Microsoft Microsoft Certifications MB-340 Questions & Answers

• Question 101:

  HOTSPOT

  A company wants to make sure that tasks are performed by the correct store workers at the correct times.

  You need to enable task notifications, details, statuses, and links to reports for store workers on POS devices.

  How should you configure the system? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Task Management

  Before Dynamics 365 Commerce managers and employees can use the task management features in Commerce, task management must be configured.

  Box 2: Retail task manager

  Configure permissions for employees

  Employees must have permissions to create task lists, manage assignment criteria, and configure the recurrence of any task list. To configure these permissions, you assign employees to the Retail task manager role.

  Incorrect:

  * Retail Store Manager Every worker in a given store can view all tasks that are assigned to that store. They can also update the status of the tasks that are assigned to them. However, personas such as store managers must have task management permissions to manage tasks that are assigned to the store and to create single-purpose tasks.

  Box 3: POS Operation

  User POS Operation to configure a POS operation, such as "Sales reports." (see 2 below)

  Note: Use task links to help improve worker productivity

  Commerce lets you link tasks to specific POS operations, such as running a sales report, viewing an online training video for new employee orientation, or performing a back-office operation. This feature helps task owners get the information

  that they need to complete a task efficiently.

  To add task links while you create a task, follow these steps.

  1.

  On the Tasks FastTab of an existing task list, select Edit.

  2.

  In the Edit task dialog box, in the Task link field, select one or more of the following options:

  Select Menu item to configure a back-office operation, such as "Product kits." Select POS Operation to configure a POS operation, such as "Sales reports." Select URL to configure an absolute URL.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/task-mgmt-configure https://docs.microsoft.com/en-us/dynamics365/commerce/task-mgmt-create-lists

• Question 102:

  HOTSPOT

  A company's physical stores use cash for most transactions.

  Counting issues at registers cause discrepancies.

  You need to use POS operations to identify discrepancies.

  Which POS operations should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Tender declaration Tender declaration This operation is performed to specify the total amount of money that is currently in the cash drawer. Users most often perform this operation before they close a shift. The specified amount is compared against the expected shift amount to calculate the overage/shortage amount.

  Incorrect:

  *

  Float entry

  Float entries are non-sales transactions that are performed in an active shift to increase the amount of cash in the cash drawer. A typical example of a float entry is a transaction to add additional change to the drawer when it's running low.

  *

  Print X

  This operation generates and prints an X report for the current active shift.

  Box 2: Safe drop Safe drops can be done on an active shift at any time. This operation removes money from the cash drawer so that it can be transferred to a more secure location, such as a safe in the back room. The total amount that is recorded for safe drops is included in shift totals, but it doesn't have to be counted as part of the tender declaration.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/shift-drawer-management

• Question 103:

  HOTSPOT

  A company uses Dynamics 365 Commerce for product pricing and inventory.

  The company is setting up the pricing for a new series of limited-edition products.

  These products must not be discounted or given away as a free promotional item.

  You need to configure the system.

  Where should you configure the functionality? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Category price rule

  Box 2: Released products Options for preventing discounts for retail products There are various reasons why retailers may want to prevent some products from being discounted, either from a promotion or during the sale at the POS.

  The following options, which can be found on the Commerce tab of released products, will allow the product to be configured to prevent all or manual discounts. The settings can also be specified at the category level from the category hierarchy.

  *

  Prevent all discounts Select this option to prevent all types of discounts from being applied to this product. This includes promotions such as mix and match, quantity and threshold discounts, as well as manual line and transaction discounts that are applied during a sale by a POS user.

  *

  Prevent manual discounts Select this option to only prevent the manual line or transaction discounts that are applied during a sale by a POS user. Products with this option selected are still eligible for promotions, such as mix and match and quantity and threshold discounts.

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/prevent-discounts

• Question 104:

  HOTSPOT

  A company uses Dynamics 365 Commerce.

  The company implements new pricing scenarios that relate to tax and discount changes. Default validation rules in the commerce application are no longer applicable.

  You need to apply certain rules to avoid differences during retail statement calculation.

  Which validation rules should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Sales tax group and item tax group combination results in a valid tax intersection

  Tax group assignment - This rule validates that the combination of the sales tax group and the item tax group produces a valid tax intersection.

  Box 2: Manual line discounts replace system discounts

  Reference:

  https://docs.microsoft.com/en-us/dynamics365/commerce/valid-checker

  https://docs.microsoft.com/en-us/dynamics365/commerce/retail-discounts-overview

• Question 105:

  HOTSPOT

  A company uses Dynamics 365 Commerce.

  A sales director wants to ensure that transactions aggregate and post in accordance with industry requirements.

  You configure store posting to aggregate voucher transactions.

  You need to complete the statement posting configuration.

  Which configuration options should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/retail-statements

  https://docs.microsoft.com/en-us/dynamics365/commerce/statement-posting-eod

• Question 106:

  HOTSPOT

  A company uses Dynamics 365 Commerce.

  The company wants to introduce the following scheme to reward customer loyalty and encourage repeat sales:

  Customers must automatically be assigned a status of Silver, Gold, or Platinum based on the value of orders completed in the last 12 months.

  Additional promotional discounts must be given based on customers' assigned status when they place new orders.

  You need to configure the system to meet the requirements.

  How should you configure the system? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/set-up-customer-loyalty-program

• Question 107:

  HOTSPOT

  A company uses the distributed order management (DOM) functionality to route orders for shipping from its stores.

  The company introduces a new shipping option for same-day delivery. The same-day delivery option must be available only from the distribution center so that the company can closely control picking times.

  You need to configure DOM.

  What should you do? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/dom

• Question 108:

  You need to identify the configuration issue for the active student who is buying a clearance shirt with a coupon. What should you use?

  A. Category price rules

  B. Price simulator

  C. Retail price reports

  D. View all discounts operation

  E. Discount concurrency mode

  Correct Answer: B

  Reference: https://technologyblog.rsmus.com/microsoft/retail-price-simulator-d365/

• Question 109:

  You need to configure the POS layout to include a process to retrieve the customer transaction for pickup in the store. Which operation should you use?

  A. Conclude transaction

  B. Order fulfillment

  C. Pick up all products

  D. Recall transaction

  E. Outbound operation

  Correct Answer: C

  Reference: https://docs.microsoft.com/en-us/dynamics365/commerce/customer-orders-overview

• Question 110:

  Your role of Systems Administrator includes the management of your company's Microsoft Dynamics 365 Finance system.

  Departmental managers need to be able to select different fiscal periods when configuring their budgets.

  You need to configure the budgeting module to meet the requirements.

  Which of the following should you configure?

  A. Budget cycles

  B. Budget groups

  C. Budget register entries

  D. Budget control

  E. Budget codes

  Correct Answer: A