Salesforce Salesforce Consultant NONPROFIT-CLOUD-CONSULTANT Questions & Answers

• Question 1:

  A consultant is working on a data migration to NPSP that includes tens of millions of records across many objects. The migration needs to take place over a weekend to minimize system downtime. What should the consultant recommend?

  A. SOAP API

  B. NPSP Datalmport

  C. Bulk API

  D. Data Import Wizard

  Correct Answer: C

• Question 2:

  A nonprofit wants to migrate millions of Contact records from a legacy system. Most records fail to import with the following error: "npsp.TDTM_Address: System.LimitException: Apex CPU time limit exceeded".

  Which three actions could a consultant take to successfully import this data? Choose 3 answers

  A. Enable "Simple Address Change Treated as Update' in Address Settings.

  B. Check 'User Managed' on the Address TDTM record.

  C. Disable all automation and load the Address object separately.

  D. Disable 'ADDR_Addresses_TDTM' Handler in Trigger Configuration.

  E. Reduce the batch size significantly when addresses are included.

  Correct Answer: ADE

  https://dataloader.zendesk.com/hc/en-us/articles/360060751213-System-LimitException-Apex-CPU-time-limit-exceededC) https://www.salesforceben.com/what-is-apex-cpu-time-limit-exceeded-how-do-you-solve-it/

• Question 3:

  A data administrator at a small nonprofit has 3 profile that allows them to Read, Create, Edit, and Delete on all objects. The staff member receives an error when attempting to merge three duplicate contacts. What should the consultant recommend to resolve this issue?

  A. Tell the staff member to select only two instead of three contacts when using Contact Merge.

  B. Make the staff member a system admin.

  C. Create a Permission Set with Modify All on Contacts and Accounts and assign it to the staff member.

  D. Tell the staff member to merge Contacts from the View Duplicates component.

  Correct Answer: C

  https://powerofus.force.com/s/article/NPSP-Merging-Contacts

• Question 4:

  A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.

  How should a consultant ensure the campaign stays current?

  A. 1. Create a list view of Opportunities and filter the list by Total Number of Gifts.

  2. Run the list view each month and click the Add to Campaign button.

  B. 1. Add standard roll-up fields to the Contact record to calculate total number of gifts.

  2. Run the report each month filtered by this roll-up and click the Add to Campaign button.

  C. 1. Create a Contact report and filter by Total Number of Gifts.

  2. Run the report each month and click the Add to Campaign button.

  D. 1. Create a Report of Opportunities, grouped by Primary Contact, and add a filter to exclude donors who fail to meet the criteria.

  2. Run the report each month and click the Add to Campaign button.

  Correct Answer: D

• Question 5:

  A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender. On which object should the consultant create the custom "Gender" field?

  A. Affiliation

  B. Relationship

  C. Contact

  D. Account

  Correct Answer: B

  https://powerofus.force.com/s/article/NPSP-Manage-Relationships-Settings

• Question 6:

  A consultant is setting up several integrations for a nonprofit.

  What strategy could the consultant implement to help prevent interruptions between the integration and Salesforce?

  A. Create a user account solely for integrations.

  B. Create the integration using the SOAP API with My Domain enabled.

  C. Use the System Admin's user account for integrations.

  D. Use the REST API with the REST Explorer to set up the integration.

  Correct Answer: A

• Question 7:

  A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe. Which two storage considerations should the consultant take into account before recommending an email platform? Choose 2 answers

  A. Campaign Member records use less storage space than custom object records.

  B. Email subscribers' activities can be retained for a certain length of time.

  C. Unsubscribed Leads should be deleted from Salesforce immediately.

  D. Subscribers must be synced as Leads and Campaign Members In NPSP.

  Correct Answer: BD

• Question 8:

  In the NPSP Data Import Template, the Account fields should contain which two types of information? Choose 2 answers

  A. Household-related data

  B. Contact's employer-related data

  C. Business-related data

  D. Contact's address-related data

  Correct Answer: BC

• Question 9:

  A large nonprofit is a social enterprise that functions like a for-profit corporation. The funding the nonprofit tracks in Salesforce only comes from corporations. The nonprofit needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend'

  A. Standard Account Model without NPSP

  B. Individual Account Model in N9SP

  C. Person Account Model without NPSP

  D. One-to-One Account Model in NPSP

  Correct Answer: A

• Question 10:

  A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer i$ hitting governor limit errors on a particular job. Which action should the consultant take to resolve the issue?

  A. Schedule that job to run more frequently.

  B. Decrease the batch size for that job.

  C. Reschedule that nightly job.

  D. Increase the batch size for that job.

  Correct Answer: B