HP HP2-B110 Online Practice Questions and Exam Preparation

HP HP2-B110 Online Questions & Answers

• Question 11:

  What is the key driver for supplies sales?

  A. Response to the competition
  B. End of life
  C. Need
  D. Price drop
  C. Need

• Question 12:

  Why should you use genuine HP supplies if you have an HP printer?

  A. For access to HP e-Print
  B. For reliable, trouble-free printing
  C. For native driver support
  D. For faster print speeds
  B. For reliable, trouble-free printing

• Question 13:

  What is a benefit of HP smart print supplies?

  A. It contains legal information to monitor the flow of goods between countries and regions.
  B. It recognizes the HP original cartridge and gives you consistent print quality.
  C. It is a part of the imaging system and monitors the speed of the network and drivers for the printer.
  D. It prevents HP cartridges from being refilled
  B. It recognizes the HP original cartridge and gives you consistent print quality.

• Question 14:

  Which laser-supplies product offers the highest number of printable pages?

  A. EU cartridge packs
  B. E cartridge packs
  C. A cartridge packs
  D. XD cartridge packs
  D. XD cartridge packs

• Question 15:

  Which customer is ideally suited to the HP Win-Back program? (Select two.)

  A. Switchers
  B. Channel partners
  C. Lost customers
  D. HP EB customers
  E. HP loyal customers
  F. Home users
  A. Switchers
  C. Lost customers

• Question 16:

  Which part of the print head fires the ink?

  A. Nozzle
  B. Intelligent circuit
  C. Media
  D. Fuser
  A. Nozzle

• Question 17:

  According to the InfoTrends 2011 report which statement is true?

  A. The use of non-HP cartridges will result in a 10% smaller carbon footprint due to the higher recycling rate.
  B. 91% of HP original cartridges will have a 92% smaller carbon footprint than remanufactured cartridges.
  C. When considering reliability and print quality issues, the carbon footprint of a remanufactured cartridge is 10% less than an HP original cartridge
  D. The use of remanufactured or HP cartridges will have no significant impact on the carbon footprint.
  B. 91% of HP original cartridges will have a 92% smaller carbon footprint than remanufactured cartridges.

• Question 18:

  Why is the term "Compatible Cartridge" confusing for customers?

  A. It is a term for a Remanufactured cartridge.
  B. It is a term for a product with a low purchasing price.
  C. It is a term for a 100% new cartridge.
  D. It is a term used for Refilled Remanufactured and Clone cartridges
  D. It is a term used for Refilled Remanufactured and Clone cartridges

• Question 19:

  What is the hardest working part of an HP Inkjet printer?

  A. Paper output tray
  B. Ink
  C. Print head
  D. Media
  B. Ink

• Question 20:

  Why is toner particle size and additive distribution important?

  A. It is easier to recycle.
  B. It is a feature in all mono toner for maximum yield.
  C. It is a feature with color toner that gives the customer excellent print quality.
  D. It is for customers who are cost-per-page sensitive.
  C. It is a feature with color toner that gives the customer excellent print quality.