Microsoft Microsoft 365 Certified: Exchange Online Support Engineer Specialty MS-220 Questions & Answers

• Question 11:

  You need to resolve the audit log issue for executive mailboxes. Which license should you assign?

  A. Microsoft 365 Business Standard

  B. Microsoft 365 Business Premium

  C. Microsoft 365 E3

  D. Microsoft 365 E5

  Correct Answer: D

• Question 12:

  You need to resolve the public folder issue reported by sales team users. What should you do?

  A. Runtheset-MaiiPublicFolder cmdlet.

  B. Modify permissions for the public folder mailbox.

  C. Run the Sync-MailPublicFolders cmdlet.

  D. Create public folders in Exchange Online.

  Correct Answer: B

• Question 13:

  You need to resolve the issue reported by User3. Which registry key should you create?

  A. AlwaysUseHSOAuthForAutoOiscover with value 1

  B. AlwaysUseMSOAuthForAutoDiscover with value 0

  C. ExcludeHttpsAutoDiscoverDomain with value 0

  D. ExcludeHttpsAutoDiscoverDomain with value 1

  Correct Answer: A

• Question 14:

  You need to resolve the issue for User1.

  What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Restore the mailbox.

  B. Create a new mailbox.

  C. Attach the mailbox.

  D. Recover the mailbox.

  Correct Answer: AD

• Question 15:

  You need to resolve the issue reported by Admin1.

  Which two tools can you use? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Exchange admin center

  B. Synchronization Service Manager

  C. Azure AD PowerShell

  D. Synchronization Rules Editor

  E. Exchange Online PowerShell

  Correct Answer: BC

• Question 16:

  You need to troubleshoot the issue reported by users in the Tailspin AD tree. What should you review?

  A. Autodiscover records in DNS

  B. firewall rules on the client

  C. firewall rules on the server

  D. Edge Transport rules

  Correct Answer: A

• Question 17:

  A company uses Exchange Online.

  A user named User1 reports that emails are missing from their mailbox. You perform an audit log search and are unable to locate any logs for User1.

  You need to identify the cause of the missing audit logs.

  Which two commands can you use? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Get-MsolUser -SearchString User1 | Format-List Licenses

  B. Get-MailboxAuditBypassAssociation -Identity User1 | Format-List AuditByPassEnabled

  C. Get-AdminAuditLogConfig | Format-List UnifiedAuditLogIngestionEnabled

  D. Get-OrganizationConfig | Format-List AutditDisabled

  Correct Answer: BD

• Question 18:

  A company uses Exchange Online. External sharing is disabled.

  A user reports that they are unable to share their calendar with an external recipient.

  You need to resolve the issue.

  Solution: Instruct the user to send the ICS URL to the external recipient.

  Does the solution meet the goal?

  A. Yes

  B. No

  Correct Answer: B

• Question 19:

  A company uses Exchange Online. External sharing is disabled.

  A user reports that they are unable to share their calendar with an external recipient.

  You need to resolve the issue.

  Solution: Grant anonymous permission to the user's calendar.

  Does the solution meet the goal?

  A. Yes

  B. No

  Correct Answer: B

• Question 20:

  A company uses Exchange Online. An administrator deletes a mailbox named Userl when the user leaves the company. Six months later the user returns to the company. and the administrator creates a new mailbox named User1.

  A user reports receiving the following non-delivery report (NDR) when they send an email to Userl:

  RfSOlVER.-DR.E-RecipNotFojr.d; not found

  You need to recommend a solution to resolve the issue. What should you recommend?

  A. Instruct the user to type the email address for User1.

  B. Delete the LegacyExchangeDN value on the new User1 mailbox.

  C. Instruct the user to delete User1 from their Microsoft Outlook autocomplete cache.

  D. Remove User1 from the Blocked Senders list.

  Correct Answer: C