Salesforce COMMUNITY-CLOUD-CONSULTANT Online Practice Questions and Exam Preparation

Salesforce COMMUNITY-CLOUD-CONSULTANT Online Questions & Answers

• Question 261:

  Northern Trail Outfitters has released a Customer Service Community for its users and trekking equipment. Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products. What should the Administrator recommend?

  A. Subscribe to an RSS feed about Questions and posts
  B. Subscribe to Questions and posts
  C. Follow users associated with Questions and posts
  D. Subscribe to Topics associated with Questions and posts
  C. Follow users associated with Questions and posts

• Question 262:

  Unauthenticated users are unable to some articles on a Universal Containers Community. Universal Containers have articles associated to the public knowledge base channel and topics associated to the correct data categories. How should the Salesforce admin troubleshoot this issue?

  Select one or more of the following:

  A. Check the article type permissions on the guest user profile
  B. Enable public access for the Community in setup and the Guest user profile
  C. Create a new data category specifically for guest users to display articles
  D. Create a featured topic in the Community builder to display articles
  A. Check the article type permissions on the guest user profile

• Question 263:

  Universal Containers is building a community to drive channel sales. They have 2000 partner accounts. The high level capabilities for their partners are as follows:

  Partner users should NOT be able to access accounts and cases that they do NOT have access to. A Partner User must be able to create cases for all accounts in their account hierarchy irrespective if they are parent or child account.

  Partner users must be able to collaborate within the private groups they are members of.

  What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers

  A. Develop an Apex Managed Sharing Rule on the Account and Case Object
  B. Configure an Owner -based Sharing Rule on the Account and Case Object
  C. Set External User Organization Wide Defaults to Private on the Account and Case Object
  D. Create a Criteria -based Sharing Rule with read/write access on the Account and Case Object
  A. Develop an Apex Managed Sharing Rule on the Account and Case Object
  C. Set External User Organization Wide Defaults to Private on the Account and Case Object

• Question 264:

  You have spent the last two weeks getting your community ready for the prime time and have recently deployed your configuration to production and now wish to make it publicly available. What steps do you take to do this?

  A. Deploying to production automatically enables the community
  B. Go into the Community Builder >> Settings and Activate the community
  C. Go into the Community Manager >> Administration and Activate the community
  D. Go into the Community Manager >> Administration >> Settings and Activate the Community
  E. The community will automatically activate when you add users to it
  D. Go into the Community Manager >> Administration >> Settings and Activate the Community

• Question 265:

  Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?

  A. Include the partner profile as a member of the Community for customers.
  B. Create Partner users as members in the Customer Community and send login details to the users
  C. Add the Customer community to the Partner Community user profile
  D. Select the Enable Customer Community user option in the Partner contact in Salesforce
  C. Add the Customer community to the Partner Community user profile

• Question 266:

  Universal Containers will be implementing several Communities, and wants to ensure login uniqueness. Which set of licence types will enforce username uniqueness across all Salesforce organisations and Communities? Select one or more of the following:

  A. Lightning External Apps Plus and Lightning External Apps
  B. Customer Community, CustoraCustomer Community Plus, and Lightning External Apps
  C. Customer Community and Partner Community
  D. Partner Community and Lighting External Adds Plus
  B. Customer Community, CustoraCustomer Community Plus, and Lightning External Apps

• Question 267:

  Universal Containers wants the Community login page to display its company logo. How can the Salesforce Administrator accomplish this in the Community Workspace? Select one or more of the following:

  A. Upload a logo image file in Login and Registration
  B. Specify a new Community login page that uses the logo
  C. Reference the logo design token in the CSS editor page
  D. Use a login Flow component to display a logo splash screen
  A. Upload a logo image file in Login and Registration

• Question 268:

  Universal Containers (UC) recently went live with its new Customer Community. UC has received cases stating that no customers have access to the Community. The customer users have the custom "UC Customer Community" profile assigned to them.

  What is the final step the Administrator should take to ensure user membership to the Community?

  A. Publish the Community using the Community Builder
  B. Assign the "UC Customer Community" profile in administration
  C. Use a permission set to give users access to the Community
  D. Ensure the "send welcome email" checkbox is selected
  C. Use a permission set to give users access to the Community

• Question 269:

  Northern Trail Outfitters launched a Lightning Community. Community members reports being unable to view the menu option to see their work orders. The Salesforce Administrator has validated the following: - The user profile has read access to the work order object - The user profile has membership to the community What should the Salesforce administrator verify to troubleshoot this issue?

  A. Work Order is adding to the Navigation Menu in Community Builder
  B. Work Order is added to the navigation menu in administration
  C. The Work Order tile is added to Community workspaces
  D. The Work Order component is marked publicly viewable
  A. Work Order is adding to the Navigation Menu in Community Builder

• Question 270:

  Sushi Lovers Australia have recently launched their Customer Community and whilst their Community is active, the Profiles have been assigned and the Customers have been enabled for access, no one has received a Welcome email, why might this happen?

  A. The assigned community user profile does not have Send Email Messages enabled
  B. There is a heavy load on Salesforce's SMTP servers and there is a delay in the Welcome Email being sent out
  C. The Community Manager forgot to enable 'Welcome Emails'
  D. The Guest Profile does not have Send Email Messages enabled
  C. The Community Manager forgot to enable 'Welcome Emails'