ServiceNow ServiceNow Certifications CIS-ITSM Questions & Answers

• Question 131:

  In Change Management, what does a Model State contain? (Choose two.)

  A. Model State transitions conditions

  B. Model State properties

  C. Model State transition policies

  D. Model State transitions

  Correct Answer: AD

• Question 132:

  Prior to Quebec, when you click Change > Create New, which page is displayed?

  A. Change Landing Page

  B. Change Form

  C. Change Catalog

  D. Change Wizard

  E. Change Interceptor

  Correct Answer: E

• Question 133:

  When configuring stages in Flow Designer, what are some of the options that can be done? (Choose two.)

  A. Stage labels and names can be changed

  B. States for the requested item records can be renamed

  C. Define a Service Level Agreement for a stage

  D. Estimated durations can be set

  Correct Answer: AD

  https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/flow-designer/concept/flow-designer-stages.html

• Question 134:

  From a data model perspective which Table is the base class for the configuration management database?

  A. Base Item [cmdb_base_item]

  B. Configuration Item [cmdb_ci]

  C. Base Configuration Item (cmdb)

  D. Asset (asset)

  Correct Answer: C

• Question 135:

  From a data model perspective, which table is the base class for the configuration management database?

  A. Configuration Item [cmdb_ci]

  B. Asset [asset]

  C. Base Item [cmdb_base_item]

  D. Base Configuration Item [cmdb]

  Correct Answer: D