IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 471:

  The RGQ Organization utilizes a change log. What is a change log?

  A. It is a document that tracks all unauthorized changes to the project solution.
  B. It is a document that records all change requests for the project.
  C. It is a document that tracks the changes that have been received, including their implementation to the project solution.
  D. It is a document that tracks all characteristics and status of changes that have been received.
  D. It is a document that tracks all characteristics and status of changes that have been received.

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  A change log tracks all characteristics of a proposed change request and it status. Answer: A is incorrect. The change log tracks change requests and its status. Answer B is incorrect. This description is close to being accurate, but the change log records the status of the change request too. Answer C is incorrect. This statement is false because a request for change can be made, but it does not necessarily mean that the change will be implemented into the project.

• Question 472:

  You are the business analyst for a large software development project. There are several issues that must be resolved by certain dates or the problem will prevent the project from advancing. What technique can you use to track problems with the requirements?

  A. Issue tracking
  B. RTM
  C. Problem tracking
  D. Baselining
  C. Problem tracking

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  The technique you'll use is simply problem tracking. This technique allows the business analyst to manage any issues identified within requirements by stakeholders and to ensure that those issues are resolved. Problem tracking allows the business analyst to manage any issues identified within requirements by stakeholders and to ensure that those issues are resolved. It provides an organized approach to tracking, management, and resolution of defects, issues, problems, and risks throughout business analysis activities. Management of issues is important so that they can be resolved in a timely manner to ensure success. Answer D is incorrect. Baselining the requirements does not track problems but creates a standard set of requirements that deliverables may be compared against. Answer A is incorrect. Issue tracking is not a valid business analysis term. Answer B is incorrect. An RTM is a requirements trace matrix which tracks requirements through the solution, not issues.

• Question 473:

  Fred is the business analyst for his organization. His current initiative is quite large, so Fred decides to create a high-level plan for the business analysis approach, and then to create a detailed plan for the most imminent activities. What type of business analysis planning is Fred using in this scenario?

  A. Step planning
  B. Iterative planning
  C. Cyclic planning
  D. Rolling wave planning
  D. Rolling wave planning

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  This is an example of rolling wave planning. This approach to planning is ideal for larger business analysis initiatives and allows the business analyst to plan the entire initiative and approach at the high-level and the most imminent activities at the detailed level. Answer B is incorrect. Iterative planning is not a valid choice; planning does happen in iterations with the rolling wave planning approach, but it's not the correct name for the approach. Answer A is incorrect. Step planning is not a valid term for business analysis processes. Answer C is incorrect. Cyclic planning isn't a valid term for the described rolling wave planning.

• Question 474:

  A business analyst (BA) needs approval for the requirements which were elicited, collated, and verified by a peer. The BA needs to understand the approval process and appropriate stakeholders who have the authority to approve the requirements. Which of the following artifacts contains this information?

  A. Information management approach
  B. Stakeholder engagement approach
  C. Governance approach
  D. Business analysis approach
  B. Stakeholder engagement approach

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  Stakeholder Engagement Approach: understanding the stakeholders and their concerns and interests may influence decisions made when determining the business analysis approach.

• Question 475:

  A business analyst (BA) has completed an impact analysis of a proposed change, gained approval for the change, and has updated the requirements. The project sponsor wants to be updated with an overview of the results. How should the BA communicate the results?

  A. Schedule a requirements workshop
  B. Present the requirements at a high-level
  C. Email the requirements package
  D. Create use case scenarios
  C. Email the requirements package

• Question 476:

  As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following is an elicitation process that is a part of job observation?

  A. Identifying stakeholders
  B. Job shadowing
  C. Defining and determining business analysis processes
  D. Planning how requirements will be approached, traced, and prioritized
  B. Job shadowing

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  Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required. The following are the approaches for this technique: Passive/Invisible. In this approach, the observer does not ask Questions from the user about his work while the user is working. Active/Visible. In this approach, the observer does ask Questions from the user about his work even when the user is working. A is incorrect. Identifying stakeholders is one of the first business analysis activities. C is incorrect. Defining and determining business analysis processes are needed as part of business analysis planning. D is incorrect. Planning how requirements will be approached, traced, and prioritized is a precursor to requirements elicitation.

