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MB-800 Real Exam Questions

Microsoft Dynamics 365 Business Central Functional Consultant

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Question 1 Single choice

A repair company is implementing Dynamics 365 Business Central.

The company tracks its repair vehicles as fixed assets.

Each vehicle has a salvage value that varies depending on the make and model.

The company requires the acquisition cost to be posted to the general ledger and the salvage value be included in the fixed asset ledger entries.

You need to post the salvage value.

What should you do?

  1. A

    Uses purchase invoice to post the acquisition cost and salvage value at the same time.

  2. B

    Use purchase order to post the acquisition cost and salvage value at the same time.

  3. C

    Use a fixed asset journal to post the salvage value after the asset has been acquired

  4. D

    Enter the salvage value in the ending book value field in the depreciation book on the fixed asset card.

Show answer and explanation

Correct answer: D

Question 2 Single choice

The general ledger account for accounts receivable must match the sum of all balances on the customer cards.

You need to set up the general ledger account card for accounts receivable to meet this requirement.

What should you do?

  1. A

    Configure the account type.

  2. B

    Block the account.

  3. C

    Configure totaling.

  4. D

    Disallow direct posting.

Show answer and explanation

Correct answer: D

Explanation

Disallowing direct posting to the accounts receivable general ledger account would ensure that all entries to this account come from the customer cards. This would help to maintain the integrity of the accounts receivable balance, as it would always match the sum of the balances on the customer cards.

Question 3 Multiple choice

You are implementing Dynamics 365 Business Central for a customer.

You need to explain the primary functions of the Adjust Cost - Item Entries batch job.

What are three primary purposes of the Adjust Cost - Item Entries batch job? Each correct answer presents part of the complete solution.

NOTE: Each correct selection is worth one point.

  1. A

    Establish the earliest possible posting date for the Post Inventory to G/L process.

  2. B

    Adjust the item quantity.

  3. C

    Calculate the correct cost of the sale of an item, according to an item's costing method.

  4. D

    Update the cost of goods sold (COGS) for historic sales entries.

  5. E

    Adjust the item tracking.

Show answer and explanation

Correct answers: A, C, D

Explanation

References:
https://docs.microsoft.com/en-gb/dynamics-nav-app/design-details-cost-adjustment

Question 4 Single choice

A company purchases items by using cash. You register a vendor payment when you a post a purchase invoice for a cash vendor.

You are creating a new cash vendor.

You need to set up the vendor so that payments post automatically when you post a purchase invoice.

Which type of setup should you use?

  1. A

    Payment Method as Cash

  2. B

    Payment Term as COD

  3. C

    Payment Method as Cash with balancing account

  4. D

    Prepayment

Show answer and explanation

Correct answer: C

Explanation

References:
https://docs.microsoft.com/en-gb/dynamics365/business-central/finance-how-to-settle-purchase-invoices-promptly

Case Study 1

requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.

Current environment

Deliveries

1. The company receives daily truckloads of products from their vendors, warehouses the products briefly, and then ships orders based on a weekly delivery cycle to each customer's store.
2. Customers have regular standing orders that are revised and finished one week prior to delivery.
3. Best for You Organics has a fleet of trucks that make deliveries according to planned routes.
4. The company also has a floating route for trucks to deliver rush orders. The route is being used more often by customers and has overwhelmed the warehouse with exception processing.

Duties

The company wants to provide greater separation of duties between activities in the office and activities in the warehouse.

The accounting team enters orders for the sales team, sends pick tickers back to the warehouse, and organizes shipping documents. The accounting team invoices the orders when they receive instructions from the warehouse that an order shipped.

Employees have expressed frustration because they need to work longer hours to accommodate the increase in sales.

The company does not use the Advanced Warehousing function.

Requirements

Salespeople

1. Salespeople must be able to manage opportunities that are converted to quotes.
2. Salespeople must be able to release orders to the warehouse to be fulfilled once a quote is final.
3. Salespeople must be trained on how to determine if inventory is available when they are completing the quote to avoid promising inventory that is not on hand because all orders are processed one week in advance of delivery.

Team responsibilities

Deliveries must be shipped daily by employees in the warehouse. The office must be responsible for completing the invoicing process.

