Salesforce NONPROFIT-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce NONPROFIT-CLOUD-CONSULTANT Online Questions & Answers

• Question 1:

  A nonprofit is using NPSP with the default account model and settings. A user creates and saves a new Contact leaving the Account Name blank. How does NPSP handle the Account?

  A. The Contact is added to an existing Account.
  B. An Account is created with a household name.
  C. An Account is created with the same name as the Contact.
  D. The Account Name remains blank.
  B. An Account is created with a household name.

• Question 2:

  A nonprofit on Unlimited Edition uses direct mail extensively as a fundraising channel. The nonprofit wants to automate the search for duplicate contact records. What should the consultant recommend implementing?

  A. Matching Rules
  B. Duplicate Rules
  C. Scheduled Apex Jobs
  D. Duplicate Jobs
  A. Matching Rules

• Question 3:

  A nonprofit trade association sells research papers, certifications, and other products online to its existing members who are primarily universities and companies. What should a consultant recommend to sell these items?

  A. Salesforce Experience Cloud
  B. Salesforce B2B Commerce
  C. Salesforce B2C Commerce
  D. Salesforce Billing
  C. Salesforce B2C Commerce

• Question 4:

  A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe. Which two storage considerations should the consultant take into account before recommending an email platform? Choose 2 answers

  A. Campaign Member records use less storage space than custom object records.
  B. Email subscribers' activities can be retained for a certain length of time.
  C. Unsubscribed Leads should be deleted from Salesforce immediately.
  D. Subscribers must be synced as Leads and Campaign Members In NPSP.
  B. Email subscribers' activities can be retained for a certain length of time.
  D. Subscribers must be synced as Leads and Campaign Members In NPSP.

• Question 5:

  A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?

  A. Custonwable Rollups
  B. Automatic Campaign Member Management
  C. Sales Process
  D. Customizable Campaign Influence
  B. Automatic Campaign Member Management

• Question 6:

  A user at a nonprofit is trying to run a mailing list report on a campaign using the NPSP Household Mailing List button. They receive an error saying, "the data you are trying to access is unavailable." The button works as expected for the system administrator.

  What should the consultant advise to troubleshoot the issue?

  A. Check if the user has access to the Apex Class for Manage Households.
  B. Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.
  C. Check if the user has the View Reports in Public Folders system permission.
  D. Check if the user has access to Households via Role hierarchy.
  B. Check if the Campaign ID filter in the Campaign Household Mailing List report is unlocked.

• Question 7:

  A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox. What should the consultant recommend to ensure the contractor is unable to access this sensitive data?

  A. Encrypt all fields containing sensitive data with Classic Encryption.
  B. Configure the contractor's Profile to prevent access to the sensitive data.
  C. Implement Salesforce Data Mask and mask the sensitive data.
  D. Implement Salesforce Shield and apply it to the sensitive data.
  C. Implement Salesforce Data Mask and mask the sensitive data.

• Question 8:

  A nonprofit organization receives a lot of grants, many of which are renewals of previous grants from the same funder. The organization wants to be able to easily access the previous grant information. What should the consultant advise to capture this in Salesforce?

  A. Create a Campaign for the funder and add all Opportunities including the original grant and any renewal grants to the Campaign.
  B. Create a child Opportunity for the renewal grant from the original grant using the Renewal Grant Opportunity record type.
  C. Fill in the "Previous Grant/Gift Opportunity" lookup field on the Opportunity for the new grant and check the "Is Grant Renewal" field.
  D. Ensure that when naming the Opportunity for the renewal grant, "Renewal" is included in the name as well as the name of the funder.
  C. Fill in the "Previous Grant/Gift Opportunity" lookup field on the Opportunity for the new grant and check the "Is Grant Renewal" field.

• Question 9:

  A donor donates $500 to a nonprofit that is matched by his employer. How are the hard credits and soft credits listed in NPSP?

  A. The donor has a hard credit of $500 and a soft credit of $500, and the employer has a hard credit of $500
  B. The donor has a soft credit of $500 and the employer has a hard credit of $500
  C. The donor has a hard credit of $500, the employer has a hard credit of $500, and there are no soft credits
  D. The donor has a hard credit of $500 and the employer has a soft credit of $500
  B. The donor has a soft credit of $500 and the employer has a hard credit of $500

• Question 10:

  A nonprofit organization needs an email marketing tool that will measure email engagement and evaluates the fit of prospective supporters. Which two factors should the consultant recommend?

  A. Pardot Grading
  B. Marketing Cloud Measures
  C. Marketing Cloud Reporting
  D. Pardot Scoring
  A. Pardot Grading
  D. Pardot Scoring