IIBA CCBA Online Practice Questions and Exam Preparation

IIBA CCBA Online Questions & Answers

• Question 461:

  A business analyst (BA) is working on a project to provide a temporary solution that will last for two months. The BA is feeling overwhelmed with the work needed to create the huge number of links to provide full traceability from solution requirements to design for this solution. How can the BA justify omitting all possible links?

  A. Such traceability is at a lower level of abstraction for this project
  B. The value each link is delivering in this situation is not high
  C. Traceability is a low priority as the BA has other work to complete
  D. It is impossible for anyone to confirm if such links are correct
  A. Such traceability is at a lower level of abstraction for this project

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  According to the BABOK Guide, traceability is the ability to track the life of a requirement in both a forwards and backwards direction. Traceability can be done at different levels of abstraction, depending on the scope and complexity of the project. For a temporary solution that will last for two months, such traceability may not be necessary or feasible, as it may not add much value to the project or the stakeholders. Therefore, the BA can justify omitting all possible links by stating that such traceability is at a lower level of abstraction for this project, and that the focus should be on delivering a solution that meets the immediate needs of the stakeholders. References: BABOK Guide, CCBA Mock Test

• Question 462:

  A large online retailer is introducing new technology to upgrade its aging ordering process. The business analyst (BA) has drawn a stakeholder matrix showing information on how to engage with the stakeholders throughout the project.

  

  Using the stakeholder matrix as a guide, how should the BA engage the suppliers?

  A. Meet with the suppliers to discuss their needs
  B. Ensure the suppliers are kept informed by showing interest in their needs
  C. Communicate changes to the suppliers by general communication
  D. Focus efforts to engage with the suppliers regularly
  A. Meet with the suppliers to discuss their needs

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  The business analyst (BA) should meet with the suppliers to discuss their needs, using the stakeholder matrix as a guide. According to the stakeholder matrix, the suppliers have high impact and low influence on the project, which means that they are significantly affected by the project outcome, but they have little power or authority to influence the project decisions. Therefore, the BA should meet with them to understand their expectations, requirements, and concerns, and to ensure that they are satisfied with the new technology. Ensuring the suppliers are kept informed by showing interest in their needs, communicating changes to the suppliers by general communication, and focusing efforts to engage with the suppliers regularly are good practices, but they are not sufficient to engage the suppliers effectively. Meeting with the suppliers is the most direct and respectful way to engage them. Reference: BABOK v.3.0 ?IIBA ?A Guide to the Business Analysis Body of Knowledge ?International Institute of Business Analysis (2015) (Page 355)

• Question 463:

  Which stakeholder in the solution assessment task will provide information on technical constraints that could limit the solutions that may be implemented?

  A. Project manager
  B. Suppliers
  C. Sponsor
  D. Operational support
  D. Operational support

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  Operational support can provide information on technical constraints that may limit the solutions that can be implemented. B is incorrect. Suppliers provide information on the functionality associated with a particular solution option. C is incorrect. The sponsor approves the expenditure of resources to purchase or develop a solution and approve the final recommendation. A is incorrect. The project manager plans and manages the selection process of the solution.

• Question 464:

  A business analyst (BA) is given an additional requirement near the end of the development phase that needs to be incorporated into the system as part of the same release. In this situation, the first activity the BA performs to understand the effect of the proposed change is to:

  A. determine whether stakeholders are available for further elicitation.
  B. consult with the technical team for technical feasibility.
  C. determine whether the additional requirement is traceable to a need.
  D. check with the project manager for timeline and budget metrics.
  C. determine whether the additional requirement is traceable to a need.

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  The first activity that the BA should perform to understand the effect of the proposed change is to determine whether the additional requirement is traceable to a need. This will help to assess the value and relevance of the requirement, and whether it aligns with the project scope and objectives. Determining stakeholder availability, consulting with the technical team, and checking with the project manager are possible subsequent activities, but not the first one. References: BABOK Guide v3, page 160; CCBA Mock Test, question

• Question 465:

  A new regulation results in organizations needing to change online contractual wording. A business analyst (BA) has elicited the requirements and documented them in a change control request Where will the BA find out which stakeholder has the authority to approve, deny, or defer the change request?

