NAHQ NAHQ-CPHQ Online Practice Questions and Exam Preparation

NAHQ NAHQ-CPHQ Online Questions & Answers

• Question 491:

  A quality improvement team develops a new procedure for improving timeliness in reporting urgent lab results to inpatient units. Prior to implementing the new procedure, the team wants to identify any potential deviations from the desired procedure. Which of the following tools should the team use to identify potential deviations?

  A. run chart
  B. interrelationship diagram
  C. matrix diagram
  D. process decision program chart
  D. process decision program chart

• Question 492:

  Which of the following interventions has the greatest potential for positive impact due to its ability to address social determinants of health?

  A. public transportation system expansion
  B. access to clean syringes
  C. tobacco control interventions
  D. worksite obesity prevention program
  A. public transportation system expansion

• Question 493:

  Leadership is trying to set SMART goals as part of the annual quality plan. Which of the following meets this framework?

  A. Decrease nosocomial infections by 40% in patient care areas
  B. Decrease readmission rates to the general medicine floors by the end of the fourth quarter
  C. Decrease negative survey results in the radiology department by 20% by the end of the second quarter
  D. Decrease falls with injury in the ICU by 15% by the end of the second quarter
  D. Decrease falls with injury in the ICU by 15% by the end of the second quarter

• Question 494:

  The desired outcome of peer review Is to

  A. evaluate process Improvement Initiatives.
  B. compare provider performance.
  C. Improve the quality of care.
  D. limit privileges of at-risk providers.
  C. Improve the quality of care.

• Question 495:

  Which of the following population health strategies is most likely to improve rural patient access to mental healthcare services?

  A. Apply a patient-centered medical home model to support care coordination.
  B. Educate about health insurance exchanges to increase patient knowledge.
  C. Partner with a health system to implement a telemedicine program.
  D. Develop a health coaching service to promote behavior modification.
  C. Partner with a health system to implement a telemedicine program.

• Question 496:

  Which of the following is the most effective method to identify adverse events that cause harm to patients?

  A. benchmarking
  B. using patient satisfaction surveys
  C. conducting a failure mode and effectsanalysis
  D. employing trigger tools
  D. employing trigger tools

• Question 497:

  The chairperson of the governing body has requested an annual report on improvements in patient care. The report should include

  A. the names of physicians who fall below the threshold of standards of care.
  B. a detailed description of all quality activities.
  C. an overview of the quality program, specifying the effects on patient care.
  D. the results of peer review.
  C. an overview of the quality program, specifying the effects on patient care.

• Question 498:

  The quality improvement tool used to identify special-cause variation in a process is a:

  A. Pareto Chart
  B. Flowchart
  C. Run Chart
  D. Control Chart
  D. Control Chart

• Question 499:

  Which of the following provides support and subject matter expertise (or organizations that self-report sentinel events?

  A. National Committee (or Quality Assurance (NCQA)
  B. The Joint Commission (TJC)
  C. American Hospital Association (AHA)
  D. Agency for Healthcare Research and Quality (AHRQ)
  B. The Joint Commission (TJC)

• Question 500:

  A healthcare quality professional has been hired to assist a quality improvement team with data analysis. In an attempt to enhance the team's analysis of the data, the quality professional should

  A. Use visual, graphical methods to present the data
  B. Collect and present all the completed data collection tools
  C. Publish and disseminate raw data in tables
  D. Direct the team to collect as much data as possible
  A. Use visual, graphical methods to present the data