MB-240 Exam Details

  • Exam Code
    :MB-240
  • Exam Name
    :Microsoft Dynamics 365 Field Service
  • Certification
    :Microsoft Certifications
  • Vendor
    :Microsoft
  • Total Questions
    :279 Q&As
  • Last Updated
    :May 26, 2026

Microsoft MB-240 Online Questions & Answers

  • Question 161:

    You are a Dynamics 365 for Field Service Administrator.

    You have a requirement to make a custom attribute "Contract Status" required and to not allow invalid data to be entered in the attribute.

    What are three ways that you can make an attribute required on a form within the Dynamics 365 for Field Service Mobile App and ensure invalid data cannot be entered? Each correct answer presents a complete solution.

    A. Create an OnSave rule, and display a message to the user if the specific field does not meet the required conditions.
    B. Create an OnChange rule, and set a simple validation for a field to check whether the field contains data.
    C. Create an Option Set with all possible options for the attribute.
    D. Create an OnChange rule to highlight a field when it does not contain correct field data.
    E. Create an OnSave rule to check any field's data, but without highlighting the field when the condition is not met.

  • Question 162:

    DRAG DROP

    You are a technician at Contoso Electronic, using the Microsoft Dynamics 365 Field Service mobile app to track and manage service requests and inventory.

    Your supervisor asks you to explain how Field Service keeps track of inventory based on the quantities at the warehouse.

    To answer, drag the appropriate type of quantity at the warehouse to the explanation of the quantity. Each type of quantity will be used once. You may need to drag the split bar between panes or scroll to view the content.

    NOTE: Each correct selection is worth one point.

    Select and Place:

  • Question 163:

    Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

    You are implementing Microsoft Dynamics 365 Field Service for a health care institution. Each day, the institution receives a large number of appointment requests for pediatricians.

    You have the following requirements:

    1. create a daily schedule for pediatricians with a frequency of 30 minutes for each slot.

    2. provide a full-day schedule with start times and end times.

    Solution: You create a fulfillment preference with time group details with a duration of 30 minutes for the whole day, associate it to a requirement, and then book the requirement with the schedule assistant.

    Does this meet the goal?

    A. Yes
    B. No

  • Question 164:

    DRAG DROP

    A customer wants to understand how to get their dispatchers to adopt scheduling.

    What are the five stages of scheduling adoption? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    Select and Place:

  • Question 165:

    DRAG DROP

    You are responsible for setting up Dynamics 365 Field Service for proper billing and servicing.

    Your client needs to understand the difference between billing accounts and service accounts for their multi-company organization.

    Match the account type to the applicable scenario. To answer, drag the appropriate account type from the column on the left to the applicable scenario on the right. Each account type may be used once, more than once, or not at all.

    NOTE: Each correct match is worth one point.

    Select and Place:

  • Question 166:

    You are a Dynamics 365 for Field Service system administrator.

    You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.

    Solution: You implement the following configuration changes.

    1) Create Agreement 2) Define Booking Setup 3) Create Invoice Setup 4) Set Auto Generate Invoice = Yes 5) Populate Generate Agreement Invoices X Days in Advance

    Does this meet the goal?

    A. Yes
    B. No

  • Question 167:

    DRAG DROP

    Contoso, Ltd. wants to understand how the out-of-the-box statuses for work orders coordinate with the automated processes included with Dynamics 365 Field Service.

    Which actions below are associated with which processes? To answer, drag the action statement to the appropriate automated process. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

    NOTE: Each correct selection is worth one point.

    Select and Place:

  • Question 168:

    You are implementing Connected Field Service.

    You need to provide the list of IoT components that can be used within Connected Field Service.

    Which three IoT components are applicable? Each correct answer presents a complete solution.

    A. Azure Cosmos Database
    B. Cognitive Services
    C. Stream Analytics
    D. Azure Blob Storage
    E. App Services
    F. Azure SQL Database

  • Question 169:

    HOTSPOT

    A dispatcher needs help managing the work hours calendar for requirements.

    You have the following requirements:

    You need to select the correct areas in the image to configure the requirements.

    Which two areas should you select? To answer, select the appropriate areas in the answer area.

    NOTE: Each correct selection is worth one point.

  • Question 170:

    You are the lead consultant on a Dynamics 365 Field Service implementation for Contoso Compressor.

    You are working with data scientists to help provide better IoT machine-learning capability for compressor

    performance and for predicting failure.

    What must the technician capture during an inspection to feed back into the machine-learning algorithm?

    A. Backflow pressure
    B. Compressor temperature
    C. Current outside weather temperature
    D. Motor pressure

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