HP HP2-B120 Online Practice Questions and Exam Preparation

HP HP2-B120 Online Questions & Answers

• Question 41:

  Who can benefit from the HP Care Pack value proposition?

  A. Distributor
  B. HP
  C. Only the customer, because it is a customer product
  D. The customer and Channel Managed Print Services partner
  A. Distributor

• Question 42:

  Why do HP engineers rely on the properties of genuine HP supplies when developing HP LaserJet and OfficeJet printing devices? (Select two.)

  A. Because HP supplies cost less to use in the product testing process B. Because HP supplies are specially formulated to work correctly with the printing system
  C. Because HP is the only provider of supplies for the Laserjet printing system
  D. Because they design HP printers to function only with HP supplies
  E. Because when you replace the supplies in a printer, you replace a substantial part of the printer
  D. Because they design HP printers to function only with HP supplies

• Question 43:

  Which benefits do Channel Managed Print Services resellers receive as part of the program? (Select two.)

  A. A list of customers to whom they can sell
  B. Access to dedicated project management support
  C. A USB stick with an automatic assessment tool developed by HP
  D. A hardware box full of tools for technicians
  E. Access to the Channel Managed Print Services pricing tool
  F. Dedicated SRCP code for special pricing on specific HP Supplies
  C. A USB stick with an automatic assessment tool developed by HP
  E. Access to the Channel Managed Print Services pricing tool

• Question 44:

  Which three elements make up the concept of the cMPS pricing tool?

  A. HP core data, general partner data, and specific contract parameters
  B. Specific contract parameters. HP discounts, and HP hardware and accessories
  C. cMPS excel sheet, cMPS price book import sheet, and financial service provider rates
  D. HP core data, customer contract length, and the input of print devices
  B. Specific contract parameters. HP discounts, and HP hardware and accessories

• Question 45:

  Which statement is true about a "cost per page" click pricing model?

  A. The fixed costs in the contract are included in the base, and the variable costs are included in the click.
  B. The customer pays a fixed amount per month regardless of the pages printed.
  C. Tracking of pages printed is not important.
  D. HP recommends not agreeing to a minimum number of pages per month
  D. HP recommends not agreeing to a minimum number of pages per month

• Question 46:

  Which statement is true about a "base plus click" pricing model?

  A. The fixed costs in the contract are included in the click.
  B. The fixed costs in the contract are included in the base, and the variable costs are included in the click
  C. The customer pays a fixed amount per month regardless of the pages printed.
  D. The consumables and maintenance kits are included in the base.
  B. The fixed costs in the contract are included in the base, and the variable costs are included in the click

• Question 47:

  What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

  A. Use power-conditioning devices to ensure constant voltage
  B. Use only original HP supplies
  C. Use only 1500-grit paper as cleaning pages.
  D. Place the device in a cool dry area
  B. Use only original HP supplies

• Question 48:

  After learning about the customer's business and market, what is the next step in the MP imaging and printing sales process?

  A. Qualify the customer's ability to buy
  B. Discuss features and benefits of the product you are trying to sell
  C. Bring up promotions, discounts, and service contracts
  D. Assess the customer's work environment
  C. Bring up promotions, discounts, and service contracts

• Question 49:

  What information needs to be reported in the ICPP portal on a monthly basis? (Select two.)

  A. PDF document of signed contract
  B. copy of the pricing tool, including the detailed calculation S contract start date and end date
  C. amount of non-HP devices at the customer site
  D. serial numbers of devices
  B. copy of the pricing tool, including the detailed calculation S contract start date and end date
  D. serial numbers of devices

• Question 50:

  What is a benefit of the Supplies Contract Reseller Program (SCRP)?

  A. A toolkit including device discovery and monitoring software is provided
  B. HP supports pricing for the cMPS contracts for supplies and distributors
  C. The SCRP ID allows for multi-country HP supplies support
  D. Access to both hardware and HP supplies up-front discount is available.
  B. HP supports pricing for the cMPS contracts for supplies and distributors