HP HP2-B120 Online Practice Questions and Exam Preparation

HP HP2-B120 Online Questions & Answers

• Question 31:

  What is a critical element to remember to ensure a successful uploading of contract and supplies information in the ICPP portal?

  A. A confirmation mail should be sent to the HP account manager after successful upload, quoting the contract IDs.
  B. All upload files are converted into an XML format prior to uploading to the ICPP portal
  C. The supplies import has the correct contract ID to match the contract upload ID.
  D. The supplies and contract information must be consolidated into a single csv file prior to upload to the ICPP portal.
  A. A confirmation mail should be sent to the HP account manager after successful upload, quoting the contract IDs.

• Question 32:

  Which property makes HP toner work correctly in an HP LaserJet printing device?

  A. Liquefies on contact with paper
  B. Mixes evenly to create millions of colors
  C. Soaks into paper for a permanent bond
  D. Melts at the correct temperature
  D. Melts at the correct temperature

• Question 33:

  Which statement is true regarding a "base plus click" pricing model?

  A. It is not recommended to track pages printed by device.
  B. It is recommended to track pages printed by device.
  C. It is not mandatory to track pages printed by device.
  D. It is mandatory to track the pages printed by device.
  B. It is recommended to track pages printed by device.

• Question 34:

  Which statement best describes the usage of the pricing tool in the Channel Managed Print Services program?

  A. Use of the pricing tool is mandatory for the first three deals in a month
  B. The HP partner must use the pricing tool for contract calculation.
  C. Pricing tool results must be checked by the HP Partner Account Manager before presenting them to the customer
  D. The HP partner can choose whether or not to adopt the tool.
  B. The HP partner must use the pricing tool for contract calculation.

• Question 35:

  What is a key activity in the contract upload process?

  A. All contracts calculated with the HP Pricing Tool are reported automatically by the tool into the pricing tool database
  B. The Channel Managed Print Services partner will upload all contracts signed in the previous month by calendar day 5 of the following month
  C. The customer will upload all Channel Managed Print Services partner contracts signed in the previous month by calendar day 10 of the following month
  D. The Partner Business Manager will upload all Channel Managed Print Services partner contracts that were signed in the previous month by calendar day 10 of the following month
  A. All contracts calculated with the HP Pricing Tool are reported automatically by the tool into the pricing tool database

• Question 36:

  Which HP solution can identify applicable settings on a device and then automatically configure the settings to conform to a policy on a regular basis?

  A. HP PCL 5 Print Driver
  B. HP Embedded Web Server
  C. HP ePrint Enterprise
  D. HPWebJetadmin
  D. HPWebJetadmin

• Question 37:

  When should HP Care Pack Services be used within a cMPS contract?

  A. Always, when supporting HP commercial MFP
  B. Decided by the partner and it is an option as part of the cMPS program
  C. Mandatory for all HP devices supported under the cMPS program
  D. Only when service level responses of less than 4 hours are required
  A. Always, when supporting HP commercial MFP

• Question 38:

  What are the consequences of misusing the HP Channel Managed Print Services program discount? (Select two.)

  A. HP will inform all key competitors of the partner about the misuse.
  B. The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.
  C. The partner will pay back all program achievements, such as contractual bonus and Pay For Results (PFR).
  D. HP will issue a warning letter to the partner, giving 3 months' notice to become compliant with the CMPS program or be expelled for a minimum of 2 years.
  E. All existing contracts of the partner will be reassigned to HP directly.
  B. The partner will pay back the net value of the discounts that HP paid to distribution in order to support the SCRP Program.
  E. All existing contracts of the partner will be reassigned to HP directly.

• Question 39:

  What is a HP Contractual Cartridge?

  A. Any HP cartridge being used within the cMPS program
  B. HP original cartridge shipped in different packaging with the suffix C
  C. A partner's own clone supplies being used in the cMPS program
  D. HP original cartridge with twice the page yield
  D. HP original cartridge with twice the page yield

• Question 40:

  Which statement is true about HPs right to audit?

  A. If the partner is requesting more than a 20% discount on HP original supplies. HP reserves the right to conduct an audit.
  B. HP has the right to perform random audits.
  C. HP will audit all customers with HP Channel Managed Print Services contracts once a year.
  D. HP has no right to audit, but can ask the partner to share all contracts.
  C. HP will audit all customers with HP Channel Managed Print Services contracts once a year.