The current team responsibilities are shown in the following graphic:

The required team responsibilities are shown in the following graphic:

Vendor management

1. The company contracts with each vendor for regular discounts at the invoice level.
2. The company requires a pre-set discount percentage to calculate automatically when the purchaser completes a purchase order.
3. The company must be able to see a copy of the completed purchase order in the system when they have new contract negotiations with their vendors.

Customer and inventory management

1. Sales invoices must be automatically emailed by the system to customers.
2. A template must be used for emails sent to customers. The template must not be altered.
3. Customers who pre-pay their invoices must not receive a copy of their invoices.
4. The company warehouses all products as Case quantities. The company has difficulty recording accurate costs for product returns. The company wants to expand their capabilities for managing returns by setting up all inventory in a quantity of Each.

Reporting

The company must be able to answer two key questions when they report financial results:

1. Which customers are buying which items?
2.

Which salespeople are selling in which regions?

When discussing customers, the company must refer to each Customer Group as follows:

1. Big Box
2. Franchise
3. Private

When discussing items, the company must refer to each Item Group as follows:

1. Fair Trade
2. Free Range
3. Grass Fed
4. Heirloom
5. Organic

Salesperson names that must be used are:

1. SalespersonA
2. SalespersonB
3. SalespersonC
4. SalespersonD

Region names that must be used are:

1. North
2. South
3. East
4. West

Commission

1. The company must be able to track salesperson performance within certain regions to calculate commission.
2. Each salesperson must be assigned only to a single region.
3. This commission data is currently recorded inconsistently, resulting in incorrect combinations that require manual correction. The company must have some level of automation to manage this.

Issues

Issue 1

The accounting team needs an improved process for reconciling inventory to the general ledger.

1. Posted transactions are changing financial reporting in periods that have been closed.
2. Unexpected changes in inventory cost for previous months are causing costing inaccuracies.
3. The system must restrict the adjustment of costs for closed months.
4. The new policy will be to restrict all users to posting in the current month only, with the exception of a few employees from the accounting team.
5. The calendar fiscal year for company must begin on June 1.

Issue 2

The accounting team uses a complex manual accrual process to determine the accounting impact of items received but not invoiced. The system must streamline the item accrual process.

Issue 3

The company often receives a higher quantity of produce items than what they order because vendors allow for spoilage or damage of produce in transit. The company does not want to allow over receipt on non-produce items.

Issue 4

The company has received comments from their auditors that invoices are not being properly compared to received inventory documents before they are posted. The company does not use warehouse management and always handles processes directly from the purchase order. The company always has the following documents:

1. purchase order from the procurement department
2. receiving document from the warehouse
3. electronic invoice from the vendor

Question 5 Multiple choice

You need to configure the system to meet the requirements for sending invoices.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

  1. A

    Set Email to Yes (Use Default Settings).

  2. B

    Allow Sender Substitution for SMTP Mail Setup.

  3. C

    Set Email to Yes (Prompt for Settings).

  4. D

    Assign a Document Sending Profile to the Customer where Email is set to No.

  5. E

    Apply Office Server Settings to the SMTP Mail Setup.

  6. F

    Assign a Document Sending Profile to the Customer where Email is set to Yes.

Show answer and explanation

Correct answers: A, E, F

Explanation

References:
https://docs.microsoft.com/en-gb/dynamics365/business-central/sales-how-setup-document-send-profiles

Question 6 Hotspot

HOTSPOT

A company creates blanket purchase orders from inbound documents that are sent to Dynamics 365 Business Central by purchasing agents.

When a new blanket purchase order is created with a certain item, the system must send a procurement supervisor a request to approve the purchase order. Purchase orders must not be posted until the procurement supervisor approves the purchase order.

You need to configure the system. To answer, select the appropriate options in the answer area

NOTE: Each correct selection is worth one point.

Question diagram
Show answer and explanation
Correct answer diagram
Explanation

References:
https://docs.microsoft.com/en-us/dynamics365/business-central/across-how-to-create-workflows
https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/key-tasks-change-management-for-purchase-orders

Question 7 Hotspot

HOTSPOT

A company uses Dynamics 365 Business Central.

The company wants to automate sales credit memo processing.

You need to configure the system to meet the requirements.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Question diagram
Show answer and explanation
Correct answer diagram
Question 8 Drag & drop

DRAG DROP

A company uses Dynamics 365 Business Central.

