CIS-PPM Exam Details

  • Exam Code
    :CIS-PPM
  • Exam Name
    :Certified Implementation Specialist - Project Portfolio Management
  • Certification
    :ServiceNow Certifications
  • Vendor
    :ServiceNow
  • Total Questions
    :109 Q&As
  • Last Updated
    :Jul 12, 2026

ServiceNow CIS-PPM Online Questions & Answers

  • Question 31:

    When creating a resource plan within a demand, how are the default dates on a resource plan determined?

    A. From demand start date and due date
    B. Resource plan(s) cannot be created from demand
    C. Using demand created date
    D. From portfolio date

  • Question 32:

    A user's availability is calculated as:

    A. Allocated time
    B. Capacity minus allocation
    C. Allocated hours divided by the total capacity
    D. Sum of allocated and confirmed hours, divided by the total capacity

  • Question 33:

    In the base system, what is the default number of cards that can be displayed in the project workspace?

    A. 200
    B. 10
    C. 1500
    D. 1

  • Question 34:

    How is the Resource Management application activated?

    A. Installed with PPM Standard plugin
    B. Installed as part of Release Management plugin
    C. Installed as part of adding users
    D. Installed automatically as part of new system

  • Question 35:

    This should be updated by an it_pps_admin, so that the stakeholder list will automatically populate when a user creates a demand or project.

    A. Project form.
    B. Stakeholder registry.
    C. Demand form.
    D. Application registry.

  • Question 36:

    Which roles can view reports on resource utilization and availability? (Choose two.)

    A. it_project_portfolio_user
    B. pps_resource
    C. resource_manager
    D. resource_user

  • Question 37:

    What happens to the expense line after it is processed?

    A. The actual cost is recorded at the portfolio level.
    B. Nothing significant results.
    C. The cost plan closes.
    D. The actual amount incurred becomes part of the cost plan.

  • Question 38:

    When setting-up a program, planned ROI% is calculated based on: (Choose two.)

    A. Values in the NPV field.
    B. Values in the Planned cost field.
    C. Values in the Planned return field.
    D. Values in the Budgeted cost field.

  • Question 39:

    If a user creates a new demand from the demand workbench, what state will the system save the record in?

    A. approved
    B. open
    C. draft
    D. qualified

  • Question 40:

    As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?

    A. Incidents, Problems, Change.
    B. Decision, Risk, Requirements.
    C. Project, Defect, Requests.
    D. Stories, Vulnerability Tasks, Enhancements.

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