ServiceNow CIS-PPM Online Practice Questions and Exam Preparation

ServiceNow CIS-PPM Online Questions & Answers

• Question 1:

  Which field on the Idea Module form displays the unique identifier for the module, that is used as a parameter in the Idea Portal URL to direct users?

  A. Module ID
  B. Category Limit
  C. Module Name
  D. Idea Table
  A. Module ID

• Question 2:

  Can an it_project_manager convert a task to a milestone?

  A. Yes, it must be manually done from the project record.
  B. Yes, from the planning console right-click a task and select convert to milestone.
  C. No, the task must be deleted and re-created.
  D. No, this can only be done by an admin.
  B. Yes, from the planning console right-click a task and select convert to milestone.

• Question 3:

  On the demand form, what does the Discount Rate impact?

  A. Internal Rate of Return %.
  B. ROI.
  C. Financial Benefit.
  D. Net Present Value (NPV).
  D. Net Present Value (NPV).

• Question 4:

  Who can submit Ideas?

  A. Any user.
  B. Any IT user.
  C. Any demand user.
  D. Any ITIL user.
  A. Any user.

• Question 5:

  What is the formula for Committed Utilization?

  A. Allocated Hours/Capacity
  B. Allocated Hours + Confirmed Hours)/Capacity
  C. Confirmed Hours/Capacity
  D. Assigned Hours/Capacity
  A. Allocated Hours/Capacity

• Question 6:

  Which `Member Preference' automatically finds the most available resource(s) from the group and allocates to a plan using the allocation action?

  A. All members.
  B. Specific member.
  C. Any member and specific member.
  D. Any member.
  D. Any member.

• Question 7:

  A checklist item record provides a name and what other element?

  A. Status field.
  B. Complete field.
  C. Percent complete field.
  D. Short description field.
  D. Short description field.

• Question 8:

  Which roles can modify agile properties? (Choose two.)

  A. it_pps_admin.
  B. product_owner.
  C. admin.
  D. scrum_master.
  A. it_pps_admin.
  C. admin.

• Question 9:

  If the Agile Development 2.0 plugin is activated, an idea can be converted into which of the following task types? (Choose three.)

  A. Story
  B. SAFe epic
  C. Epic
  D. SAFe feature
  E. Project
  A. Story
  C. Epic
  E. Project

• Question 10:

  What applications are shared across teamspaces?

  A. Project Financials, Agile, Test.
  B. Resource, Project Financials, Agile
  C. Resource, Agile, Test
  D. Agile, Test only.
  C. Resource, Agile, Test