  A. Information management approach
  B. Governance approach
  C. Business analysis approach
  D. Stakeholder engagement approach
  B. Governance approach

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  The BA can find out which stakeholder has the authority to approve, deny, or defer the change request from the governance approach. The governance approach defines how decisions are made regarding business analysis activities and deliverables. It specifies who are involved in making decisions, what are their roles and responsibilities, what are the criteria and processes for decision making, and how decisions are communicated and documented. The governance approach can help to identify which stakeholder has decision-making authority over change requests. References: : BABOK Guide v3, Section 2.4

• Question 466:

  Several user groups are impacted by a proposed change to their daily work flow. How should the business analyst (BA) convey these changes so that the user groups understand the impact?

  A. Develop a data model diagram
  B. Create business process models
  C. Write functional requirements
  D. Establish a communication plan
  B. Create business process models

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  A business process model describes the sequential flow of work across defined tasks and activities through an enterprise or part of an enterprise. A system process model defines the sequential flow of control among programs or units within a computer system. A program process flow shows the sequential execution of program statements within a software program. A process model can also be used in documenting operational procedures.

• Question 467:

  Wanda is the business analyst for her organization and she is currently working on the specify and model requirements process. One of the elements of this process is the documentation of the textual requirements. Wanda must describe the capabilities of the solution, any conditions that must exist for the requirements to operate, and what third component of the textual requirement?

  A. Any constraints that may prevent the solution from fulfilling the requirement
  B. Describe a situation or problem
  C. Write in the active voice
  D. Express only one requirement at a time
  A. Any constraints that may prevent the solution from fulfilling the requirement

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  The third component of the textual requirements is that Wanda must also identify any constraints that will prevent the solution from fulfilling the requirement. D is incorrect. To express only one requirement at a time is a guideline for the process, but not a component of the process. B is incorrect. To describe a situation or problem is a guideline for the modeling formats. C is incorrect. Writing in the active voice is good guideline for the textual requirements, but it is not part of the text requirements.

• Question 468:

  Which one of the following statements is most true about changing requirements in a change-driven approach to business analysis and requirements management?

  A. Change-driven approaches must use a change control system with a change control board.
  B. Change-driven approaches only use a change control system for approved changes.
  C. Change-driven approaches don't use a formal change control process.
  D. Change-driven approaches are driven by change control processes.
  C. Change-driven approaches don't use a formal change control process.

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  Change-driven approaches typically do not use a formal change control process, as requirements are prioritized and selected for implementation at the beginning of each iteration and no changes to the requirements occur during the iteration process. Answer A is incorrect. Change-driven approaches don't typically use a change control board. Answer B is incorrect. This isn't a valid statement to describe the processes of change within a change-driven approach to requirements management. Answer D is incorrect. This isn't a valid statement to describe the processes of change within a change-driven approach to requirements management.

• Question 469:

  A business analyst (BA) has just started a large project and is collaborating with stakeholders to define requirements. Another BA is joining soon to help with this initiative. What action should the BA take to ensure that the new BA understands the project?

  A. Delay elicitation activities until the new BA joins
  B. Run elicitation sessions in parallel to speed up the process
  C. Ask the new BA to define the stakeholder engagement approach
  D. Document outcomes of discussions with stakeholders
  D. Document outcomes of discussions with stakeholders

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  According to the BABOK Guide, documenting outcomes of discussions with stakeholders is a technique for managing stakeholder collaboration. This technique can help the BA ensure that the new BA understands the project, as it provides a record of what has been agreed upon, what issues have been raised, and what actions have been taken or planned. Therefore, the correct answer is D.

• Question 470:

  A senior manager wants to know at what stage the business analyst (BA) is with the requirements management process. The BA immediately sends a 600-page document with models and business rules to all stakeholders. Which best practice did the BA violate in this situation?

  A. The business rules were included
  B. The communication method was inappropriate
  C. The distribution included all project stakeholders
  D. The models were included
  B. The communication method was inappropriate

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  The communication method was inappropriate because the BA sent a 600- page document without any summary or explanation to all stakeholders, which is likely to overwhelm and confuse them. The BA should have chosen a more suitable format and level of detail to communicate the status of the requirements management process, such as a dashboard or a report. The business rules, the distribution, and the models were not the main issues in this situation. References: BABOK Guide v3, page 50; CCBA Mock Test,