  A. Executive buy-m

  B. Software Development Lifecycle

  C. End user management

  D. Power user feedback

  Correct Answer: B

• Question 17:

  A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost. They want to evaluate information including pipeline value, number of opportunities. Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.

  Which solution should a consultant recommend?

  A. B28 Marketing Analytics

  B. NPSP Advanced Mapping

  C. Salesforce Reports

  D. Insights Platform Data Integrity

  Correct Answer: C

• Question 18:

  A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points, and by defining specific goals with user stories. What are two components of a user story the nonprofit should consider? Choose 2 answers

  A. Align each story to the implementation vision.

  B. Associate an epic to each story.

  C. Assign a priority to each story.

  D. Include configuration instructions on each story.

  Correct Answer: AC

• Question 19:

  A consultant is tasked with implementing NPSP for a UK-based nonprofit. One of their requirements is to localize the US-focused labels of some NPSP fields, such as replacing all references to Organization with Organisation. What should the consultant do to meet the requirement?

  A. Create a support case to change the label.

  B. Activate English (UK) In Language Settings.

  C. Override the default English labels in Translation Workbench.

  D. Reword the field label in Setup.

  Correct Answer: B

• Question 20:

  A nonprofit wants to collect information online about volunteers who are new to the nonprofit, including names and contact details, skill sets, and availability. The nonprofit already uses NPSP and Volunteers for Salesforce and wants to create a report with this information.

  What are two ways the consultant can meet the requirement? Choose 2 answers

  A. Collect contact information during job sign up via Job Listings.

  B. Attach emails from volunteers with their information to Contact records.

  C. Set up a Personalized Volunteer Page on the nonprofit's website.

  D. Add the Volunteer Sign Up form to the nonprofit's website.

  Correct Answer: CD