ServiceNow CIS-PPM Online Practice Questions and Exam Preparation

ServiceNow CIS-PPM Online Questions & Answers

• Question 1:

  What is the formula for Committed Utilization?

  A. Allocated Hours/Capacity
  B. Allocated Hours + Confirmed Hours)/Capacity
  C. Confirmed Hours/Capacity
  D. Assigned Hours/Capacity
  A. Allocated Hours/Capacity

• Question 2:

  In order to map custom fields from Microsoft Project to ServiceNow when importing a project, you must first:

  A. Configure the Project form
  B. Export the project to XML format
  C. Import your project
  D. Create custom fields in your ServiceNow instance
  D. Create custom fields in your ServiceNow instance

• Question 3:

  The Project management application supports two types of external dependencies. What are they? (Choose two.)

  A. Hard Dependency.
  B. Milestone Dependency.
  C. Soft Dependency.
  D. Task Dependency.
  E. Change Dependency.
  A. Hard Dependency.
  C. Soft Dependency.

• Question 4:

  When copying a source project to a target project, what fields are copied by default? (Choose three.)

  A. Number.
  B. Duration fields.
  C. Short description.
  D. Planned dates.
  E. State.
  B. Duration fields.
  C. Short description.
  D. Planned dates.

• Question 5:

  In which scenario would using the Copy Project action NOT result in a new project record being created?

  A. When copying an existing project
  B. When copying a new project
  C. When copying sub-projects
  D. When copying partial projects
  D. When copying partial projects

• Question 6:

  As an it_pps_admin, what can you use to detect corrupt data in a project, such as tasks with invalid parents or cyclic relations in a project?

  A. Project Diagnostics.
  B. System Diagnostics.
  C. Edge Encryption Diagnostics.
  D. Analytics Diagnostics.
  A. Project Diagnostics.

• Question 7:

  As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?

  A. Incidents, Problems, Change.
  B. Decision, Risk, Requirements.
  C. Project, Defect, Requests.
  D. Stories, Vulnerability Tasks, Enhancements.
  C. Project, Defect, Requests.

• Question 8:

  On the demand form, what does the Discount Rate impact?

  A. Internal Rate of Return %.
  B. ROI.
  C. Financial Benefit.
  D. Net Present Value (NPV).
  D. Net Present Value (NPV).

• Question 9:

  Which demand category would a demand manager select, if they need to create an enhancement?

  A. Change
  B. Strategic
  C. Defect
  D. Operational
  B. Strategic

• Question 10:

  Demand assessments are triggered as soon as the demand enters what state?

  A. Submitted.
  B. Approved.
  C. Screening.
  D. Qualified
  C. Screening.