ServiceNow ServiceNow Certifications CIS-PPM Questions & Answers

• Question 71:

  Which of the following states appear in the process flow indicator at the top of the Demand form by default? (Choose three.)

  A. Draft

  B. Approved

  C. Updated

  D. Screening

  E. Deferred

  Correct Answer: ABD

• Question 72:

  Where can a user export project data in either a MPP, XML or CSV format?

  A. Demand Form

  B. Related lists

  C. Project Workbench

  D. Planning Console

  Correct Answer: D

• Question 73:

  Which of the following are true regarding how the My Project Space (Project Workspace) handles dynamic content? (Choose two.)

  A. If the project state is On Hold, actual start date and actual end date are displayed.

  B. If the project state is Pending or Open, planned start date and planned end date are displayed.

  C. If the project state is Draft, actual start date and actual end date are displayed.

  D. If the project state is Work in Progress, actual start date and planned end date are displayed.

  Correct Answer: BD

• Question 74:

  What system role is needed to manage programs?

  A. it_project_manager

  B. it_portfolio_manager_admin

  C. it_program_manager

  D. it_program_manager_admin

  Correct Answer: C

• Question 75:

  Who can submit Ideas?

  A. Any user.

  B. Any IT user.

  C. Any demand user.

  D. Any ITIL user.

  Correct Answer: A

• Question 76:

  When entering time worked into a time sheet, which feature is recommended to group different types of work (e.g., standard hours and overtime)?

  A. Rate type

  B. Bill rate

  C. Category

  D. Rate model

  Correct Answer: A

• Question 77:

  What needs to be configured if a customer wants to change the attributes copied when using copy project or copy partial project?

  A. The copy project client script.

  B. com.snc.project.copy.

  C. com.snc.project.copy.additional_attributes.

  D. The copy project UI action

  Correct Answer: C

• Question 78:

  In order for a business unit to have its own Idea Portal to retrieve data, what must be configured first?

  A. A business unit cannot have its own its own Idea Portal

  B. Idea Portal URL

  C. Idea categories

  D. Idea module

  Correct Answer: D

• Question 79:

  What is the difference between confirm and allocate actions?

  A. They function the same way.

  B. Confirm action creates hard allocation and allocate action creates soft allocation.

  C. Confirm action creates soft allocation and allocate action creates hard allocation.

  D. Allocate action is always followed by confirm action.

  Correct Answer: C

• Question 80:

  If a user creates a new demand from the demand workbench, what state will the system save the record in?

  A. approved

  B. open

  C. draft

  D. qualified

  Correct Answer: D