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NONPROFIT-CLOUD-CONSULTANT Real Exam Questions

Salesforce Certified Nonprofit Cloud Consultant (NP-Con-102)

269 questions available · Page 1 of 27

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Question 1 Single choice

A development associate received a corporate matching gift that the original donor did not indicate was to be matched.

Which solution should the consultant recommend?

  1. A

    Select Find Matched Gifts and click on the Find More Gifts button.

  2. B

    Create a Lightning quick action declaratively.

  3. C

    Create a Contact lookup field on the Opportunity object.

  4. D

    Select Manage Soft Credits and change the Role for the donor.

Show answer and explanation

Correct answer: A

Question 2 Multiple choice

A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier.

What are two factors the consultant should tell the system admin to consider? Choose 2 answers

  1. A

    A new standard roll-up summary field was added to an object.

  2. B

    A new Process Builder process was activated.

  3. C

    A new node tree was added to the role hierarchy.

  4. D

    A new customizable rollup was added in NPSP Settings.

Show answer and explanation

Correct answers: B, D

Question 3 Multiple choice

A consultant for a nonprofit needs to upload data that contains payments on existing opportunities in Salesforce using donation matching in the NPSP Data Importer.

After a gift is successfully matched to an existing record, which two updates may occur? Choose 2 answers

  1. A

    The Stage of the Opportunity will change to Closed/Won.

  2. B

    The open Payment will be marked as Paid.

  3. C

    A Payment will be added to the Opportunity.

  4. D

    The Opportunity amount will include the new payment amount.

Show answer and explanation

Correct answers: B, D

Explanation

https://powerofus.force.com/s/article/NPSP-Configure-Data-Importer-Options

Question 4 Single choice

A consultant is implementing Salesforce for a nonprofit client who is inexperienced with Salesforce. The staff wants to assign an NPSP fundraising training module.

Which training resource should the consultant recommend?

  1. A

    Trailblazer Community Dashboard

  2. B

    Salesforce Help and Training

  3. C

    Trail Tracker by Trailhead

  4. D

    AppExchange Report

Show answer and explanation

Correct answer: C

Question 5 Single choice

A consultant is tasked with implementing NPSP for a UK-based nonprofit. One of their requirements is to localize the US-focused labels of some NPSP fields, such as replacing all references to Organization with Organisation.

What should the consultant do to meet the requirement?

  1. A

    Create a support case to change the label.

  2. B

    Activate English (UK) In Language Settings.

  3. C

    Override the default English labels in Translation Workbench.

  4. D

    Reword the field label in Setup.

Show answer and explanation

Correct answer: B

Question 6 Single choice

The system administrator accidentally deletes the NPSP 00 - Error Processing job.

What should the consultant recommend?

  1. A

    Go to NPSP Settings | Bulk Data Processes | Batch Process Settings to automatically recreate it.

  2. B

    Go to the NPSP Data Imports | Bulk Data Processes | Batch Process Settings to automatically recreate
    it.

  3. C

    Go to the Recycle Bin and undelete the job.

  4. D

    Go to help and create a case amd ask Salesforce Support to reschedule this job.

Show answer and explanation

Correct answer: A

Question 7 Single choice

A nonprofit trade association sells research papers, certifications, and other products online to its existing members who are primarily universities and companies.

What should a consultant recommend to sell these items?

  1. A

    Salesforce Experience Cloud

  2. B

    Salesforce B2B Commerce

  3. C

    Salesforce B2C Commerce

  4. D

    Salesforce Billing

Show answer and explanation

Correct answer: C

Question 8 Single choice

A local charity receives its income from recurring payments, The Recurring Donation object is used and contains a unique and manually entered reference number. This reference number should not be modified after creation. The finance department has requested that all child Opportunities also contain this unique reference number to make it easier to reconcile payments.

How can the consultant achieve this?

  1. A

    Create a custom text field on the Opportunity object and use NPSP Recurring Donation Custom Field Mappings

  2. B

    Create a text formula field on the Opportunity object and use Process Builder to update all child Opportunities

  3. C

    Create a custom field on the Opportunity object and deploy a trigger to update all child Opportunity records.

  4. D

    Create a custom text field on the Recurring Donation object and use NPSP Recurring Donation Custom Field Mappings

Show answer and explanation

Correct answer: D

Question 9 Multiple choice

A nonprofit is getting ready to go live with its Nonprofit Cloud implementation.

Which two sandbox configuration options can the consultant create to ensure effective user acceptance testing and training? Choose 2 answers

  1. A

    Partial Data Sandbox

  2. B

    Developer Sandbox

  3. C

    Developer Pro Sandbox

  4. D

    Full Data Sandbox

Show answer and explanation

Correct answers: A, D

Question 10 Multiple choice

A large nonprofit has chapters in multiple locations that want to operate under one central brand. The nonprofit wants the ability to customize user roles, processes, and messaging unique to each location.

Which two Salesforce tools include the ability to segment data and functionality using business units? Choose 2 answers

  1. A

    Datorama

  2. B

    Marketing Cloud

  3. C

    Pardot

  4. D

    Digital Engagement

Show answer and explanation

Correct answers: A, B

Explanation

https://trailhead.salesforce.com/en/content/learn/modules/audience-segmentation/learn-about-segmentation-tools