Microsoft Microsoft 365 Certified: Exchange Online Support Engineer Specialty MS-220 Questions & Answers

• Question 1:

  You need to resolve the issue reported by User4. Which role should you assign?

  A. Organization Management

  B. eDiscovery Manager

  C. Compliance Administrator

  D. eDiscovery Administrator

  Correct Answer: D

• Question 2:

  You need to resolve the issue reported by Admin2. Which role should you assign to Admin2?

  A. Author

  B. Publishing Author

  C. Editor

  D. Non-Editing Author

  Correct Answer: B

• Question 3:

  You need to resolve the attachment issue for the marketing department

  Which two commands can you use? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Set-QuarantinePolicy - Identity Default -ESNEnable $true

  B. Get-OwaMailboxPolicy | Set-OwaMailboxPolicy -AllowedFileTypes ${Add = ".pptx"}

  C. Get-OwaMailboxPolicy | Set-OwaMailboxPolicy -BlockedFileTypes ${Re«ove = ".pptx"}

  D. Set-MalwareFilterPolicy -Identity Default -EnableFileFilter $true

  Correct Answer: BC

• Question 4:

  You need to prevent the issue reported by User8 from recurring. What should you do?

  A. Apply a data loss prevention policy.

  B. Review the audit log.

  C. Perform an eDiscovery Search and Hold.

  D. Apply a retention policy.

  Correct Answer: D

• Question 5:

  You need to troubleshoot the executives' archive mailbox issue. What should you do?

  A. Verify the mailbox storage quota limit.

  B. Create a mailbox usage report.

  C. Create a transport rule report.

  D. Verify the MaxSendSize and MaxReceiveSize limits.

  Correct Answer: D

• Question 6:

  You need to resolve the issue reported by Exec1. What should you create?

  A. a message moderation rule

  B. a certificate for Exec1

  C. a certificate for Exec2

  D. an anti-spam policy

  Correct Answer: B

• Question 7:

  You need to investigate the issue reported by User1. What should you review?

  A. the mailbox audit log for the shared mailbox

  B. the mailbox audit log for User1 s mailbox

  C. the non-owner mailbox access report

  D. the sign-in logs

  Correct Answer: A

• Question 8:

  You need to resolve the issue reported by the marketing manager.

  Which two roles can you assign? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Organization Management

  B. Recipient Management

  C. Records Management

  D. Reports Reader

  Correct Answer: AC

• Question 9:

  You need to troubleshoot the Outlook issue reported by User6. Which port is blocked on the client computer?

  A. 25

  B. 110

  C. 443

  D. 587

  Correct Answer: C

• Question 10:

  You need to troubleshoot the issue reported by the Fabrikam. Inc. administrator. What should you do?

  A. Perform pipeline tracing.

  B. Create a non-delivery report.

  C. Create a DLP policy detection report.

  D. Perform a message trace.

  Correct Answer: B