• Question 477:

  During a senior management meeting about a project at the requirements analysis stage, a business analyst (BA) stated that there were a number of workarounds associated with the current application. The Chief Information Officer (CIO) was looking for ways to improve the situation and the BA suggests a solution. Which of the following can the BA suggest that the organization consider to increase efficiencies?

  A. Process improvement
  B. Strategy realignment
  C. Capability assessment
  D. Project abandonment
  A. Process improvement

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  The BA can suggest process improvement as a solution that the organization can consider to increase efficiencies. Process improvement is a technique for identifying and implementing changes to business processes that will enhance their effectiveness and efficiency2. Process improvement can help to eliminate or reduce workarounds, which are temporary or alternative ways of performing a task or process that bypasses a problem or limitation3. By improving the processes, the organization can achieve better outcomes, reduce costs, increase customer satisfaction, and gain competitive advantage. References: 2: BABOK Guide v3, Section 10.23 3: Workaround

• Question 478:

  A business analyst (BA) has elicited the following requirement; "The solution must ensure the portal response times are under 2 seconds." What requirement classification schema does this requirement belong to?

  A. Nonfunctional requirements
  B. Stakeholder requirements
  C. Transitional requirements
  D. functional requirements
  A. Nonfunctional requirements

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  The requirement classification schema that this requirement belongs to is nonfunctional requirements. Nonfunctional requirements are statements of conditions or restrictions on a solution or its components that affect its quality, performance, usability, reliability, security, etc. Nonfunctional requirements specify how well a solution should perform or behave. The other options are incorrect because: Option B is incorrect because stakeholder requirements are not a requirement classification schema, but a requirement type. Stakeholder requirements are statements of needs, expectations, preferences, or problems of stakeholders or an organization. Option C is incorrect because transitional requirements are not a requirement classification schema, but a requirement type. Transitional requirements are statements of capabilities or conditions that enable a solution to transition from its current state to its desired future state. Option D is incorrect because functional requirements are not a requirement classification schema, but a requirement type. Functional requirements are statements of features, functions, or behaviors of a solution or its components that enable it to provide value to stakeholders. References: BABOK Guide v3, section 6.1: Specify and Model Requirements CCBA

• Question 479:

  A solution that was implemented several years ago has achieved its stated objective of consolidating data from multiple sources. However, end user feedback reveals problems and inefficiencies. What should the business analyst (BA) do first?

  A. Perform a root cause analysis
  B. Recommend corrective measures
  C. Identity any lessons learned
  D. Revise the business objectives
  A. Perform a root cause analysis

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  The first thing that the BA should do is perform a root cause analysis. Root cause analysis is a technique for identifying and analyzing the underlying causes of a problem or an issue2. By performing a root cause analysis, the BA can find out why the solution that was implemented several years ago is causing problems and inefficiencies for the end users, and what factors are contributing to them. This will help the BA to define the problem statement, determine the scope of the analysis, and identify potential solutions. References: 2: BABOK Guide v3, Section 10.25

• Question 480:

  A business analyst (BA) has decided to use a passive/unnoticeable job shadowing elicitation approach. What is an advantage of using this technique?

  A. Experiencing the performance of the task in a hands-on approach
  B. Obtaining the opinions of the performers without management interfering
  C. Gaining clarity in the process by asking Questions of the performer as it is being performed
  D. Identifying instances of informally performed tasks as well as any workarounds
  B. Obtaining the opinions of the performers without management interfering

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  Passive/Unnoticeable: during the activity the observer does not interrupt the work. Any concerns are raised once the observation is over. This allows observation of a natural flow of events without intervention by the observer, as well as measurement of the time and quality of work. A variation of this method is video recording the activity and then reviewing it with the person being observed so they may provide further clarification.