Salesforce COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce COMMUNITY-CLOUD-CONSULTANT Online Questions & Answers

• Question 21:

  Universal Containers needs to roll out mobile access in their Community. Their Community environment is as follows:

  Five active Communities

  Four of the active Communities are built on the Napili template; one is built in a Visualforce/Tab container Mobile device: Apple iPhone (i0S)

  What is the recommended method to ensure access of active Communities on a mobile device?

  A. Access four template -based Communities via Salesforce1 'OS app and Visualforce/Tab Community via mobile browser
  B. Access all Communities via Salesforce1 iOS app
  C. Access four template -based Communities via mobile browser and Visualforce/Tab community via Salesforce1 mobile browser app
  D. Access all Communities via mobile browser using the Community URL
  C. Access four template -based Communities via mobile browser and Visualforce/Tab community via Salesforce1 mobile browser app

• Question 22:

  Which aspect of Reputation can an Administrator configure? Select one or more of the following:

  A. Disable reputation for specific members in the community by user profile
  B. Select badges for each reputation level from a provided icon library
  C. Add new reputation levels automatically when specified point thresholds are reached
  D. Exclude contributions to records when counting points towards reputation levels
  C. Add new reputation levels automatically when specified point thresholds are reached

• Question 23:

  A company recently launched its first Lightning Community using the Partner Central Template. Due to the success of the Community, other business units are now interested in replicating the Community and making a few changes. How can the Community Cloud consultant meet these requirements?

  Select one or more of the following:

  A. Create a change set to include the changes from the first Lightning Community and create new Communities using that change set
  B. Use the Partner Central Template and repeat all of the setup steps for each cloned Community
  C. Export the new Lightning Community as a template and create new Communities using the exported template
  D. Create new Communities using the Build Your Own template and repeat all set up steps that each cloned Community
  C. Export the new Lightning Community as a template and create new Communities using the exported template

• Question 24:

  A Salesforce Admin at Universal Containers needs to set up moderation rules and criteria for their customer Community. There are 18 separate keyword criteria for this community. How many rules are required to accommodate all of the criteria?

  A. 5
  B. 6
  C. 8
  D. 18
  D. 18

• Question 25:

  What is the first step the Salesforce Admin must complete to set up the partner users?

  Universal Containers has a community for their partners. They would like to add a new partner company and grant their users access to the Community.

  A. Create a partner profile for the company.
  B. Add partner contacts to the Community as members.
  C. Create the account and enable it as a partner account.
  D. Allow partner users to self -register and gain access.
  A. Create a partner profile for the company.

• Question 26:

  Regional Containers have been developing their Partner Community, they have created all the required pages, content and have created all the Community users and relevant profiles they activated the Community 10 minutes ago, when were the Partner Users notified of their community login credentials?

  A. During Development when the contacts were created as Community Users
  B. After development when the community was activated
  C. During development when the profile was added to the Community Configuration
  D. Users are not notified until the Invite Members checkbox is selected within the Community Manager
  B. After development when the community was activated

• Question 27:

  niversal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community?

  Select one or more of the following:

  A. Recommend employees use a separate username for Community access
  B. Advise employees to use the "Login in as" functionality
  C. Direct employees to the App Launcher
  D. Direct employees to the global header
  C. Direct employees to the App Launcher

• Question 28:

  What do you recommend? Universal Containers have launched their Customer Community on the Koa template. Community members have asked your advice for accessing the community on iOS devices.

  A. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher.
  B. Navigate to the community URL in the browser and a mobile experience will be automatically rendered.
  C. IOS users should download the OneCommunity app where they can use their regular community login credentials to access the Community.
  D. All users should access a Koa Community via a Desktop browser only.
  B. Navigate to the community URL in the browser and a mobile experience will be automatically rendered.

• Question 29:

  Universal Containers is planning to launch a Community that needs to be accessible from Internet Explorer 9 and the Salesforce Mobile app. Which three Salesforce additions and user license combinations could a Community Cloud consultant use to meet this requirement? Choose 3 answers

  Select one or more of the following:

  A. Salesforce Essentials and Customer Community
  B. Enterprise Edition and Customer Community Plus
  C. Professional Edition and Customer Community Plus
  D. Unlimited Edition and Customer Community
  E. Enterprise Edition and Customer Community
  B. Enterprise Edition and Customer Community Plus
  D. Unlimited Edition and Customer Community
  E. Enterprise Edition and Customer Community

• Question 30:

  Universal Containers is launching a Community to provide a self-help channel to their customers and partners. Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise cases for their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?

  A. Customer Community Plus License
  B. Support Community License
  C. Partner Community Plus License
  D. Service Cloud License
  B. Support Community License