Microsoft Microsoft 365 Certified: Exchange Online Support Engineer Specialty MS-220 Questions & Answers

• Question 31:

  HOTSPOT

  A company named Contoso. Ltd. uses Exchange Online.

  A user named User1 reports a problem connecting their mobile device to Exchange.

  You need to troubleshoot the issue.

  How should you complete the command? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

• Question 32:

  HOTSPOT

  A company uses Exchange Online.

  A user receives non-delivery reports (NDRs) when sending emails.

  You need to resolve the NDRs.

  What should you do? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

• Question 33:

  A company uses Exchange Online. External sharing is disabled.

  A user reports that they are unable to share their calendar with an external recipient.

  You need to resolve the issue.

  Solution: Instruct the user to add the external recipient as a delegate.

  Does the solution meet the goal?

  A. Yes

  B. No

  Correct Answer: A

• Question 34:

  A company uses Exchange Online.

  Journaling is enabled for external emails only. The administrator notices that the journaling mailbox is unreachable and that journal reports were not delivered for the past couple of days. The administrator resolves the mailbox issue.

  You need to ensure that even if the primary journaling mailbox is unreachable, the journal reports will be delivered.

  What should you do?

  A. Configure the MessageExpirationTimeout interval.

  B. Edit the journal rule to include all messages.

  C. Create a separate journal rule.

  D. Add an alternate journaling mailbox.

  Correct Answer: A

• Question 35:

  A company uses Exchange Online and the United Messaging (UM) service. The company enables journaling for all users.

  You discover voice mail and missed call notifications in the journaling mailbox.

  You need to exclude voicemail and missed call notifications from the journaling mailbox.

  Which cmdlet should you run?

  A. Set-TransportConfig

  B. Set-TransportRule

  C. Set-JournalRule

  D. Set-MessageClassification

  Correct Answer: A

• Question 36:

  A company uses Exchange Online.

  A user named Admin1 receives an error message when attempting a compliance search.

  Admin1 needs to perform the following actions:

  Create, edit, delete, and control access to Core and Advanced eDiscovery cases

  Use the Content Search tool in the Microsoft 365 compliance center.

  Place mailboxes' content on hold.

  Perform bulk removal of data matching the criteria of a content search.

  You need to determine the role group required by Admin1.

  Which role group should you assign to Admin1?

  A. Compliance Administrator

  B. eDiscovery Manager

  C. eDiscovery Administrator

  D. Organization Management

  Correct Answer: B

• Question 37:

  A company uses Exchange Online. The company configures the following retention tags:

  1.

  Inbox: Delete in 365 days.

  2.

  Deleted Items: Delete in 30 days.

  A user receives an email on April 27, 2022 and deletes the email on May 28, 2022.

  You need to determine the retention period of the email.

  On which date will the email expire?

  A. May 27, 2022

  B. May 28, 2022

  C. June27,2022

  D. April 27, 2023

  Correct Answer: B

• Question 38:

  A company uses Exchange Online.

  A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK

  You need to resolve the issue.

  Solution: Remove the recipient's domain from the domain block list in the anti-spam policy.

  Does the solution meet the goal?

  A. Yes

  B. No

  Correct Answer: B

• Question 39:

  A company uses Exchange Online.

  A user named User1 schedules a meeting with a conference room mailbox named Conf1. Conf1 is already reserved for another meeting but does not automatically decline the conflicting meeting request.

  You need to ensure that conflicting meeting requests sent to Conf1 are declined.

  What should you do?

  A. Remove User1 from the RequestlnPolicy property list.

  B. Set the value of the AddNewRequestsTentatively property for the room mailbox to True

  C. Remove User1 from the RequestOutOfPolicy property list.

  D. Remove User1 from the BooklnPolicy property list.

  Correct Answer: A

• Question 40:

  A company uses Exchange Online in a multi-geo environment. A user named User1 has delegate permission to the mailbox of a user named User2. Auditing is enabled for the organization. All users are assigned Microsoft 365 E5 licenses.

  You discover that all mailbox access to User2 is being logged. However, security policies mandate that only mailbox access from administrators should be audited. You need to ensure that mailbox audit logs conform to the security

  requirements.

  Solution: Run the following Command: Set-Mailbox -Identity User1 -AuditEnabled $false

  Does the solution meet the goal?

  A. Yes

  B. No

  Correct Answer: B