What are key ways to increase user productivity?
A. 1. Reduce clicks through implementation of inline editing, tagging,multiple page layouts and use of links + buttons
2. Display data from multiple objects - hovers, custom pages, cross object formulas and console.
What is the difference between Salesforce for Outlook and Connectfor Outlook?
A. Salesforce for Outlook is a Microsoft Outlook integration applicationthat lets you log emails in Salesforce. You can sync contacts, events, and tasks between Outlook and Salesforce. Settings are stored inconfigurations in Salesforce. Force.com Connect for Microsoft Outlook is an add-in that allows you to interact with Salesforce from Outlook. Connect for Outlook adds buttons and options to your Outlookuser interface.
What is the benefit of a Force.com sandbox?
A. It allows for development, testing, and training
B. It extends Salesforce functionality
C. It builds new application functionality
D. It allows to createor change buttons, and dynamically route approvals
You can track only Assets sold by your company.
A. True
B. False
Who would be interested in the "Top 10 Reasons Deals Were Lost" report?
A. VP of Sales
B. Sales Operations
C. Sales Manager
D. Sales Rep
Which best describes the Salesforce Automation feature "Data Validaction" ?
A. Ensures that we are tracking our progress towards the desired states.
B. Enforces the business process.
C. Identifies key stakeholders from the buy side.
D. Makes sure we recognize those involved in the sales process.
E. Allows to better automate the salesmethodology.
F. Determines the sales stages of an organization.
Place the following steps in the correct order to set up Salesforce for Outlook:
A. Users and profiles must be assigned to an Outlook configuration
B. Users must begin syncing records across platforms
C. Salesforce for Outlook must be downloaded to the machine
D. An Outlook configuration must be created.
Match the following loading option to the description of when to useit. "Integration"
A. Brian wants to consolidate all his accounts from several systems.
B. Bill wants to load 20,000 lead records.
C. Beckywants to load all her 65,000 contact records.
D. Bob wants to loada single account record.
E. Berta wants to keep a separate systemas her "system of record"
You have an Opportunity in the Value Proposition stage, for an amount of $1,000 that has a 50% Probability of closing. If all goes well,and this Opportunity closes, how much revenue will be realized?
A. $1,000
B. $500
C. $750
What is a capability of Chatter approvals?
A. 1. Users can view and respond to approvals as Chatter posts through email notifications
2. Users can view and respond to approvals asChatter posts within their Chatter feeds
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