Exam Details

  • Exam Code
    :MS-220
  • Exam Name
    :Troubleshooting Microsoft Exchange Online
  • Certification
    :Microsoft 365 Certified: Exchange Online Support Engineer Specialty
  • Vendor
    :Microsoft
  • Total Questions
    :104 Q&As
  • Last Updated
    :Jan 26, 2024

Microsoft Microsoft 365 Certified: Exchange Online Support Engineer Specialty MS-220 Questions & Answers

  • Question 21:

    A company uses Exchange Online. External sharing is disabled.

    A user reports that they are unable to share their calendar with an external recipient.

    You need to resolve the issue.

    Solution: Configure a mail flow rule to allow meeting requests from the user.

    Does the solution meet the goal?

    A. Yes

    B. No

  • Question 22:

    A company uses a Microsoft Exchange Server 2019 hybrid environment. The company is migrating mailboxes to Exchange Online.

    You notice that the migration activity for larger mailboxes is slow. You review the migration logs and observe multiple instances of the following message:

    You need to troubleshoot the issue.

    What is the reason for the slow migrations?

    A. There is a temporary interruption in the content indexing operations.

    B. The disk latency on the Exchange Server is too high.

    C. The replay queue of the transactions logs is too large.

    D. The CPU utilization on the Exchange Server is too high.

  • Question 23:

    You need to resolve the issue reported by User2.

    How should you complete the commands? To answer, select the appropriate options in the answer area.

    NOTE: Each correct selection is worth one point.

    Hot Area:

  • Question 24:

    You need to resolve the retention issue reported by members of the compliance team. What should you configure? To answer, select the appropriate options in the answer area. NOTE: Each correct answer is worth one point.

    Hot Area:

  • Question 25:

    You need to configure email for Trey Research.

    What should you configure? To answer, select the appropriate options in the answer area.

    NOTE: Each correct selection is worth one point.

    Hot Area:

  • Question 26:

    HOTSPOT

    A company uses Exchange Online. The company enables default spam filtering settings.

    Users report that emails are delivered to their Junk Email folder instead of their inbox.

    You need to determine why the emails are being moved to the Junk Email folder. You review the message headers for the affected emails.

    What should you conclude? To answer, select the appropriate options in the answer area.

    NOTE: Each correct selection is worth one point.

    Hot Area:

  • Question 27:

    HOTSPOT

    You need to investigate the issue reported by User5.

    How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.

    NOTE: Each correct selection is worth one point.

    Hot Area:

  • Question 28:

    You need to resolve the compliance issue.

    How should you complete the command? To answer, select the appropriate options in the answer area.

    NOTE: Each correct selection is worth one point.

    Hot Area:

  • Question 29:

    HOTSPOT

    A company named Contoso, Ltd. has an Exchange Online environment. Contoso uses inbound and outbound connectors to route emails between its Microsoft 365 organization and a third-party mail provider.

    Users report that meeting requests sent from the third-party mail provider to a room mailbox named [email protected] are not being processed automatically. Meeting requests from users in the Microsoft 365 environment are processed

    successfully.

    You need to resolve the issue.

    How should you complete the PowerShell command? To answer, select the appropriate options in the answer area.

    NOTE: Each correct selection is worth one point.

    Hot Area:

  • Question 30:

    HOTSPOT

    You configure a scanner for SMTP authentication to send emails to Exchange Online.

    Users report that they do not receive emails sent from the scanner.

    You discover that the scanner uses TLS1.0/1.1 for SMTP authentication.

    You need to ensure that the scanner can send emails to Exchange Online.

    Which solutions should you use? To answer, select the appropriate options in the answer area.

    NOTE: Each correct selection is worth one point.

    Hot Area:

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