IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 491:

  A team of business analysts (BAs) identified policies that dictate how the organization grants paid time off for its employees and the associated business rules. What is this team of BAs trying to do?

  A. Analyze the benefits information
  B. Analyze the current state of the enterprise
  C. Identify hidden business rules
  D. Explore human resources documentation
  B. Analyze the current state of the enterprise

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  Change always occurs in a context of existing stakeholders, processes, technology, and policies which constitute the current state of the enterprise. Business analysts examine the current state in the context of the business need to understand what may influence proposed changes, and what will be affected by them. The current state is explored in just enough detail to validate the need for a change and/or the change strategy. Understanding the current state of the enterprise prior to the change is necessary to identify what will need to change to achieve a desired future state and how the effect of the change will be assessed.

• Question 492:

  You are the business analyst for your organization and you and your staff are creating as many solutions as possible to an identified problem in the solution approach process. What is this activity element called?

  A. Alternative generation
  B. Brainstorming
  C. Prototyping
  D. Lateral thinking
  A. Alternative generation

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  When the business analyst and stakeholders are generating as many potential options as possible for a solution, it's called alternative generation. Answer B is incorrect. Brainstorming is not used as an element for the solution approach process. Answer D is incorrect. Lateral thinking is not an element used in the solution approach process. Answer C is incorrect. Prototyping creates models and mockups of a solution.

• Question 493:

  What should an organization do if the business analyst has determined that the existing capabilities are inadequate to seize an opportunity?

  A. Recommend that the organization launch a project to create the capabilities needed.
  B. Recommend that the organization not pursue the opportunity.
  C. Recommend that the organization hire contractors with the needed capabilities.
  D. Recommend that the organization share the opportunity with other organizations.
  A. Recommend that the organization launch a project to create the capabilities needed.

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  When a business analyst identifies a resource or capabilities gap, it's often recommended that the organization launch a project in order to fill the capabilities gap. The recommended project allows the organization to get the capabilities needed to seize the opportunity or satisfy the business need. Answer B is incorrect. The business analyst shouldn't recommend against seizing the opportunity. Answer D is incorrect. Sharing the opportunity with others isn't always a feasible option. Answer C is incorrect. Hiring contracts isn't the preferred recommendation for this scenario.

• Question 494:

  You are the business analyst for a large project in your organization. While your company prefers face-to-face communications there are many stakeholders located in different geographical locations. How can you still effectively serve as a business analyst when the stakeholders are not collocated?

  A. You will need the stakeholders to periodically gather in one locale.
  B. You will need to travel on a regular rotation to each of the geographical locations to complete the business analyst duties.
  C. Add more business analysts in each of the geographical location.
  D. You will need to implement videoconferences.
  D. You will need to implement videoconferences.

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  According to the BABOK, the best solution in these instances is to increase videoconferences and teleconferences to complete the business analysis duties. Answer C is incorrect. Adding more business analysts will increase the cost of the business analysis duties. Answer B is incorrect. Traveling to all of the geographical locations is not always a feasible solution as there may be a small amount of stakeholders in one locale versus another. Answer A is incorrect. Sometimes it is effective to bring all of the stakeholders together, but this is not always practical due to cost, schedules, and the amount of stakeholders involved in the project.

• Question 495:

  There are three inputs for stakeholder analysis. Which input describes the existing organizational units and their interactions with one another?

  A. Business need
  B. Enterprise architecture
  C. Matrix structure
  D. Organizational process asset
  B. Enterprise architecture

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  The enterprise architecture describes the relationship among the organizational units and their interactions with one another. Answer A is incorrect. Business need describes business requirements, solution scope, and solution requirements. Answer C is incorrect. A matrix structure is not one of the three inputs for stakeholder analysis. Answer D is incorrect. Organizational process assets describe the organizational policies, procedures, forms, and methodologies the business analyst is to follow.

• Question 496:

  You are the business analyst for your organization and you're working with your team to define the business problem. As part of this analysis, you've identified the adverse impacts of the problem, the benefits from a potential solution, and how quickly the problem could be solved. What other element should you consider?

