NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 531:

  A patient safety program can best be enhanced by which of the following technologies?

  A. barcode system for medication administration
  B. online evidence-based medicine guidelines
  C. computers on wheels at the patients' bedsides
  D. digital medication reference materials
  A. barcode system for medication administration

• Question 532:

  In aligning an organization's performance Improvement plan with strategic goals, a healthcare quality professional should consider

  A. staff satisfaction data, risk management data, and utilization review data.
  B. customer expectations, occurrence reports, and utilization review data.
  C. staff satisfaction data, benchmarking data, and occurrence reports.
  D. customer expectations, benchmarking data, and patient outcome data.
  D. customer expectations, benchmarking data, and patient outcome data.

• Question 533:

  A criterion is considered valid if it

  A. consistently yields the same results.
  B. does not change with changes in technology.
  C. is applicable to many groups and settings.
  D. measures what it is intended to measure.
  D. measures what it is intended to measure.

• Question 534:

  A hospital collects patient satisfaction data by mailing surveys to patients discharged home and analyzes the responses they receive. What is the most significant limitation of this sampling methodology?

  A. Patients may notrespond to all questions in the survey.
  B. Responses will be time-consuming to convert from hard copy responses to soft copies for data storage.
  C. Hospital employees have no control over which patients respond to the survey.
  D. Patients who respond to the survey may not be representative of all discharged patients.
  D. Patients who respond to the survey may not be representative of all discharged patients.

• Question 535:

  Which tool is used to identify, explore, and display the possible causes of a specific problem or condition?

  A. Fishbone diagram
  B. Check sheet
  C. Pareto chart
  D. Flow chart
  A. Fishbone diagram

• Question 536:

  Based on the chart below, implementing which of the following technologies may have the greatest impact on reducing adverse events related to medication processes?

  A. computerized physician order entry
  B. barcode medication system
  C. automated medication cabinets
  D. clinical decision support tools
  B. barcode medication system

• Question 537:

  A home health agency's Performance Improvement Committee has decided to base staff educational programs onaggregated occurrence report data. Due to budgetary and time constraints, not every area identified from the data can be addressed. Which of the following would be most useful to the committee in determining their educational targets?

  A. force field analysis
  B. control chart
  C. Pareto chart
  D. scattergram
  C. Pareto chart

• Question 538:

  A healthcare quality professional Is doing a study in the emergency room. Every other patient admitted to the department Is Included in the sample. This sampling technique Is best described as __________

  A. quota.
  B. systematic.
  C. cluster.
  D. stratified.
  B. systematic.

• Question 539:

  A quality professional is conducting a root cause analysis related to a sentinel event. Which tool would be most useful to identify potential causes of the event?

  A. Prioritization matrix
  B. Spaghetti diagram
  C. Failure mode and effects analysis (FMEA)
  D. Fishbone diagram
  D. Fishbone diagram

• Question 540:

  An organization's preventable fall goal is not to exceed greater than 25% of its total falls. Which units below meet this goal?

  

  A. Units 3 and 4
  B. Units 1 and 2
  C. Units 4 and 5
  D. Units 2 and 4
  C. Units 4 and 5