APICS APICS Certifications CPIM-MPR Questions & Answers

• Question 51:

  The needs of the customer are gathered using various survey methods or by comparing a company's own products against the competitions, these wants are referred to as:

  A. Customer will

  B. Voice of customer

  C. Customer liquidity

  D. Customer satisfaction

  Correct Answer: B

• Question 52:

  A methodology designed to ensure that all the major requirements of the customer are identified and subsequently met or exceed through the resulting product design process is known as:

  A. Target Quality Assurance

  B. Competitive Quality Evaluation

  C. Quality Function Deployment D. Quality iterations

  Correct Answer: C

• Question 53:

  From a technical perspective, Six Sigma is achieved when the process capability is equal to at least 1.

  A. True

  B. False

  Correct Answer: B

• Question 54:

  A systematic method by which organizations can compare their performance in a particular process to that of a "best in class" organization, finding out how that organization achieves those performance levels and applying them to their own organization, is called:

  A. Benchmarking

  B. Analyzing

  C. Standardization

  D. Applicability

  Correct Answer: A

• Question 55:

  Showing the scope of the quality management system is known as:

  A. plan

  B. policy

  C. procedure

  D. practice

  Correct Answer: B

• Question 56:

  The probability of rejecting a good lot is called the consumer's risk.

  A. True

  B. false

  Correct Answer: B

• Question 57:

  ISO does not provide the documentation but specifies generic requirements for management that are typically grouped into which of the following levels:

  A. plan, procedures, performance and proof

  B. policies, procedures, practice and environment

  C. policies, procedures, practice and proof

  D. scope, procedures, practice and quality

  Correct Answer: C

• Question 58:

  What is the reason for using the sample inspection?

  A. testing the product is destructive

  B. there is not enough time to give 100% inspection to a batch of product

  C. human error is estimated to be as high as 20% when performing long-term repetitive testing

  D. All of the above

  Correct Answer: D

• Question 59:

  What consists of taking a sample of a batch of product and using it to estimate the overall quality of the batch?

  A. Acceptance sampling

  B. Statistical sampling

  C. Analytical sampling

  D. Batch sampling

  Correct Answer: A

• Question 60:

  The charts that are merely histograms that are recognized in such a way as to show the highest bar first and all others in descending order from high to low are known as:

  A. Cause-and-effect charts

  B. Process flowcharts

  C. Scatter-plots

  D. Pareto charts

  Correct Answer: D