You need to configure the system to meet the following requirements for a purchasing agent:

1. Create and post purchase documents including purchase receipt lines.
2. Do not allow agents to read general ledger (G/L) or bank balances.
3. Restrict access to view G/L amounts.
4. Ensure that purchasing agents can select G/L codes on purchase documents.

You need to restrict access to view G/L amounts.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.

Question diagram
Show answer and explanation
Correct answer diagram
Explanation

Box 1: Select the permission sets you want to modify.
Update the user permission sets in Dynamics 365 Business Central, removing the current permission set and adding the new permission set.

Box 2: Remove page permissions for chart of accounts, G/L entries, and G/L account card.

Box 3: Assign a permission set to a user.

References:
https://www.boyerassoc.com/blog/how-to-use-permission-set-filtering-in-dynamics-365-business-central/

Question 9 Drag & drop

DRAG DROP

You set up a new company in Dynamics 365 Business Central.

You need to demonstrate Page Inspection functionality.

Which features should you use? To answer, drag the appropriate page inspection features to the correct display requirements. Each page inspection feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Question diagram
Show answer and explanation
Correct answer diagram
Explanation

References:
https://docs.microsoft.com/en-gb/dynamics365/business-central/dev-itpro/developer/devenv-inspecting-pages?tabs=page

Case Study 4

requirements, existing environment, and problem statements. When you are ready to answer a question, click the Question button to return to the question.

Background

Fabrikam, Inc., is a manufacturer of products for the gift industry. The company plans to implement Business Central as its new enterprise resource planning (ERP) system.

The company sells to two types of customers: wholesale and retail. Retail customers order at special events and online. Wholesale customers send in orders by email.

Current Environment

Order processing

1. The company uses a purchase order (PO) workflow for any PO over $500.
2. The system has been fully configured for sales order prepayments and will check for a prepayment invoice at posting.
3. Customers can special order products with a prepayment that is due on receipt.

Invoicing

1. Wholesale customer payment terms are net 30, with a 2% discount if paid within 10 days.
2. Retail customer payment terms are payable on receipt or shipment.

Reporting

The company uses headcount (number of employees) and square footage for statistical accounts.

Integrations

The company currently uses Outlook, Excel, Word, and Teams to communicate internally and externally with customers and vendors.

Requirements

Order processing

1. The company must be able to combine multiple purchase receipts into one vendor invoice.
2. Posted vendor invoices must be reverted when damages are reported or a product is returned to the vendor.
3. Fully invoiced POs must not appear on the PO list page.
4. Customer prepayments vary based on customer relationship. Special orders from new customers have a 25% prepayment. Established customers have only a 15% prepayment.
5. The company must be able to approve POs by email without opening Business Central.
6. Customers often reorder the same items with similar quantities. The system must be configured to ask the user if recurring lines should be added to sales orders.

Invoicing

1. Customer revenue must be posted to separate general ledger (G/L) accounts based on customer type. The G/L account must have subcategories for wholesale and retail revenue.
2. Accounts receivable must be posted to separate G/L accounts based on customer type. The G/L account must have subcategories for wholesale and retail accounts receivable.
3. Currently, inventory is sold at a cost based on purchase and sales over a period.

Reporting

1. Financial reports must include statistical accounts.
2. The financial report structure must map to account categories.

Integrations

The company requires the following integration capabilities:

1. Create sales orders while collaborating with customers by email.
2. Edit customer information while messaging the sales team in a group chat.
3. Communicate a brochure to all customers at once about a sales campaign.

General ledger posting accounts

The company requires the following G/L posting accounts:

Retail Receivables = 13100
Wholesale Receivables = 13200
Payment Discount = 54800
Retail Sales = 44100
Wholesale Sales = 44200
Sales Prepayments = 22160

Issues

1. Order entry takes too long for wholesale customers.
2. Vendors ship partial orders but send one monthly invoice. The company is unable to associate one invoice with multiple POs in the current environment.
3. Inventory reconciliation was difficult in the company's old system because it allowed users to sell more inventory than was physically available.
4. Users must log in to the system to provide workflow approvals.

Question 10 Multiple choice

You need to configure posting groups to post revenue per invoicing requirements.

Which two groups should you use? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

  1. A

    bank account posting groups

  2. B

    general business posting groups

  3. C

    customer posting groups

  4. D

    general product posting groups

  5. E

    inventory posting groups

Show answer and explanation

Correct answers: B, D