  A. Vendors input and paid solutions
  B. Competition and their approach
  C. Dataflow of the problem
  D. Underlying source of the problem
  D. Underlying source of the problem

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  When examining a business problem, it's always important to define the underlying source of the problem. This identification can help resolve the matter faster and for less cost. This resolution can also help to prevent the problem from continuing with a new solution that doesn't properly address the problem. Answer: B is incorrect. Competition and their approach may be useful in some instances, but it's not the best answer considering the QUESTION. Answer A is incorrect. This isn't a valid answer for the QUESTION. Answer C is incorrect. There's no evidence that a dataflow has been created, or even needs to be created.

• Question 497:

  A business analyst has identified four different solutions for a business need. In the light of solution assessment, how many solution assessment iterations should he do?

  A. The business analyst can do multiple assessments, one for each solution or to compare multiple solutions.
  B. There is no limit, but the business analyst should perform the same type of assessments for each solution to be balanced.
  C. The business analyst can do one assessment per solution.
  D. There should only be one solution assessment - four is too many. Some of the solutions are better than others.
  A. The business analyst can do multiple assessments, one for each solution or to compare multiple solutions.

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  The best choice is to do at least one assessment or multiple assessments to compare the solutions. D is incorrect. There can be multiple solutions to a business need, so the business analyst may need to perform multiple assessments. C is incorrect. There's not a restriction of just one assessment per solution, as multiple assessments can be completed. B is incorrect. In the assessment, the business analyst may determine that some solutions are better than others and remove one or more possible solutions. The remaining solutions can then have iterations of assessments.

• Question 498:

  You are the business analyst for your organization and you're working with your stakeholders to assess the organization's readiness for the solution. As part of this assessment, you'll perform a cultural assessment. What is the purpose of this assessment?

  A. To determine how the culture may affect the solution
  B. To determine if the stakeholders genuinely want the change to be successful
  C. To determine if the change is feasible in the environment
  D. To determine how the solution affects the stakeholders' culture
  B. To determine if the stakeholders genuinely want the change to be successful

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  The cultural assessment examines the beliefs, attitudes, and feelings among the stakeholder groups to measure the stakeholders' willingness and hope that the change is successful. D is incorrect. This isn't a valid description of the cultural assessment. A is incorrect. While this answer is somewhat correct, the assessment measures the stakeholders' genuine desire for the change to be successful. C is incorrect. A cultural assessment is different from a feasibility study. In a cultural assessment, the focus is on the stakeholders' attitude towards the change the solution will bring.

• Question 499:

  What's the difference between a desired outcome and a solution?

  A. The desired outcome is how the organization will operate in the future; the solution is the method to reach the desired outcome.
  B. They are synonymous.
  C. The solution is the ideal fulfillment of the business goals; the desired outcome is the financial gain created by the implementation of the solution.
  D. The desired outcome is what the solution will remove.
  A. The desired outcome is how the organization will operate in the future; the solution is the method to reach the desired outcome.

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  Of all the choices, only this answer properly identifies the desired outcome as how the organization will operate once the solution has been implemented. Answer B is incorrect. Business goals and desired outcomes are not the same. Answer D is incorrect. The solution doesn't remove the desired outcome. Answer C is incorrect. The solution is not always a financial gain so this choice is not valid.

• Question 500:

  A business analyst has determined that there are five possible solutions to a business need. If the business analyst completes the solution assessment on multiple solutions, what is the goal of the assessment?

  A. The business analyst should determine which solution has the greatest business value.
  B. The business analyst should determine the opportunity cost of each assessment.
  C. The business analyst should only have one solution, not five.
  D. The business analyst should determine which solution is quickest to implement.
  A. The business analyst should determine which solution has the greatest business value.

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  The purpose of assessing proposed solutions is to determine how closely they meet stakeholder and solution requirements. The business analyst, while assessing a single solution, determines whether the solution delivers enough business value to justify its implementation. However, the business analyst has the additional goal of attempting to determine which solution delivers the greatest business value while assessing multiple alternative solutions. Answer C is incorrect. The business analyst can have multiple solutions for a business need. Answer B is incorrect. The opportunity cost is not applicable to this scenario. Answer D is incorrect. The fastest implementation may not necessarily be the best solution for an organization.