Exam Details

  • Exam Code
    :MS-220
  • Exam Name
    :Troubleshooting Microsoft Exchange Online
  • Certification
    :Microsoft 365 Certified: Exchange Online Support Engineer Specialty
  • Vendor
    :Microsoft
  • Total Questions
    :104 Q&As
  • Last Updated
    :Jan 26, 2024

Microsoft Microsoft 365 Certified: Exchange Online Support Engineer Specialty MS-220 Questions & Answers

  • Question 91:

    DRAG DROP

    A company uses Microsoft Exchange Server 2019. The company enabled journaling for all users.

    Some emails are not being journaled because the journaling mailbox is not available.

    You need to resolve the issue.

    Which cmdlets should you run? To answer, drag the appropriate cmdlets to the correct configurations. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

    NOTE: Each correct selection is worth one point.

    Select and Place:

  • Question 92:

    DRAG DROP

    A company has a Microsoft Exchange Server 2019 hybrid environment. The Exchange server is configured to use TLS encryption for SMTP.

    The TLS encryption certificate expires.

    You need to install a new certificate for SMTP on the server.

    Which three cmdlets should you use? To answer, move the cmdlets from the list of cmdlets to the answer area and arrange them in the correct order.

    Select and Place:

  • Question 93:

    DRAG DROP

    A company uses a Microsoft Exchange Server 2019 hybrid environment.

    You observe that emails sent from the on-premises users are being journaled. However, the emails from users in Exchange Online are not being joumaled.

    You need to resolve the issue. You open the Classic Exchange admin center.

    Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    Select and Place:

  • Question 94:

    DRAG DROP A company uses Exchange Online and deploys Office 365 Message Encryption (OME). Users do not experience the seamless OME capabilities when they receive encrypted email. They continue to receive encrypted email with the previous HTML attachment format You need to ensure that users stop receiving encrypted emails with the old format. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in

    the correct order.

    Select and Place:

  • Question 95:

    DRAG DROP

    A company has a Microsoft Exchange Server 2019 hybrid environment. The administrator renews the SMTP certificate on the Exchange Server after the certificate expires.

    On-premises users report they are unable to receive emails from Exchange Online users.

    You need to resolve the issue.

    Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    Select and Place:

  • Question 96:

    DRAG DROP

    A company uses Exchange Online.

    A user opens an email that has an attached zip file.

    You need to prevent all zip file attachments from being delivered.

    Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in correct order.

    Select and Place:

  • Question 97:

    DRAG DROP

    A company uses Exchange Online. The company has only the default policies enabled in Exchange.

    A user reports that some of their emails are quarantined.

    You need to determine why emails are quarantined. Which quarantine policies should you verify? To answer, drag the appropriate quarantine policies to the correct quarantine reasons. Each quarantine policy may be used once, more than

    once, or not at all. You may need to drag the split bar between panes or scroll to view content.

    NOTE: Each correct selection is worth one point.

    Select and Place:

  • Question 98:

    DRAG DROP

    A company uses Exchange Online.

    A user reports that an email from a specific sender is quarantined.

    You need to review the quarantine details.

    Which four actions should you perform in sequence? To answer, move the correct order.

    Select and Place:

  • Question 99:

    DRAG DROP

    A company named Contoso, Ltd. uses Exchange Online. A company named Fabrikam, Inc. uses a Microsoft Exchange Server 2019 hybrid environment.

    A mailbox at Contoso is deleted because the Azure Active Directory (Azure AD) user account associated with the mailbox is soft-deleted from Azure AD. A mailbox at Fabrikam is soft-deleted in Exchange Online and the Azure AD user

    account associated with the mailbox is hard-deleted from Azure AD.

    You need to restore the mailboxes for each company. If possible, you must associate the restored mailbox with the original Azure AD user account.

    Which cmdlets should you run? To answer, drag the appropriate cmdlets to the correct companies. Each cmdlet may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

    NOTE: Each correct selection is worth one point.

    Select and Place:

  • Question 100:

    You need to resolve the Outlook issue reported by the Contoso users.

    How should you complete the command? To answer, select the appropriate options in the answer area.

    NOTE: Each correct selection is worth one point.

    Hot Area:

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