What attempts to prevent the production of defects by showing that when the standard deviation increases there is an assignable cause for variation?
A. Process capability
B. Process variation
C. Process control
D. Process value
A control chart for averages and ranges tracks which critical characteristics of a frequency distribution?
A. center and spread
B. control and tolerance
C. specification limit and center
D. shape and spread
The process capability index combines:
A. process spread and the tolerance into one index
B. process center and the statistical control into one index
C. process shape and the tolerance into one index
D. process value and the statistical control into one index
The capability of the process is a measure of specifications limit.
A. Process center
B. Mean process
C. Process tolerance compared to the
D. Process spread
Processes can produce defects in which way?
A. having too big a spread
B. by a shift in the mean
C. Both A and B
D. Neither A nor B
A tool may shift, a gauge may move, a machine may wear, or an operator may make a mistake, there is a specific reason for these causes of variation, which is called:
A. Flexible variation
B. Convertible variation
C. Assignable variation
D. Transferable variation
The cost associated with checking and auditing quality in the organization is called:
A. Assessment cost
B. Appraisal cost
C. Testing cost
D. Evaluation cost
To detect the presence of assignable causes of variation is the objective of:
A. Analytical cost assessment
B. Statistical process control
C. Critical process control
D. Frequency variation control
Which of the following is NOT the dimension to quality measurements?
A. Function
B. Aesthetic
C. Production
D. Accuracy
The costs of correcting problems after goods or services have been delivered to the customer are called internal failure costs.
A. True
B. False
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