NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 501:

  Which of the following is the best method of determining improvement priorities to benefit the health of the community?

  A. Focus group interviews
  B. Needs assessment survey
  C. Windshield survey
  D. Census data review
  B. Needs assessment survey

• Question 502:

  As part of survey preparation, a quality professional follows the experience of care for several patients throughout the organization. This is an example of using

  A. system tracers.
  B. focused tracers.
  C. individual tracers.
  D. program-specific tracers.
  C. individual tracers.

• Question 503:

  Each department in a hospital self-monitors and reports hand hygiene data each quarter. Results typically fall within the 58-72% range, with the exception of Respiratory Therapy, whichconsistently reports 100% compliance. Which of the following steps should a healthcare quality professional take next?

  A. Require departments not achieving at least 95% compliance to develop corrective action plans.
  B. Validate that the Respiratory Therapy results are accurate.
  C. Recognize theRespiratory Therapy department for its outstanding compliance.
  D. Provide remedial hand hygiene training for the lowest scoring departments.
  B. Validate that the Respiratory Therapy results are accurate.

• Question 504:

  A CEO has directed a quality improvement council to develop objectives to meet an identified goal. When developing objectives, the council must remember to

  A. keep the objectives specific to the short term.
  B. tie the objectives to theorganization's financial performance.
  C. use the Plan-Do-Study-Act cycle of continuous improvement.
  D. state the end result or desired outcome.
  D. state the end result or desired outcome.

• Question 505:

  The primary focus of Six Sigma methodology is

  A. reducing variation.
  B. complying with standards.
  C. eliminating waste.
  D. improving patient safety.
  A. reducing variation.

• Question 506:

  Which of the following tools would be used to outline factors leading to a problem or desired outcome?

  A. control chart
  B. fishbone diagram
  C. scatter diagram
  D. Pareto chart
  B. fishbone diagram

• Question 507:

  Practice guidelines should be based on _______

  A. Scientific evidence
  B. Computer-generated data
  C. Cost-benefit analysis
  D. Utilization review criteria
  A. Scientific evidence

• Question 508:

  A healthcare quality analyst compiles and analyzes data to facilitate performance improvement opportunities. The most suitable data review to proactively control cost would be which type of review process?

  A. Retrospective
  B. Prospective
  C. Administrative claims
  D. Clinical records
  B. Prospective

• Question 509:

  Continued evaluation of a quality improvement initiative occurs within which of the following phases of the DMAIC process?

  A. Measure
  B. Analyze
  C. Improve
  D. Control
  D. Control

• Question 510:

  In an aging population, one of the challenges associated with the use of practice guidelines is

  A. the cost of instructions to implement new guidelines increases yearly.
  B. the constant evolution of healthcare makes it difficult to keep practice guidelines relevant.
  C. changing the behavior to improve care is a complex process.
  D. most practice guidelines only address a single issue, not multiple co-morbidities.
  D. most practice guidelines only address a single issue, not multiple co-morbidities.