Microsoft MB-240 Online Practice Questions and Exam Preparation

Microsoft MB-240 Online Questions & Answers

• Question 141:

  You are installing the Microsoft Dynamics 365 Field Service mobile app for a customer.

  You need to highlight the features that are available on the mobile app to the customer.

  Which three features are available? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Route Schedule Optimization
  B. Offline Capability
  C. Guides
  D. Capture Customer Signature
  E. Barcode Scanning
  B. Offline Capability
  D. Capture Customer Signature
  E. Barcode Scanning

  ---

  Explanation

• Question 142:

  You are the lead consultant on a Dynamics 365 Field Service implementation for Contoso Compressor.

  Which two things must the technician do to set up the system frequency results and meet Contoso's

  requirements from the Case Study? Each correct answer presents part of the solution.

  A. Mark the inspection as complete.
  B. Make sure Analytics are enabled and that the frequency is set to 'daily'.
  C. Save and close the work order.
  D. Make sure Analytics are enabled and that the frequency is set to 'immediate'.
  E. Mark the Incident Type Inspection Task as complete.
  A. Mark the inspection as complete.
  D. Make sure Analytics are enabled and that the frequency is set to 'immediate'.

• Question 143:

  DRAG DROP

  Your company’s inventory clerk is using the Returning to Vendor feature in Dynamics 365 for Field Service to process a customer's request to return a wheel that is the wrong size.

  The clerk needs to understand the different tracking options for returning to the vendor.

  Which actions correspond with track the return and which actions correspond with another return to vendor option? To answer, drag the type of return to the action. Each type or return may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.

  NOTE: Each correct selection is worth one point.

  Select and Place:

  

  

  Explanation

  Explanation/Reference:

• Question 144:

  Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

  After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

  You are working with your customer to define their schedule board.

  Your customer needs you to add or create additional views for their scheduling team.

  Solution: Create a new view in the Resource Requirements Views. Edit the Scheduler Settings, and add the new view.

  Does this meet the goal?

  A. Yes
  B. No
  A. Yes

  ---

  Explanation

• Question 145:

  You are a Dynamics 365 for Field Service scheduling coordinator.

  When you select the Book button on a work order, TechnicianA never shows up as available.

  You need to update the system to see TechnicianA's availability.

  What should you do?

  A. Set Enable for Availability Search to Yes on the TechnicianA bookable resource record.
  B. Set Ignore Proposed Bookings to Yes on the Schedule Assistant view.
  C. Set Real Time Mode to Yes on the Schedule Assistant view.
  D. Set Display on Schedule Board to Yes on the TechnicianA bookable resource record.
  A. Set Enable for Availability Search to Yes on the TechnicianA bookable resource record.

  ---

  Explanation

• Question 146:

  A functional consultant needs to enable Internet of Things (IoT) access.

  Which two actions need to be taken? Each answer presents a complete solution.

  A. Assign access to IoT entities in the Field Service ?Dispatcher role.
  B. Assign access to IoT entities in the Field Service ?Technician role.
  C. Assign access to IoT entities in the Field Service ?Administrator role.
  D. Add dispatchers to the Connected Field Service ?Technician role.
  E. Add technicians to the Connected Field Service ?Technician role.
  C. Assign access to IoT entities in the Field Service ?Administrator role.
  D. Add dispatchers to the Connected Field Service ?Technician role.

  ---

  Explanation

• Question 147:

  Contoso Ltd. is looking to improve the up time of their customer assets and also make better repair and maintenance decisions by tracking the service history.

  Contoso wants metrics around the service history of each customer asset, including tracking performance for each scheduled maintenance per the service agreement. The metrics need to be displayed in the form of reports/dashboards.

  You need to build the service history and achieve the requirements.

  Which two actions should you perform? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Add the customer asset on the work order incident.
  B. Add the customer asset on the agreement incident.
  C. Use the audit history of each customer asset.
  D. Use notes and the timeline feature.
  A. Add the customer asset on the work order incident.
  B. Add the customer asset on the agreement incident.

  ---

  Explanation

• Question 148:

  You need to configure the Microsoft Dynamics 365 Field Service mobile app to provide field technicians with access to custom entities.

  What should you do?

  A. Go to the mobile offline profile, and add the entity.
  B. Create a new role and assign it to the technicians.
  C. Add the entity to the site map of the Field Service mobile model-driven app.
  D. In the mobile offline profile, add a custom data filter to the entity.
  C. Add the entity to the site map of the Field Service mobile model-driven app.

  ---

  Explanation

• Question 149:

  DRAG DROP

  You need to create a requirement group for a work order.

  Which three steps should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

  Select and Place:

  

  

  Explanation

  Explanation/Reference:

• Question 150:

  You need to set up a new mobile warehouse for a technician and add inventory to the warehouse.

  Which three entities, when updated, will also update the warehouse inventory? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Adjustments
  B. Agreements
  C. Work Order Products
  D. Purchase Order Receipt Product
  E. Work Order Services
  A. Adjustments
  C. Work Order Products
  D. Purchase Order Receipt Product

  ---

  Explanation